Ratings based on 963 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
All good, stay here... Friendly people, everything clean.. Good food
Comment from Hotel Management
Jul 28, 2015 by General Manager, Hotel Management
Thank you for your feedback. We appreciate your opinion and we are glad to see you enjoyed your time with us. We hope you will consider us during your next rip to Jacksonville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was very close to my destination

Posted Jul 21, 2015
Pros: Room was spacious
Cons: Phone calls to in room dining was difficult
Location: Was there for event
Awesome stay Room spacious and clean Breakfast was good
Comment from Hotel Management
Jul 23, 2015 by General Manager, Hotel Management
Thank you for your review. We are glad to see you accommodations and meal met your approval. We hope you will consider staying with us whenever you are in the Bold City!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the city

Posted Jul 19, 2015
overall I had a great stay in the hotel. My view was beautiful and the area outside the hotel was quiet. The beach was about 20 minutes away which wasn't bad at all. Only minor flaw with the room was the bathroom. The bathtub was kinda stained but the staff members were very nice
Comment from Hotel Management
Jul 24, 2015 by General Manager, Hotel Management
Thank you for your feedback Jamie. We are glad to see that you enjoyed your time with us. I would like to thank you for you input on your guest room. We will be using your review in our continual effort to improve our guest experience. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Waycross,Georgia.

Great Staff.

Posted Jul 12, 2015
Pros: Location to the Landing.
Staff were kind and highly trained. Bartenders were great and funny.
Comment from Hotel Management
Jul 15, 2015 by General Manager-Burnell Goldman, Hotel Management
Thank you for your response Darryl. We are glad to see that you enjoyed your stay with us and the repartee of our associates at the J-Bar. We hope you will consider us your home for future adventures in Jacksonville. Thank you for your business!
3 out of 5
by A verified traveler from Indianapolis

Good business hotel

Posted Jul 11, 2015
Overall the hotel was ok. The room was smaller than I expected. Without a refrigerator, microwave and 10 dollars a day for WiFi I thought it a little over priced. The rooms were not cleaned well. Housekeeping appear to only to throw back the sheets and cover in place on the bed and never fully replenished the coffee and condiments.
Comment from Hotel Management
Jul 15, 2015 by General Manager-Burnell Goldman, Hotel Management
Thank you for your considered response. We are glad to see that our hotel met your business needs while you were in town. I would like to apologize for the service challenges you experienced regarding your room cleanliness and amenities. We pride ourselves on our attention to detail and we appreciate this opportunity to improve our guest experience. Thank you for your feedback and for your business. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Suitable local hotel

Posted Jul 6, 2015
Clean and functional room. Great view of the river Boardwalk.
Comment from Hotel Management
Jul 10, 2015 by Burnell Goldman, Hotel Management
WE are glad to see that our hotel met your needs. We hope to see you again when life brings you to Jacksonville. Thank you for you feedback and for your business!
3 out of 5
by A verified traveler

Posted Jun 20, 2015
It's good but the downtown in not good and the Jax Land Either
2 out of 5
by A verified traveler

Any way to get your money

Posted Jun 19, 2015
Pros: It was pretty
Cons: Focus more on patrons and less on their money
Location: It was downtown with buildings close by.
Overpriced with too few amenities for average folk
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico city

Nice hotel, good location

Posted Jun 18, 2015
Cons: Internet.
Location: There is no much nearby, but its located in downtown so it´s easy to move around.
Good hotel in general, the internet should be complementary to the stay, but overall good hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hilton Head Island

Walking distance to everything

Posted Jun 17, 2015
Pros: Proximity to everything.
Cons: Pool area is outdated.
Location: Everbank Field is walking distance. Jacksonville Theater is across it. Landings is a block away.
Great Hotel, Omni always delivers. Only thing was that we were not told that there was a marathon going on, we drove back to our hotel and could not get into the parking lot. We had to park 5 blocks away and pick our car up the following day.