Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Talladega, AL

Very nice hotel close to cruise port

Posted Jul 28, 2015
My family and I only stayed one night but the room was very comfortable and clean and the breakfast was excellent! I would definitely recommend it to anyone.
Comment from Hotel Management
Jul 31, 2015 by Gerald Mandosia, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager
1 out of 5
by A verified traveler

They did not clean my room.. I had to make up my b

Posted Jul 17, 2015
Pros: Nothing!
Cons: The staff was not helpful and the manager advised that he would deduct an amount from my room do to it not being cleaned !
One of the worst hotel stays ever! I will stay at this place again.
Comment from Hotel Management
Jul 21, 2015 by Gerald, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Gerald M General Manager
3 out of 5
by A verified traveler

Parking

Posted Jul 6, 2015
Not enough parking for guests. Asked to park at a nearby fast food restaurant while staff parked out front. Door keys didn't work. Under staffed after 11pm
Comment from Hotel Management
Jul 8, 2015 by Gerald, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Gerald M
4 out of 5
Recommended
for Families
by A verified traveler from Tennessee

Close to Jaxport

Posted Jul 5, 2015
Location: Not much close by however there is a good local seafood restaurant about 9 miles away, Sandollar. Worth the drive.
Great location if taking a cruise out of Jaxport, only about 1 mile away. Hotel even offers a shuttle to the port (for a fee).
Comment from Hotel Management
Jul 7, 2015 by Gerald , Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Louisiana

Nice, Clean, & very close to our parting cruise.

Posted Jul 1, 2015
Pros: Proximity to our departing cruise. Cleanliness
Our stay as just for overnight. The lobby was clean and inviting. Our room was also clean and comfy. The morning of our departure the complimentary breakfast was exceptional. Thank You Expedia and Holiday Express!!
Comment from Hotel Management
Jul 7, 2015 by Gerald, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 25, 2015
Arrived at Hotel 12:15am, was checked-in quickly, and the room was very comfortable and accommodating. Perfect for traveling on business.
Comment from Hotel Management
Jul 7, 2015 by Gerald, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to port, great staff.

Posted Jun 2, 2015
Front desk staff very nice and accommodating. This hotel is very close to the port so perfect for a 1 night stay before a cruise.
Comment from Hotel Management
Jul 7, 2015 by Gerald, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel staff and relaxing.

Posted May 2, 2015
Pros: Quiet, good service.
Cons: Some insects in bathroom, some sealing needed. It's Florida so it's not a big deal.
Hotel staff was very friendly and knowledgeable. Room was large and clean and clean up service was very good as well. There's not much around but it's very quiet and comfortable. Equally close to the airport and downtown. Decent breakfast options for a Holiday In Express. Nice pool area with hot tub (although not very hot).
Comment from Hotel Management
Jul 7, 2015 by Gerald, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxford, MI

Posted Apr 30, 2015
Had a great time. Stayed 1 night before a cruise. Enjoyed the pool, and the shuttle to the port.
Comment from Hotel Management
Jul 7, 2015 by Gerald , Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Great Hotel in the Boonies.

Posted Apr 29, 2015 on Hotels
The hotel was great. But seriously the only place to eat for MILES is a Wendy's right next door which they of course upped their prices because it's the only place for MILES. My only other complaint is the night staff is a little rude, and they offer a laundry room but absolutely no one in the hotel has quarters to help you operate it.
Comment from Hotel Management
Jul 7, 2015 by Gerald, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager
Comment from Hotel Management
Jul 7, 2015 by Gerald, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia Gerald Mandosia
Comment from Hotel Management
Jul 7, 2015 by Gerald, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager