Ratings based on 277 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Florida

They forgot to clean my room before arrival

Posted Feb 23, 2015
Pros: The closeness to my destination.
Cons: The rooms could be cleaned.
Evidently they forgot to clean my room. There where dirty towels in the bathroom, dirty dishes and the trash cans where full including a dirty diaper. But the beds where made. I put the full trash can outside my room door Friday night, it was still there when I checked out Sunday morning. I told the front desk twice and nothing happened regarding the dirty room, I had to go ask for clean towels. The hotel location was close to where I needed to be, but otherwise the room was quite disappointing.
1 out of 5
by A verified travelerfrom california


Posted Feb 20, 2015
Terrible! The rooms were not clean. And the staff were not nice.
5 out of 5
for Everyone
by A verified travelerfrom atl

Great place to stay for a game at EverBank Field

Posted Jan 4, 2015
We came for the Gator Bowl and this was perfect ace to stay. Easy access to water taxi over to EverBank Field and not a bad walk to Jacksonville Landing. Free parking and breakfast to boot!
2 out of 5
by A verified traveler

Not a good hotel.

Posted Jan 4, 2015
No room cleanup. No pickup of towels etc. Sheets too small and come off the bed while sleeping. Grab and go breakfast is a joke.
4 out of 5
for Everyone
by A verified travelerfrom Brentwood tn

TaxSlayer Bowl Game

Posted Jan 3, 2015
Pros: The location. We liked the Transportation that Jacksonville offer. We used mostly the water taxi and it was very nice.
Cons: For special events. You could upgrade your breakfast items. There aren't many places to eat on the South side of the river.
Location: The location is great. some of the better places to eat, are near by. We didn't have the time to explore a lot because we were there for Bowl game
The entire staff was very friendly and professional. However I want to give a special complement to Mercendies. She is one great Lady. A great Pro. at doing her job. She goes beyond what is expected of a clerk and makes sure that all of your needs are taken care of..
2 out of 5
by A verified travelerfrom FL

The hotel was not very clean towles were very hard

Posted Nov 17, 2014
Pros: Nothing
Cons: Remodel every rom upgrate
Location: I moved to a near by hotel very clean pleasant and comparable price.
I was not very pleased with the cleailiness of the hotel. The refrigerator was dirty the bath tub had a ring around it and the floors were dirty I checked out the very next day and I was scheduled for two more night. Also the you advertise breakfast a muffin coffee and instant cereal does not mean breakfast. I was very disapointed
2 out of 5
for Couples
by Allisonfrom Rockledge

Ok for football trip

Posted Oct 11, 2014 on Hotels.com
Good location for football game but not obe thing to do in the area
4 out of 5
for Business Travelers
by Single malt 21from Orlando

Nice clean convenient reasonable

Posted Oct 10, 2014 on Hotels.com
We went to a game at Everbank field across the river. Very convenient and reasonably priced. This location suited our purposes. Nearby restaraunt (bb's) was good. The water taxi to the field was nearby. The room was clean. The desk person was positive and helpful. The room was quiet even though there were lots of fans staying there. I would recommend it and stay there again for an overnight visit.
4 out of 5
for Couples
by Cynthiafrom Sanford Fl

What A Walk

Posted Oct 8, 2014 on Hotels.com
It started off very BAD but they made it right where a third party made a mass out of it Extended Stay up graded out room and made our day
3 out of 5
for Business Travelers
by Amyfrom Winston Salem, NC

WI-FI was a racket to get more money.

Posted Oct 5, 2014 on Hotels.com
Everything was good except the WI-FI. It was awful and the hotel charged $3.99 a day to make it better for customers. I was ok with no pool but on business, WI-FI is most important and theirs was not good, unless you paid more. Seemed like a racket to me.