GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe 2 Queens - 2 Queen Beds
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Deluxe 1 King - 1 King Bed
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Business Plan 1 Kng - 1 King Bed
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River Vw Dlx 2 Queen - 2 Queen Beds
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Business Plan 1 Kng - Breakfast Buffet for One
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Premier 1 King - 1 King or 2 Queen Beds
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Premier 2 Queens - 1 King or 2 Queen Beds
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Regency Club - 1KNG OR 2QUN-INTERNET PROMO
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Stay More Save More - 4 Nights
Book a minimum 4-night stay in a "Stay More Save More 4NT" rate category now through December 30, 2012 for travel January 2 through December 30, 2012 and receive up to 20% off the room rate.
All hotel reservations are subject to availability and must be made in advance. Savings is based on the Hyatt Daily Rate for room type requested at time of booking. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room, per night, based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Stay More Save More - 2 Nights
Book a minimum 2-night stay in a "Stay More Save More 2NT" rate category now through December 30, 2012 for travel January 2 through December 30, 2012 and receive up to 10% off the room rate.
Must book a "Stay More Save More 2NT" rate category. Savings is based on the Hyatt Daily Rate for room type requested at time of booking. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room, per night, based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Stay More Save More - 3 Nights
Book a minimum 3-night stay in a "Stay More Save More 3NT" rate category now through December 30, 2012 for travel January 2 through December 30, 2012 and receive up to 15% off the room rate.
All hotel reservations are subject to availability and must be made in advance. Savings is based on the Hyatt Daily Rate for room type requested at time of booking. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room, per night, based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Awards and Affiliations
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Florida Green Lodging Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
On the picturesque St. John's River in downtown Jacksonville, this business hotel is next to Jacksonville Landing, 1.5 miles from Alltell Stadium, and 20 miles from the beach.
The Hyatt Regency Jacksonville has 110,000 square feet of flexible meeting space, including 30 meeting rooms and a 28,000-square-foot ballroom; a business center with computer workstations and wired and wireless Internet access (surcharges apply). Other amenities include a rooftop splash pool and spa tub.
The Florida hotel's 24-hour fitness center offers eight treadmills, two elliptical machines, and three stationary bikes. A gift shop, sports bar, lounge, and restaurant are also on site. Complimentary weekday morning and evening shuttle service is provided within three miles of the hotel. Self and valet parking are available (surcharges apply). An e-concierge service, car rental desk, and check-in and FastBoard kiosks are available for guests.
Rooms
The 966 guestrooms in this 19-story riverfront Hyatt Regency Jacksonville offer views of the St. John's River or city. All rooms include Hyatt's signature Grand Bed: Sealy Posturepedic mattress; 250-thread-count triple sheeting; down blankets; decorative throw; and an array of European, roll, and throw pillows. Bathrooms feature freshly painted walls, marble countertops, and updated fixtures.
Rooms at the Jacksonville, Florida hotel also include new furnishings, high-speed wired and wireless Internet access (surcharge), cable TV, pay movies, multi-line phones, and coffeemakers. Refrigerators are available upon request.
Room Amenities
Dining
Trellises Restaurant - Overlooking the St. Johns River, this casual restaurant offers a la carte dining, along with a sumptuous buffet breakfast served daily. The menu features creative seafood and regional specialties.
JAXX Sports Bar - Guests can enjoy appetizers, daily drink specials, or select regional specialties from the full menu. Five plasma TVs show sporting events. Open from 5 PM to 1:30 AM.
Currents Lounge - Guests can stop by for Starbucks coffee in the morning, dine from the full menu or have cocktails and a light bite in the afternoon, and relax with specialty drinks and desserts in the evening. Four plasma TVs and complimentary wireless Internet access are available. Open from 6 AM to midnight.
Einstein Bros. Bagels - Open 6 AM-3 PM daily (subject to change) for breakfast and lunch.
Recreation
The Jacksonville hotel has a rooftop outdoor splash pool with a sundeck, spa tub, and lounge chairs. A fitness center overlooks the St. John's River and includes stationary bikes, treadmills, free weights, a weight machine, towels, water, a TV, and a sauna.
The Atlantic Ocean and Jacksonville's white-sand beaches are within 20 miles of the hotel. Golfing at the world-famous Sawgrass Oceanside Course is 22 miles away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hyatt Regency Jacksonville
of guests recommend
out of 37 reviews
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Showing 1 - 10 results (of 37) · See more Hyatt Regency Jacksonville reviews
“Perfect location, excellent service”
This is located right beside the Landing, on the St. John river. There is everything you need inside the hotel, the parking building is connected to the lobby. I recommend to visit the nice neighboorhood : Restaurants, shops, bars, the Jacksonville Landing shopping center and the riverwalk . The EverBank field is just a mere 15 mins walk from there (if you plan to stay here for a sport event). I enjoyed the stay and everything was up to the standards I was expecting. Nice and helpful hotel staff
“except for no fridge in room, everything was excellent”
would stay again friendly helpful staff
“Jacksonville's Best Hotel”
Before booking this hotel I had read a few negative remarks about this hotel, but thought over all it didn't sway me to cancel.But then we got to the Hotel . . . I couldn't figure out what all the complaints about this hotel was based on. First, the people greeting us at the door were so welcoming. Once inside the hotel lobby every single person behind the desk was very nice , happy & helpful. From the start to the finish they were wonderful. I don't know, maybe the negative reviews were people who no one could please . . . IT WAS A GREAT STAY. Can't wait to go back!!
“Hyatt - JAX - Riverfront”
well located & quite comfortable
“Jacksonville, Oct 2011”
My wife and I were in JAX to watch the Saints whip the Jaguars. Only stayed for two nights, but we thoroughly enjoyed the trip. The Hyatt was perfectly located for our purposes - within walking distance of the stadium, restaurants, and nightlife. The staff was friendly and helpful. Room was very comfortable with a great view of the river and downtown. Would definitely stay there again if ever in town.
“Perfect for the occassion”
Eight ladies went to Jacksonville for a girls' bachelorette weekend. The location was awesome because we were able to walk to a number of restaurants and bars. It has an amazing view of the river and city. The rooftop pool is fabulous for lounging and catching rays. Rooms were clean and cozy. We all enjoyed it so much we want to do it again.
“conference comfort”
This hotel was very accommodating to the people who attended our conference.
“Great Hotel”
Good Hotel - Will stay again
“A great stay!”
Beautiful place, right on the Riverwalk. Clean rooms, super-comfy bed and bath, nice buffet breakfast. Would stay there again, in a heartbeat!
“Nicest staff I've ever encountered!”
Everyone was very helpful, great location, and would definitely stay again if I had business in Jacksonville, FL.
Showing 1 - 10 results (of 37) · See more Hyatt Regency Jacksonville reviews
Hotels in Downtown Jacksonville
Hotels near St. Johns Town Center
225 E Coastline Dr Jacksonville, 32202 United States of America
Nearby Points of Interest
Location Highlights
The preferred airport for Hyatt Regency Jacksonville is Jacksonville, FL (JAX-Jacksonville Intl.) - 18.9 km / 11.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Jacksonville, Florida, United States of America: Jacksonville, Floridas largest city, is home to three companies on the Fortune 500 list. It is the largest city in land area in the contiguous U.S. Jacksonville Landing, a popular attraction for tourists and locals alike, is home to retail stores, restaurants, and bars. Municipal Stadium is home to the Jacksonville Jaguars football team.
225 E Coastline Dr Jacksonville, 32202 United States of America
