Outdoor pool, sun loungers
Check availability

Reviews of Hampton Inn Jacksonville Beach/Oceanfront

3 out of 5
Hampton Inn Jacksonville Beach/Oceanfront
1515 1st St N, Jacksonville Beach, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1001 out of 1436 reviews" "
Rating 8 - Good. 265 out of 1436 reviews" "
Rating 6 - Okay. 98 out of 1436 reviews" "
Rating 4 - Poor. 34 out of 1436 reviews" "
Rating 2 - Terrible. 38 out of 1436 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great view/ price
Stayed 3 nights in Apr 2024
Response from Michael G on Apr 18, 2024
EduardoThank you for visiting our hotel, it was a pleasure having you visit and hope to see you again soon.

10/10 Excellent

Lanet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and amenities
Stayed 2 nights in Apr 2024
Response from Michael G on Apr 16, 2024
LanetThank you for visiting, we have the best pool and Tiki Bar on the beach and hope you will visit us again.

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it way better here than the same place in st augustine!! Very nice and clean.
Stayed 1 night in Apr 2024
Response from Michael G on Apr 16, 2024
kellyThank you for staying with us, all Hampton Inn are separate franchise hotels and we are not part of any hotels in St. Augustine. I am sorry you had that bad experience but very happy that we were able to provide a great stay for you.

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was amazing! I had the greatest view, and it was just walking distance to the beach, a bar and restaurant. Also the amenities were awesome. They had high quality shampoo, conditioner, shower gel,, and lotion! I would definitely book here again!
Stayed 3 nights in Apr 2024
Response from Michael G on Apr 18, 2024
CristalThank you for staying with us, we are excited to hear all your great feedback and hope to see you again in the near future.

6/10 Okay

ana

Disliked: Cleanliness
I see roches in my hotel room. I was disappointed.
Stayed 2 nights in Apr 2024
Response from Michael G on Apr 15, 2024
anaThank you for providing feedback of your stay. We appreciate your feedback so this can be addressed and as you can see by all our reviews, this is the exception not the norm and I thank you for letting us know so we can get this taken care of right away.

10/10 Excellent

Fran

Liked: Amenities, property conditions & facilities
Great!
Stayed 4 nights in Apr 2024
Response from Michael G on Apr 15, 2024
FranThank you for staying with us, it was a pleasure having you visit and we hope to see you again soon.

10/10 Excellent

Thomas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, friendly staff, clean and great oceanview room.
Stayed 1 night in Apr 2024
Response from Michael G on Apr 15, 2024
ThomasThank you for visiting our hotel, we have the best staff on the beach and appreciate the feedback from you. Come back and visit us again.

8/10 Good

Jason

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool for kids!!!! Right on the beach. Definitely recommend.
Stayed 3 nights in Apr 2024
Response from Michael G on Apr 15, 2024
Jason,We have the best pool on the beach and the best Tiki Bar with Oceanfront Views. Come back and visit the next time you are in Jacksonville Beach.

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michael G on Apr 15, 2024
TyrellThank you for visiting, glad you had a great stay, and we will see you again.

4/10 Poor

Craig

Traveled with family
Liked: Amenities
Nice stay, but I can't find anywhere that I was told in advance that I would be charged $20 per day for parking.
Stayed 3 nights in Apr 2024
Response from Michael G on Apr 10, 2024
Craig,Thank you for staying with us, glad you had a nice stay at the hotel. Parking is located in posted on the site if you go to hotel info, come back soon.

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and quiet. Make sure to ask to have your room cleaned or they won't clean it at all. Trash cans are so tiny, a few tissues fill them up. Only a tikki bar at hotel. Have to drive to all restaurants and have to pay for beach chairs. Decent stay overall.
Stayed 6 nights in Apr 2024
Response from Michael G on Apr 10, 2024
DonnaThank you for staying with us and appreciate the feedback. WE have a full-service Tiki Bar which serves Grill food, normally Hampton Inn does not have a restaurant, and this is where we are unique. If you want to go out there are over 50 restaurants within 3 miles and most very good.

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view was beautiful.
Stayed 3 nights in Apr 2024
Response from Michael G on Apr 10, 2024
JerryThank you for staying with us, it was a pleasure having you visit during spring break and hope you will visit us again this summer.

10/10 Excellent

Holloway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site restaurant and beach location is the highlight.
Stayed 4 nights in Apr 2024
Response from Michael G on Apr 10, 2024
HollowayThank you for visiting, glad you enjoyed your stay, and we hope you will come back soon.

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked beach access and view and availability of onsite restaurant
Stayed 2 nights in Apr 2024
Response from Michael G on Apr 10, 2024
BethThank you for staying at our full-service Hampton Inn, come back soon.

10/10 Excellent

Ada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautiful pool, right on the water.
Stayed 1 night in Apr 2024
Response from Michael G on Apr 10, 2024
AdaLocation of our Hampton Inn right on the beach is prime for any guest and we do have the best pool in Jacksonville Beach. Glad you enjoyed your stay, and we hope you will come back again.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly!
Stayed 1 night in Apr 2024
Response from Michael G on Apr 8, 2024
ScottThank you for visiting our clean and friendly hotel Oceanfront on Jacksonville Beach. Come back and see us the next time you are in the area.

8/10 Good

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the pool. The front desk staff are very friendly and helpful. One young lady from Housekeeping qas very helpful and friendly. The kitchen staff were pretty friendly. This was my second time staying here. I had a different view this time and will go back to Ocean view if i go back to this place. The walls are very thin. Close to the end of our stay someone had a barking dog and crying baby. That was a all night thing. Didn't get much rest, but oh well. Nice place.all in all.
Stayed 4 nights in Apr 2024
Response from Michael G on Apr 8, 2024
JacquelineThank you for visiting our hotel, we appreciate the feedback and glad that you had a great stay.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Hot breakfast was awesome!
Stayed 2 nights in Mar 2024
Response from Michael G on Apr 8, 2024
MelissaThank you for staying with us, our hot breakfast is always complimentary to our guest and glad you enjoyed it. Come back soon to see us again.

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, clean, loved the free breakfast bar! Everything was easily accessible by car and also by foot!
Stayed 3 nights in Apr 2024
Response from Michael G on Apr 8, 2024
ConnieThank you for staying with us, glad to see everything was great during your stay and we will see you again soon hopefully.

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities
Property is very outdated and in need of a complete remodel and breakfast was gross. Staff was very friendly and accommodating
Stayed 2 nights in Apr 2024
Response from Michael G on Apr 8, 2024
JenniferThank you for staying with us, we appreciate your feedback and look forward to updating later this year into next.

6/10 Okay

Anthony

Dogs everywhere
Stayed 2 nights in Mar 2024
Response from Michael G on Apr 8, 2024
AnthonyThank you for staying with us, we are a pet friendly hotel and glad that our guest furry family members are invited to experience our hotel as well.

10/10 Excellent

Syntorious

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff is friendly and very nice, very personable. The restaurant at the hotel had delicious food! Breakfast and dinner options were great! The rooms were clean.
Stayed 2 nights in Apr 2024
Response from Michael G on Apr 8, 2024
SyntoriousThank you for staying with us and we are grateful that all of our amenities and your stay were excellent. Come back and see us the next time you are in Jacksonville Beach.

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Beachfront location and restaurant on the premises. Clean and safe
Stayed 2 nights in Apr 2024
Response from Michael G on Apr 6, 2024
JilliamThank you for staying with us, it was a pleasure having you visit and hope to see you again soon.

10/10 Excellent

Jabal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional. They were all very helpful and Brenda Keys was a standout amongst them all.
Stayed 3 nights in Apr 2024
Response from Michael G on Apr 6, 2024
JabalThank you for staying with us, glad Brandy was very helpful and thank you for mentioning her. We will see you during your next visit.

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect beach property , pool was fabulous. Tides beach bar was awesome All the staff at the property were so nice and cheerful. Great croon, fabulous views. Definitely would stay again
Stayed 3 nights in Apr 2024
Response from Michael G on Apr 6, 2024
DinaThank you for staying with us, glad you had a wonderful experience and loved all of our amenities. We look forward to seeing you again.

2/10 Terrible

Andrew Roger

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus hotel is horrible. DO NOT STAY HERE!! Our toilet kept running, AC would freeze you on one side of the room, but not reach the other side, they lied to is on the phone and said parking across the street was free, but charged us anyway (who charges for parking at the hotel you are spending $350/night for??), on and on. We left a day early and they said they could not refund the last day and to contact Expedia. Called Expedia when we got home and they contacted the hotel, which refused to refund the last day. HORRIBLE customer service- I will NEVER stay there again, and will be contacting Hilton over their greedy, money-first, customer last practices!
Stayed 5 nights in Mar 2024
Response from Michael G on Apr 4, 2024
Andrew RogerI am sorry you had a bad experience at our hotel. As everyone can see our hotel is the best on Jacksonville Beach looking at all the reviews. I am sorry that we dropped the ball with you and hope you will reconsider visiting us again in the future.

10/10 Excellent

keisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy that checked us in was amazing! The property was clean. The amenities were great. I will be staying here again and again. The beach was mere steps away. This place was a gem! I’m so glad we found this property on Expedia.
Stayed 1 night in Apr 2024
Response from Michael G on Apr 4, 2024
keishaOur staff and hotel are the best on Jacksonville Beach and glad you showcased how wonderful everything was. We look forward to your next visit to the area.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Michael G on Apr 6, 2024
CrhistineThank you for visiting, glad you had a great stay, and we will see you next time you are in Jacksonville Beach.

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We will definitely be back.
Stayed 1 night in Apr 2024
Response from Michael G on Apr 4, 2024
TammyThank you for visiting and we look forward to seeing you again.

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were very pleasant. Room was nice and spacious. It’s just a bit older. We walked to the pier when we were at the beach. It was a wonderful stay.
Stayed 1 night in Mar 2024
Response from Michael G on Apr 4, 2024
KatrinaThank you for staying with us, we are glad you had a great stay, and the staff was very pleasant. Come back and see us again.

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michael G on Apr 4, 2024
JacquelynThank you for staying with us, it was a pleasure having you visit, and we hope to see you again.

8/10 Good

Anh V

Traveled with family
I like this hotel because of its position, rooms, amenities.
Stayed 2 nights in Mar 2024
Response from Michael G on Apr 3, 2024
Anh VThank you for staying here, our Oceanfront hotel is ideal for guest wanting a beach trip along with our extensive free breakfast and amazing heated pool and tiki deck. Come back soon to see us.

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel & room were clean & the staff was friendly. One bed squeaked horribly because the boxspring was broken, 2 pillows wreaked of feet, the toilet ran nonstop and the shower ran nonstop. I would assume for $300/night, there would be less maintenance issues.
Response from Michael G on Apr 1, 2024
Michelle,Thank you for your feedback, nice to hear our staff was friendly and appreciate your info on the room so we can fix the issue you had. Come back and see us again, soon.

10/10 Excellent

Heather, Chester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having beach front room, loved the pool and loved being able to walk to dinner. Very close access to the beach. The employees were very nice and help full.
Stayed 1 night in Mar 2024
Response from Michael G on Apr 1, 2024
Heather,Thank you for visiting, we have the best staff and amenities on the beach plus an Oceanfront hotel. Glad you had a wonderful experience, and we look forward to your next trip to the area.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3 years in a row we have been there because it’s a great location with great amenities.
Stayed 4 nights in Mar 2024
Response from Michael G on Apr 1, 2024
Jason,Thank you for being a loyal guest of our hotel, we look forward to hosting you again next year.

10/10 Excellent

Richard, Summerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender was very nice I forgot her name but she did a great job
Stayed 1 night in Mar 2024
Response from Michael G on Apr 1, 2024
RichardThank you for providing feedback, it is nice to hear that you had a good experience with our bartender and hope to see you again.

10/10 Excellent

Eric and Angeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 2 nights in Mar 2024
Response from Michael G on Apr 1, 2024
Eric and Angeline,Amazing place, wow what a compliment and we really appreciate it. We will see you the next time you're in the Jacksonville Beach area.

6/10 Okay

Nohemi

Traveled with family
Liked: Staff & service
Most of the staff were very friendly and courteous. The hotel is a little outdated which it’s ok but there are certain things that should be fixed like door locks. The view and distance to the beach was amazing.
Stayed 6 nights in Mar 2024
Response from Michael G on Apr 1, 2024
NohemiThank you for staying with us and providing feedback to better our services to all guests. Come back and see us again in the near future.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay.
Stayed 3 nights in Mar 2024
Response from Michael G on Apr 1, 2024
Brent,Thank you for rating us a 5 out of 5, see you again soon.

10/10 Excellent

Angela, Armuchee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location on the beach and this was the best continental breakfast I have ever had.
Stayed 1 night in Mar 2024
Response from Michael G on Apr 1, 2024
AngelaThank you for staying with us, glad you had a great stay and we will see you again soon.

8/10 Good

Kamatha

Traveled with partner
Liked: Staff & service, amenities
I like the resort atmosphere but hotel rooms need updating.
Stayed 1 night in Mar 2024
Response from Michael G on Mar 29, 2024
Kamatha,Thank you for staying with us, our hotel is a resort style hotel and appreciate the feedback. Come back and visit us again in the near future.

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beach access
Stayed 2 nights in Mar 2024
Response from Michael G on Mar 29, 2024
KennethThank you for visiting our hotel, it was a pleasure seeing you and hope you will visit us again soon.

8/10 Good

Tamara

Stayed 1 night in Mar 2024
Response from Michael G on Apr 18, 2024
TamaraThank you for staying with us, come back soon to visit.

10/10 Excellent

Marlene

Liked: Property conditions & facilities
Nice place for a vacation
Stayed 3 nights in Mar 2024
Response from Michael G on Mar 29, 2024
Marlene,Thank you for staying with us, come back and visit the next time you are in Jacksonville Beach.

10/10 Excellent

Dovie, Decatur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and had a great view. The staff was very professional and nice.
Stayed 2 nights in Mar 2024
Response from Michael G on Mar 29, 2024
DovieThank you for visiting our hotel, it was a pleasure having you visit and we hope to see you again soon.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and great view
Stayed 1 night in Mar 2024
Response from Michael G on Mar 29, 2024
KevinThank you for visiting the hotel, glad you had a nice stay and great view. Come back and see us again.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, beds comfortable, pool area nice and clean. Beach access convenient. Family friendly.
Stayed 3 nights in Mar 2024
Response from Michael G on Mar 29, 2024
ChristopherThank you for staying with us, it was a pleasure having you visit and glad you had a great stay. We hope to see you again soon.

4/10 Poor

Don

Traveled with partner
Disliked: Property conditions & facilities
we didn't get the room we paid for . we paid extra to have the ocean front view and didn't have that the view. sad
Stayed 1 night in Mar 2024
Response from Michael G on Mar 27, 2024
Don,Thank you for staying with us, I looked into your reservations, and you booked an ocean view room. I checked and your room was ocean view, I am sorry you thought it was oceanfront. Come back and see us again soon.

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel right by the beach
Stayed 1 night in Feb 2024
Response from Michael G on Mar 26, 2024
CourtneyThank you for staying with us, glad you enjoyed your stay and hope to see you the next time you are in the area.

10/10 Excellent

Lesley

Stayed 2 nights in Mar 2024
Response from Michael G on Apr 15, 2024
Lesley,Thank you for visiting, come back and see us again in the near future.