Ratings based on 171 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified traveler
ocean front view?Posted Oct 13, 2014
Yes, this hotel is ocean from, but the ocean view from your room balcony is minimal. Extremely overpriced for the size and condition of the rooms.
for Everyoneby A verified traveler from Savannah
Excellent view!Posted Sep 22, 2014
We stayed 2 nights for a "girls weekend". The poolside bar was fun as it rained all day on Saturday. The view from our balcony was incredible. Very nice staff!!
for Everyoneby A verified traveler from San Diego, CA
Great place on the beachPosted Sep 11, 2014
Location: Ocean. Restaurants. Beach rentals such as chairs and bikes.
The hotel was newly remodeled. Very clean and modern. It is on the beach so there is easy access to the ocean. The new "bistro" was convenient and a nice way to relax ocean front with a snack or a drink.
for Familiesby Denise from Ga
Posted Jul 25, 2014 on Hotels.com
Hotel was great but when booking I booked an oceanfront but upon arrival they had us looking at parking lot. Very deceiving on website
for Business Travelersby Josh from Pikeville, KY
Rude staff. Room falling apart.Posted Jul 24, 2014 on Hotels.com
Checked in for a 1 night stay on the beach. Checking in, I had call and requested a room facing the beach and was assured I'd have one. Well, the lady told me sorry your room is facing the parking lot. I explained I had called and requested a view, and she very rudely said we can't do anything, you people that book through hotels.com can take it up with them. When getting to the room, we weren't facing the parking lot. We had a nice veiw of an eating area were people were drinking. Sarcasm! The shower curtain rod was falling off the wall and shower was dirty. Fridge is tiny if u need to store milk or drinks. Very disappointed with this hotel. I've stayed in more than a few Marriott hotels before. I just expected better than this.
Comment from Hotel Management
Oct 4, 2014 by Lisa, Hotel Management
Thank you for taking the time to share your experience with the Courtyard Jacksonville Beach Oceanfront. Please accept our sincere apologies for the inconvenience you may have experienced with the incorrect information you received regarding the view that you were expecting. I am working on correcting the wording of the rooms so that hopefully there will be no more misinformed and therefore unhappy guests. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations.
Recommendedby Greg King from Oneida Tennessee
Conveniently locatedPosted Jul 21, 2014 on Hotels.com
Very comfortable...only drawback was view from balcony was blocked
for Everyoneby A verified traveler from georgia
Posted Jul 20, 2014
Very comfortable room, convenient access to beach! We enjoyed Starbucks each morning!
Recommendedby Taylor from JAX Beach
Anniversary VisitPosted Jul 16, 2014 on Hotels.com
The stay was great. However, you advertised ocean front and when I got there, we ended up with a non beachside room. The hotel indicated that they were having quite a few of those situations with you. I may never use you to book a hotel stay again. THIS was not GOOD!
for Familiesby A verified traveler
Overall nice experience!Posted Jul 16, 2014
Pros: Everything we need was on-site, even being stormed in.
Location: Close to plenty of restaurants and shops. Right on beach.
Friendly service, clean rooms and hotel, convenient to beach, comfortable and accommodating even when we got stormed in. Pirate crafts (included with hotel stay) for kids a plus. Overall, great experience for beachfront hotel.
for Familiesby Greg from Jacksonville
wish it was longerPosted Jul 15, 2014 on Hotels.com
nice, inside and out. nice pool area and access to beach.