Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom New Orleans LA

Jax Beach

Posted May 25, 2015
Pros: Ocean front, suite not just a room.
Cons: Staff. "There is the computer, you can print (boarding pass for flight) it out yourself." "Nearest Starbucks? I don't know I'm new here." more....
Location: Great
Staff needs refresher course in customer service. Otherwise, great hotel, visit Jax Beach often, have never had staff, almost rude, in past visits to this hotel.
2 out of 5
by A verified travelerfrom New York

Not a nice hotel

Posted May 12, 2015
Run down hotel, run down lobby, bad room layouts with worn out furniture. Loud party on the beach right outside our room. Hotel does not look like the pictures on the website.
Comment from Hotel Management
May 15, 2015 by HotelGM99, Hotel Management
I believe there may be a misunderstanding. Our property recently went through a complete renovation of all areas of the hotel. Our hotel is located oceanfront in downtown Jacksonville Beach. All rooms are suites with balconies that have unobstructed views of the beach.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville

Nicely remodeled, great location

Posted May 6, 2015
Pros: location
Stayed for 2 nites, staff very friendly & helpful. Rooms nicely remodeled, excellent bedding. Oceanfront location in the midst of shops & restaurants. Very nice. Will return
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel

Posted May 5, 2015
Great place to stay, very clean. Would stay again when back in the area!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Posted May 4, 2015
Was wonderful plan on going back really soon!!! Hotel was super nice staff was great wouldn't change a thing!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2015
too loud at night, but good location and nice beach
5 out of 5
Recommended
for Everyone
by A verified traveler

On the beach...great location.

Posted Apr 26, 2015
This hotel is perfectly located ON the beach. You just have breakfast and walk on out to the beach. Its also an easy drive from the hotel to anywhere in Jacksonville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for springing the blues festival

Posted Apr 23, 2015
Nicely renovated, great central location right on the beach, comfortable two room suites. Wednesday night social hour.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 20, 2015
Pros: Great location on the beach and nice view of the ocean.
Cons: One elevator was consistently out of order, but everything else about the hotel was good.
Location: They had an art walk right next to the hotel on Tuesday as well as a Blues Festival starting for the weekend.
There on business and hotel staff we very nice. I liked the breakfast buffet as well as the nightly specials for dinner when I returned after work. Wonderful balconies overlooking the ocean and in good location to other events.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, MI

Great Ocean view hotel

Posted Apr 13, 2015
Pros: Rooms clean, great view. Also lots of shops and restaurants around it. Like a miniature city.
Cons: more chairs by the pool
Location: Had great meal at Carabbas which was walking distance
Whole atmosphere inside and outside the hotel was great!