Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

ocean front view?

Posted Oct 13, 2014
Pros: location
Yes, this hotel is ocean from, but the ocean view from your room balcony is minimal. Extremely overpriced for the size and condition of the rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah

Excellent view!

Posted Sep 22, 2014
We stayed 2 nights for a "girls weekend". The poolside bar was fun as it rained all day on Saturday. The view from our balcony was incredible. Very nice staff!!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Great place on the beach

Posted Sep 11, 2014
Pros: location.
Location: Ocean. Restaurants. Beach rentals such as chairs and bikes.
The hotel was newly remodeled. Very clean and modern. It is on the beach so there is easy access to the ocean. The new "bistro" was convenient and a nice way to relax ocean front with a snack or a drink.
5 out of 5
Recommended
for Families
by Denise from Ga

Posted Jul 25, 2014 on Hotels.com
Hotel was great but when booking I booked an oceanfront but upon arrival they had us looking at parking lot. Very deceiving on website
2 out of 5
Recommended
for Business Travelers
by Josh from Pikeville, KY

Rude staff. Room falling apart.

Posted Jul 24, 2014 on Hotels.com
Checked in for a 1 night stay on the beach. Checking in, I had call and requested a room facing the beach and was assured I'd have one. Well, the lady told me sorry your room is facing the parking lot. I explained I had called and requested a view, and she very rudely said we can't do anything, you people that book through hotels.com can take it up with them. When getting to the room, we weren't facing the parking lot. We had a nice veiw of an eating area were people were drinking. Sarcasm! The shower curtain rod was falling off the wall and shower was dirty. Fridge is tiny if u need to store milk or drinks. Very disappointed with this hotel. I've stayed in more than a few Marriott hotels before. I just expected better than this.
Comment from Hotel Management
Oct 4, 2014 by Lisa, Hotel Management
Thank you for taking the time to share your experience with the Courtyard Jacksonville Beach Oceanfront. Please accept our sincere apologies for the inconvenience you may have experienced with the incorrect information you received regarding the view that you were expecting. I am working on correcting the wording of the rooms so that hopefully there will be no more misinformed and therefore unhappy guests. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations.
5 out of 5
Recommended
by Greg King from Oneida Tennessee

Conveniently located

Posted Jul 21, 2014 on Hotels.com
Very comfortable...only drawback was view from balcony was blocked
5 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Posted Jul 20, 2014
Very comfortable room, convenient access to beach! We enjoyed Starbucks each morning!
4 out of 5
Recommended
by Taylor from JAX Beach

Anniversary Visit

Posted Jul 16, 2014 on Hotels.com
The stay was great. However, you advertised ocean front and when I got there, we ended up with a non beachside room. The hotel indicated that they were having quite a few of those situations with you. I may never use you to book a hotel stay again. THIS was not GOOD!
5 out of 5
Recommended
for Families
by A verified traveler

Overall nice experience!

Posted Jul 16, 2014
Pros: Everything we need was on-site, even being stormed in.
Location: Close to plenty of restaurants and shops. Right on beach.
Friendly service, clean rooms and hotel, convenient to beach, comfortable and accommodating even when we got stormed in. Pirate crafts (included with hotel stay) for kids a plus. Overall, great experience for beachfront hotel.
4 out of 5
Recommended
for Families
by Greg from Jacksonville

wish it was longer

Posted Jul 15, 2014 on Hotels.com
nice, inside and out. nice pool area and access to beach.