Ratings based on 43 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 18, 2013
for Everyoneby A verified traveler
Nice HotelPosted Oct 31, 2013
Pro's -The room was very clean. The staff was very friendly. Con's- The bed was very hard, no comfortable chairs to sit in and the A/C did not seem to be working very well.
for Studentsby Dan from Serra Mesa, CA
Cheap but not so goodPosted Sep 25, 2013
Pros: It had a kitchen and sofa area.
Cons: Make the room more clean and improve the bath tub.
Location: Just restaurants near by. There is nothing to do really. You have to turn in from the main road and it's all the way in the back about 1/4 miles in.
The hotel wasn't as nice as one near my city by the same Extended Stay company. There were people that moving from places and have their stuffs all over outside the lobby.
Jan 26, 2013 by Manager
Dan - Thank you so much for your review. We are continuously working to provide great customer service and a home away from home for our guest. I do apologize for the inconvenience of the guest that was relocating. There are a number of guest that have made our hotel their home for several years and have acquired a great deal of personal items, which can make their departures more intensive. I am sorry to hear that you did not find our location to be easily accessible. If you choose our hotel in the future, we are within 5-7 miles of the St. Johns Towne Center, Latitude 30, and Dave & Busters. Still, I am pleased to hear that you found our kitchen an added value to your stay. We recognize that this property is not a renovated property, however, it is our desire to maintain a clean environment for our guest. We know that you as a guest are our greatest investment and we desire that you continue to trust us with your lodging needs.
for Personal Eventby A verified traveler
Posted Sep 6, 2013 on Hotels.com
for Personal Eventby kathren
Posted Sep 5, 2013 on Hotels.com
for Everyoneby A verified traveler from Orlanddo FL
Would NOT recommend this hotelPosted Aug 11, 2013
I chose this hotel because typically this chain is pretty good. Upon arrival I was informed that there are smoking and non-smoking rooms, I did request non smoking. The rooms are not marked and I could smell smoke throughout the entire hallway as well as my non-smoking room. The room looked like it was placed with new sheets and towels, but I do not believe the staff knows what a vacuum is. I did find a cockroach or what they call Palmetto bug in my room as well. Stay away if you want a decent hotel.
Recommendedby A verified traveler
Concert TravelPosted Jul 3, 2013 on Hotels.com
The hotel was very comfortable and near everything you needed to get to.
for Business Travelersby A verified traveler
Posted Jun 6, 2013 on Hotels.com
for Familiesby A verified traveler from Jacksonville Baymeadows
Bring your petPosted Jun 6, 2013 on Hotels.com
I was visiting my son that attends University of North Florida. His apartment was less than a mile from the hotel which was EXCELLENT. I also was able to bring my 125lb well trained dog with me and keep him in the room with me. My son was so excited to see the dog that he grew up with for a weekend visit. My dog, Titan, and I, just spent one night in the hotel, but our time was excellent. The room was a suite, so I had everything I needed for Titan and myself to enjoy our stay. Thank you very much for the friendly staff and service. The only complaint I had was the bed wasn't very comfortable, as it was hard as a rock, but luckily I was so tired that I was able to go right to sleep. I do love the fact that I was able to bring the family dog along for the trip with no problems at all! Thank you Extended Stay America!
for Personal Eventby battle59 from Fort Lauderdale, FL
my stayPosted May 30, 2013 on Hotels.com
My stay was pretty bad. Room was non smoking, but people in the next room were smoking and it came through walls as if they were smoking in my room. I have pretty bad allergies. Bathroom was bad but the bed was the worst. I totally understand that this isn't the Hilton or anything, but it felt like I was sleeping on the floor. Had a terrible backache the next day. Both the night staff and the morning staff were excellent and were the highlight of the stay. Hotel looks really nice on outside which they maintain the exterior. Will never use this hotel again. I've stayed in many Extended Stay Brand hotels and I'd have to say this is one of the worst.