Lobby

Reviews of Marriott Jacksonville

3.5 out of 5
Marriott Jacksonville
4670 Salisbury Rd, Jacksonville, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 721 reviews" "
Rating 8 - Good. 167 out of 721 reviews" "
Rating 6 - Okay. 75 out of 721 reviews" "
Rating 4 - Poor. 39 out of 721 reviews" "
Rating 2 - Terrible. 33 out of 721 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kenny

Business traveler
Shampoo smells like hippie cologne . Terrible
Stayed 1 night in Mar 2024

10/10 Excellent

Maurquise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Mar 2024

8/10 Good

arica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway, shopping and restaurants. Staff was super helpful and friendly. Definitely would stay again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Andy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel did not deliver the basics promised generally by a hotel stay: a good night’s sleep and a hot shower in the morning. In fact there was no hot water whatsoever, even after hotel staff said they were working on it. And at checkout the receptionist promised to look into refunding at least some of the cost. But the full amount ended up being charged, and nothing was done about this horrible experience. So I’m giving the lowest rating I’ve ever given any hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Kristina

Stayed 2 nights in Feb 2024

4/10 Poor

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had loud guest in another room slamming doors and yelling well past midnight. Staff was slow to react.
Stayed 1 night in Feb 2024

10/10 Excellent

Maxine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel and very clean and nice staff/customer service.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacquelin, Spring Hill

Traveled with family
Liked: Amenities
Nice and clean
Stayed 2 nights in Jan 2024

10/10 Excellent

Allison

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas, Mechanicville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a one night stop over, but was all that we wanted it to be
Stayed 1 night in Dec 2023

6/10 Okay

elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The property did not provide room cleaning service even upon request. The room was not cleaned thoroughly upon arrival.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mauricio

Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was great!

4/10 Poor

Brandon

Stayed 1 night in Nov 2023

10/10 Excellent

Devetra

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Nicholas, Greer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff was nice
Stayed 1 night in Nov 2023

10/10 Excellent

jeffrey

Stayed 1 night in Nov 2023

10/10 Excellent

Larry, Bluffton

Stayed 1 night in Nov 2023

10/10 Excellent

KATHLEEN, parkland

Stayed 1 night in Oct 2023

10/10 Excellent

Sedrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Laquanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, check in and check out was easy, and it was fairly easy to get anywhere we needed to from the hotel. Can’t complain
Stayed 1 night in Oct 2023

6/10 Okay

mohamed

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
They charge the most in the area and they charge you almost $60 for breakfast, i left a brand new sealed water bottle 1L in purpose on the front desk to see if they will send it to my room or at least when they see me they will tell me about it and they never did like nothing happened and im sure the guy knew its mine and i saw him right after this few times.
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean and quiet. The main thing is that I would stay here again.
Stayed 2 nights in Oct 2023

8/10 Good

dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
This is the second time staying at this property. The first was with two queen beds, and it was just what was needed. This time the room was with a king bed. There was a couch that was handy to lounge on, except there was no place to put a drink nearby, because they had a round table over in the corner of the room that was pretty much an inaccessible. Also, check out was at noon, but at 9 o’clock housekeeping was going up and down the hallway, knocking on peoples door and announcing housekeeping. Not a fun way to be woken up on a Sunday morning!
Stayed 1 night in Oct 2023

10/10 Excellent

Rohon, Rosedale

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very polite and professional
Stayed 1 night in Oct 2023

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Nice room. However, the air conditioning didn’t put out sufficient air so it was a bit uncomfortable to sleep. The vent was on the bottom part of the wall and the couch was positioned in front of it.
Stayed 1 night in Oct 2023

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever
It was great ver accommodating
Stayed 1 night in Oct 2023

10/10 Excellent

YVES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Jens

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

yeidy M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Stayed 1 night in Oct 2023

2/10 Terrible

David

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mario

Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well maintained and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Dallana

Stayed 1 night in Oct 2023

10/10 Excellent

jeffrey

Stayed 2 nights in Sep 2023

8/10 Good

Katie

Stayed 1 night in Sep 2023

8/10 Good

Tara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was friendly and helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Nhan

Stayed 1 night in Sep 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Excellent stay. Wish there was a breakfast with room.
Stayed 1 night in Sep 2023

10/10 Excellent

Ivan, Federal Way

Stayed 1 night in Sep 2023

10/10 Excellent

Lisnette, Jacksonville

Liked: Cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

Silvana

Disliked: Cleanliness, staff & service, property conditions & facilities
For a 200 dollar stay, you would think certain amenities would be for free. Like Wifi for exemple. Paying 12 dollars for wifi, in this day and age, it’s kind of unbelievable. You’re definitely better at a motel.
Stayed 1 night in Jul 2023

10/10 Excellent

Yajaira

Stayed 1 night in Jul 2023