Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom fl

Comfortable room with awesome amenities

Posted Oct 15, 2014
Even though the lobby was packed we received excellent care. The staff was professional and kind. They remembered my name everytime I pasted by the desk and said hello and asked about my stay. The room was so comfortable. Will definitely stay at this hotel again
2 out of 5
by A verified travelerfrom Jacksonville, FL

Close to the airport but dirty

Posted Oct 13, 2014
Bathroom was dirty and staff was untrained and not prepared
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, AB Canada

Near Airport & Comfy

Posted Oct 9, 2014
Pros: Clean, comfortable, near airport, shuttle, hot breakfast, friendly staff
Cons: Lighter comforter - it was kind of heavy
Location: Near airport - great shuttle service. Lots of places to eat even within walking distance.
Stayed two nights and enjoyed it very much. Didn't get a chance to use the pool. Love the hot breakfast and shuttle to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Oct 7, 2014
Convenient space close to shopping areas and food. Definitely would stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa, Florida

Nice hotel on the north side of the city

Posted Sep 28, 2014
Pros: Convenience, price, etc.
Cons: The breakfast experience although there were more selections than in some motels in which I have stayed.
Location: We were going to the quilt show at the Convention Center downtown. It was convenient from either the north or the south.
We had no problems checking in or out. The breakfast area seemed a bit disorganized and it was difficult to find a place to sit at first. The large high table in the middle didn't seem good for older folks or for young families. It was all rather spread out. I really think that the breakfast experience was the only downer to our stay at Hampton Inn Suites. We were very pleased that the two rooms that I reserved were, indeed, right next to each other as requested.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Greensboro NC

Clean, good breakfast, shuttle

Posted Sep 13, 2014
Pros: It was clean, and had a good continental breakfast. I really liked the shuttle bus to and from the airport and the mall.
It was great! It was clean, had a good breakfast and shuttle bus from airport and to mall.
5 out of 5
Recommended
for Families
by Georgefrom Rochester, MN

All the bedding was washed

Posted Aug 25, 2014 on Hotels.com
It was a nice touch to see a note indicating that all the bedding, including the duvet, had been washed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good option close to the airport

Posted Aug 22, 2014
Clean room, plenty of space, good beds. Our a/c was smelly, but we told them to fix it the next morning. The pool is a nice add-on for the kids at an airport hotel. Dislike: loud TV in the breakfast area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 22, 2014
Near airport, shops, restaurants, interstate... Had friendly staff, clean pool, lots to eat for breakfast... Perfect for our overnight stop.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Andy Hfrom Tucson AZ

Convenient to JAX

Posted Aug 21, 2014 on Hotels.com
We dropped in on our way to and from a resort on Amelia Island. The Hampton Inn was in just the right spot. 24 hour shuttle makes it easy to get in and out.