Ratings based on 169 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Nice

Posted Aug 19, 2014
The check in & out was smooth. I got the room that I wanted. It was comfortable. The breakfast buffet was limited in the area of a variety of meat, cold, tough eggs, running out of food before 10a.m. Other than that...I would come back. Very clean and quiet.
Comment from Hotel Management
Aug 20, 2014 by Tracie, Hotel Management
Dear Steph, Thank you for your review of our hotel. We apologize for your experience at breakfast and have passed these comments on to our Food and Beverage Director. We are pleased that you enjoyed the rest of your stay and look forward to seeing you when you are back in the Jacksonville area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the middle of nowhere

Posted Jul 21, 2014
It was perfect for what we were looking for (visiting our son a mile away) and the staff were friendly and courteous. Definitely someplace you would stay for business, not necessarily for vacation as it is a drive to beach or downtown. But, again for what we were looking for it was great.
Comment from Hotel Management
Jul 23, 2014 by Tracie, Hotel Management
Thank you so much for taking time to share your experience at our Holiday Inn. We are definitely tucked away from the main areas but close enough to use a base to venture out. We pride ourselves on our customer service and are so happy that you agree. We hope you will stay with us again while in the Jacksonville area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Clean comfortable hotel, friendly staff. A great place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Cruces, NM

Nice clean place

Posted Jul 17, 2014
Pros: Clean
Cons: Offer a complimentary breakfast
This was a nice, clean facility. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to UNF

Posted Jul 12, 2014
Pros: Location & cost
Cons: WiFi
WiFi was HORRIBLE. Kept disconnecting and had to try to find a signal.
4 out of 5
Recommended
for Business Travelers
by Daniel from Houston

Good value in Jacksonville

Posted May 28, 2014 on Hotels.com
Although, it was farther than expected, the value was undeniable. Clean room and quiet surroundings.
Comment from Hotel Management
Aug 9, 2014 by Tracie, Hotel Management
Dear Daniel, Thank you for taking the time to share our experience. I am sorry we were farther from your destination than expected but I hope that you found we are centrally located to almost anything in the Jacksonville area. We hope you will stay with us again if you are in our area. Tracie P.
3 out of 5
Recommended
for Everyone
by Lori from Atlanta

Cruise Vacation

Posted May 19, 2014
Hotel was nice but there wasnt a suitcase cart available and had to go and get items requested at the front desk. No one was available to bring it to our room.
Comment from Hotel Management
May 19, 2014 by Tracie, Hotel Management
Thank you for taking time to write about your experience at our Holiday Inn. I apologize about t your inability to get a luggage cart while you were here. We will definitely take these comments to heart and will try to make sure they are available . We appreciate you choosing our hotel and sincerely hope that you will give us a nother chance to show you how exceptional our service usually is.
5 out of 5
Recommended
by Fred from Little River, SC

Posted May 17, 2014 on Hotels.com
Wonderful staff; Comfortable room. Would stay again definitely
Comment from Hotel Management
Jul 19, 2014 by Tracie, Hotel Management
Dear Fred, Thank you for taking time to share your comments about our wonderful Holiday Inn. We think we have the best staff in town and it is always wonderful to hear our guests agree. We look forward to having you as our guest again when you are in the area.
4 out of 5
Recommended
for Golf
by A verified traveler

Posted May 14, 2014 on Hotels.com
I am planning on booking this hotel again when I visit Jacksonville next year around the same time.
Comment from Hotel Management
Jul 19, 2014 by Tracie, Hotel Management
Thank you so much for you comments on our Holiday Inn Baymeadows. We are so happy that you enjoyed your stay and plan to return. We look forward to having you as our guest nexgt year when you are in Jacksonville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Mayo clinic

Posted May 11, 2014
Only, concern was that we reserved two queen beds. Was a patient at Mayo, had surgery and confirmed our arrival would be at approximately 6:00 pm When we arrived they had given away all of the queen rooms. Very apologetic.... Comped us dinner and breakfast! Golf tournament was going on.
Comment from Hotel Management
May 15, 2014 by Tracie, Hotel Management
We appreciate your comments about our Holiday Inn Baymeadows and are very sorry that the room type you booked was not available. The golf tournament week is very busy and unfortunately people that were due to check out did not. We sincerely hope that you will give us another chance to make this up to you.; We valute our Mayo patients and always want your stay to be stress-free.