Indoor pool, 2 outdoor pools, cabanas (surcharge), pool umbrellas
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Reviews of Omni Amelia Island Resort

4 out of 5
Omni Amelia Island Resort
39 Beach Lagoon Road, Fernandina Beach, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 534 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from the Omni Plantation at Amelia Island. Overall it was a very good trip. We had a standard room with two queen beds. The resort is great. Beautiful ocean views all around. Staff is great and very helpful. Overall a great place for a family ocean vacation. A few things to improve: parking is kind of a pain. If you self park you must use their parking deck. Not convenient to anything. Also while I don’t consider myself a coffee snob, the coffe they serve on property (Stance I think) is almost undrinkable. Other than that, it’s a great place. It also handles big spring break crowds very well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the south side of island.
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard, Elkins

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 4 nights in Mar 2024

6/10 Okay

Arais

Stayed 2 nights in Mar 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and solid service. Easy to get around the property and had a great time with the family.
Stayed 2 nights in Mar 2024

10/10 Excellent

James Glenn

Liked: Staff & service, property conditions & facilities
Beautiful Resort!
Stayed 6 nights in Mar 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary Holmes

Stayed 2 nights in Mar 2024

2/10 Terrible

Joanna

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Hotel and rooms are very outdated. Room had a very musky smell. I could also here everything from the next rooms (entire conversations, baby crying). I could also hear noisy guests outside coming in and out. Property and grounds are beautiful as well as ocean views. Staff at restaurant and bar were great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach location. Downtown Fernandina Beach was only a short drive away.
Stayed 3 nights in Mar 2024

6/10 Okay

Jaclyn

Liked: Staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay so much Relaxing, food was great, and service was on point
Stayed 3 nights in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness
Stayed 4 nights in Feb 2024

6/10 Okay

Robert

Traveled with partner
Resort looking a little tired. I also did not like getting nickeled and dimed for everything.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lynn, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Deidre always makes us welcome
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria Victoria

Atención cordial de todo el personal. Las maletas tardaron mucho en llegar
Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like there was something for everyone. Pool, beach, walking, golf, shopping. Bathroom in the room is tiny.
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard, Lithia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very relaxing trip for a quick getaway weekend. We didn't have to leave the hotel, but we chose to check out the Saturday market and art fair downtown. We would definitely come back and bring the kids.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Harris

Stayed 2 nights in Feb 2024

10/10 Excellent

Dawn, Groton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Alpa, New York

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was under a lot of construction but it was fine. The pool area is nice and there are several restaurant options. The kids enjoyed the amenities such as min-golf, roasting marshmallows, pickleball, tennis, the playground.
Stayed 3 nights in Dec 2023

8/10 Good

janice, CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ladies at the Seaglass bar were extraordinary - just super nice and accommodating. Was in a room with an adjoining door and it was very easy to hear the TV/noise coming from there. Front desk did address it.
Stayed 1 night in Jan 2024

10/10 Excellent

Amie, Estero

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Beautiful amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite resort
Stayed 2 nights in Jan 2024

10/10 Excellent

Morgan

Stayed 2 nights in Jan 2024

6/10 Okay

Pinky

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2023

6/10 Okay

JASON

Stayed 1 night in Jan 2024

8/10 Good

Danette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and beautiful
Stayed 1 night in Jan 2024

10/10 Excellent

Carol, LaFayette

Stayed 4 nights in Jan 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. The beds were amazing! We will come back again 😊
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, staff, facility and all were excellent!
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Stayed 3 nights in Jan 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for improvement
This is a beautiful property. The food and service was good. We did feel, however, that the hotel was maybe too big with destinations that were far away. We had to ride the "on demand" shuttle which was supposed to take 3-5 minutes but usually took 20 minutes. We had difficulty turning on the water in the shower on the last day and the blow dryer was lame. The walls were thin and we could hear a baby crying next door and people walking and talking in the hallway.
Stayed 1 night in Dec 2023

8/10 Good

Christopher, Valrico

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rosita

Traveled with partner
Liked: Amenities
Beautiful and warm swimming pools. Nice beach. Great staff.
Stayed 2 nights in Dec 2023

2/10 Terrible

Cynthia

Disliked: Property conditions & facilities, room comfort
Terrible experience
There was extensive construction going on and no notice was given of that. It was replacing the parking and driveway and roof work. It started at 5am and was right below our room. We were supposed to stay 6 nights and left after one.
Stayed 6 nights in Dec 2023

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Mirella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location. Liked the amenities. Missed having free coffee in the lounge. Coffee in the room was scarce on supplies giving us only one coffee cup and limited creamers and sweeteners. They did however supply these things the next day after I asked. Very noisy and loud. Next door guests were playing very loud music in their room at 9 pm. An hour later there was knocking on the door and other doors by someone who was obviously lost. Doors to the rooms slammed so loudly. It felt like we were in a cheap motel. This should not happen in a place like the Omni. This is the most we've ever paid for a room and were disappointed in the low-class behavior of the guests.
Stayed 2 nights in Dec 2023

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury. Staff was great. Everything was walking distance on property. Good portions large. You felt treated.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeniffer

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property the hotel is beatiful, clean and so convenient
Stayed 1 night in Dec 2023

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were put in the 'older' building on property. Our room was musty and in desperate need of renovation. Not worth the money we spent.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is so beautiful. Christmas music was playing and the hotel decorated for the season. Our room was well appointed, large and very comfortable. My husband and I had facials at the spa. Facials were top notch. We ate pizza next door afterwards for lunch. It was some of the best pizza we have had in a long time! Spa and shopping are a shuttle away. We never had to wait long for the shuttle. In the early evening we sat by the fireplace then played corn hole by the beautiful pool. Room service for dinner. Food came fast and was wonderful! Boojee burger for me and creme brûlée for dessert. We were excited about the breakfast buffet at the Sunrise Cafe. Although the food was really good the "buffet" was table side. Meaning it was a tower of food brought to the table with a custom egg order. If you're wanting a buffet with a large array of food that you serve your self (as we were), this is not it. After breakfast, took a long walk on the beach. It was so quiet and peaceful. What a lovely vacation.
Stayed 1 night in Dec 2023

10/10 Excellent

Geronimo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great option to spend the best time. We had the best staff members. We simply loved it
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Andrew Crowder - Front Office Manager on Dec 11, 2023
Thank you so much for the review! We hope for the opportunity to welcome you back soon!

4/10 Poor

Jeffrey

Stayed 1 night in Dec 2023
Response from Andrew Crowder - Front Office Manager on Dec 11, 2023
I'm so sorry to hear your experience was not highly satisfactory. We would always love to hear about the areas in which we could improve.

10/10 Excellent

Glee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Andrew Crowder - Front Office Manager on Dec 11, 2023
Thank you so much for the positive feedback! We hope for the opportunity to welcome you back soon!

10/10 Excellent

Kevin R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, prompt response from all personnel they allows greeted you as you were special. Very clean and good food
Stayed 3 nights in Nov 2023
Response from Andrew Crowder - Front Office Manager on Dec 11, 2023
Thank you so much for the positive feedback! We hope for the opportunity to welcome you back soon!

10/10 Excellent

Glee

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very secure, personable with an excellent staff.
Stayed 4 nights in Nov 2023
Response from Andrew Crowder - Front Office Manager on Dec 11, 2023
Thank you so much for the positive feedback! We hope for the opportunity to welcome you back soon!

10/10 Excellent

Darlene

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Andrew Crowder - Front Office Manager on Dec 11, 2023
Thank you so much for the positive feedback! We hope for the opportunity to welcome you back soon!