Ratings based on 277 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
by A verified travelerfrom Florida
They forgot to clean my room before arrivalPosted Feb 23, 2015
Pros: The closeness to my destination.
Cons: The rooms could be cleaned.
Evidently they forgot to clean my room. There where dirty towels in the bathroom, dirty dishes and the trash cans where full including a dirty diaper. But the beds where made. I put the full trash can outside my room door Friday night, it was still there when I checked out Sunday morning. I told the front desk twice and nothing happened regarding the dirty room, I had to go ask for clean towels. The hotel location was close to where I needed to be, but otherwise the room was quite disappointing.
by A verified travelerfrom california
Terrible!Posted Feb 20, 2015
Terrible! The rooms were not clean. And the staff were not nice.
for Everyoneby A verified travelerfrom atl
Great place to stay for a game at EverBank FieldPosted Jan 4, 2015
We came for the Gator Bowl and this was perfect ace to stay. Easy access to water taxi over to EverBank Field and not a bad walk to Jacksonville Landing. Free parking and breakfast to boot!
by A verified traveler
Not a good hotel.Posted Jan 4, 2015
No room cleanup. No pickup of towels etc. Sheets too small and come off the bed while sleeping. Grab and go breakfast is a joke.
for Everyoneby A verified travelerfrom Brentwood tn
TaxSlayer Bowl GamePosted Jan 3, 2015
Pros: The location. We liked the Transportation that Jacksonville offer. We used mostly the water taxi and it was very nice.
Cons: For special events. You could upgrade your breakfast items. There aren't many places to eat on the South side of the river.
Location: The location is great. some of the better places to eat, are near by. We didn't have the time to explore a lot because we were there for Bowl game
The entire staff was very friendly and professional. However I want to give a special complement to Mercendies. She is one great Lady. A great Pro. at doing her job. She goes beyond what is expected of a clerk and makes sure that all of your needs are taken care of..
by A verified travelerfrom FL
The hotel was not very clean towles were very hardPosted Nov 17, 2014
Cons: Remodel every rom upgrate
Location: I moved to a near by hotel very clean pleasant and comparable price.
I was not very pleased with the cleailiness of the hotel. The refrigerator was dirty the bath tub had a ring around it and the floors were dirty I checked out the very next day and I was scheduled for two more night. Also the you advertise breakfast a muffin coffee and instant cereal does not mean breakfast. I was very disapointed
for Couplesby Allisonfrom Rockledge
Ok for football tripPosted Oct 11, 2014 on Hotels.com
Good location for football game but not obe thing to do in the area
for Business Travelersby Single malt 21from Orlando
Nice clean convenient reasonablePosted Oct 10, 2014 on Hotels.com
We went to a game at Everbank field across the river. Very convenient and reasonably priced. This location suited our purposes. Nearby restaraunt (bb's) was good. The water taxi to the field was nearby. The room was clean. The desk person was positive and helpful. The room was quiet even though there were lots of fans staying there. I would recommend it and stay there again for an overnight visit.
for Couplesby Cynthiafrom Sanford Fl
What A WalkPosted Oct 8, 2014 on Hotels.com
It started off very BAD but they made it right where a third party made a mass out of it Extended Stay up graded out room and made our day
for Business Travelersby Amyfrom Winston Salem, NC
WI-FI was a racket to get more money.Posted Oct 5, 2014 on Hotels.com
Everything was good except the WI-FI. It was awful and the hotel charged $3.99 a day to make it better for customers. I was ok with no pool but on business, WI-FI is most important and theirs was not good, unless you paid more. Seemed like a racket to me.