Ratings based on 716 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville, florida

Perfect stay

Posted Sep 29, 2014
A perfect stay from accommodations to service to location and accessibility. In addition, I am transgender and was treated with the utmost respect at all times.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, massachussets

Very nice hotel. Great stay. Incredible staff.

Posted Sep 23, 2014
Great staff, very friendly and accommodating. Special thank you to the lady making omelets sunday and Monday mornings, (Daisy I believe) she was a sweetheart very professional and the food was simply delicious. Thanks for the stay. Will be back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa Beach, FL

Excellent hotel directly across from Moran Theater

Posted Sep 22, 2014
Booked this for Jack White concert and wanted to be within walking distance. It could've been more convenient. Super nice accommodations, easy to get to, and a great price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Beautiful hotel, friendly staff

Posted Sep 17, 2014
My overall experience was an excellent one. I had a lovely view of the river, and the room was beautiful. Every interaction with hotel staff was a positive one, and I would highly recommend the hotel to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Excellent

Posted Sep 17, 2014
Pros: Cleanliness, staff, valet services
Cons: Nothing
Location: Great location
Me and my family really enjoyed our stay at Omni hotel! The staff was excellent. The valet services were outstanding. I recommend this hotel to anyone. Will be staying here again!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Plano, Texas

Nice Location

Posted Sep 15, 2014
Pros: Restaurants was great, and room service was even better.
Cons: housekeeping
Location: Near the river walk and lots of restaurants and shopping
This hotel is located downtown and very close to all of the action. I was there for a church celebration and for rest. It was quiet and peaceful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Omni in Jax

Posted Sep 11, 2014
Pros: Great wine menu and attentive staff but not pushy
Location: Near the Jacksonville Landing.
A great hotel in a good location. Easy to park and near a choice of restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Georgia

Posted Sep 2, 2014
It was my birthday weekend, and they made sure everything went as planned.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near a family event

Posted Sep 2, 2014
Nice hotel. Beds were very small and outlets in bathroom not functional. Otherwise a decent hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and staff

Posted Aug 30, 2014
Cons: Bathroom
Location: Excellent
The Omni is very well located near the Jackson Landing (which is a total dud by the way) and in downtown Jacksonville. The entrance is very nice and the staff and their service are excellent. The room is nice but not great as the bathrooms is a little dated (especially they got to replace the bath-tub) and there is a lot of corridor noise meaning the space under the room entrance is not well situated. I had a nice view of the river from my room. A really good choice and with the pricing a great choice.