Ratings based on 37 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby Laura from New York
Decent place for the price.Posted Jan 23, 2014
by A verified traveler
Posted Nov 18, 2013
for Everyoneby A verified traveler
Nice HotelPosted Oct 31, 2013
Pro's -The room was very clean. The staff was very friendly. Con's- The bed was very hard, no comfortable chairs to sit in and the A/C did not seem to be working very well.
by Dan from Serra Mesa, CA
Cheap but not so goodPosted Sep 25, 2013
Pros: It had a kitchen and sofa area.
Cons: Make the room more clean and improve the bath tub.
Location: Just restaurants near by. There is nothing to do really. You have to turn in from the main road and it's all the way in the back about 1/4 miles in.
The hotel wasn't as nice as one near my city by the same Extended Stay company. There were people that moving from places and have their stuffs all over outside the lobby.
Jan 29, 2014
Dan - Thank you so much for your review. We are continuously working to provide great customer service and a home away from home for our guest. I do apologize for the inconvenience of the guest that was relocating. There are a number of guest that have made our hotel their home for several years and have acquired a great deal of personal items, which can make their departures more intensive. I am sorry to hear that you did not find our location to be easily accessible. If you choose our hotel in the future, we are within 5-7 miles of the St. Johns Towne Center, Latitude 30, and Dave & Busters. Still, I am pleased to hear that you found our kitchen an added value to your stay. We recognize that this property is not a renovated property, however, it is our desire to maintain a clean environment for our guest. We know that you as a guest are our greatest investment and we desire that you continue to trust us with your lodging needs.
by A verified traveler from Orlanddo FL
Would NOT recommend this hotelPosted Aug 11, 2013
I chose this hotel because typically this chain is pretty good. Upon arrival I was informed that there are smoking and non-smoking rooms, I did request non smoking. The rooms are not marked and I could smell smoke throughout the entire hallway as well as my non-smoking room. The room looked like it was placed with new sheets and towels, but I do not believe the staff knows what a vacuum is. I did find a cockroach or what they call Palmetto bug in my room as well. Stay away if you want a decent hotel.
Horrible ExperiencePosted May 9, 2013
Cons: The staff was very rude, the room was dirty and we reserved a non smoking room but got a smoking room.
Location: We got there late and left in the morning.
I made a reservation for a non smoking room at this hotel. We arrived at 10:30 at night, exhausted after a day of house hunting. We were told by the front desk staff that they were in the middle of the night audit and that we would have to wait 15 to 20 minutes to check in. When we finally arrived in our room it was definately a smoking room. At that point we were simply too tired and frustrated to deal with the front desk staff. I would not recommend this hotel.
for Personal Eventby b.kelly from georgia
ok for the price and amenitiesPosted Apr 16, 2013 on Hotels.com
Overall it was nice, but the room still had trash left in it and hair was all in the bathtub
for Everyoneby Mary from Jacksonville, FL, USA
Worth it!Posted Mar 23, 2013
Pros: friendly staff
Cons: near a highway
Friendly staff, clean, everything in good repair. Will choose this hotel again!
for Business Travelersby Mike
close to work sitePosted Mar 10, 2013 on Hotels.com
for Personal Eventby Stephanie
Not very cleanPosted Feb 26, 2013 on Hotels.com
Our bed was nasty and people were running up and down the halls all night!