Ratings based on 922 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M. Distric of Columbia

Awesome stay...

Posted May 23, 2015
Omni is a great choice for staying downtown, it is in a good location and accessible to many places. I must admit, Omni has top notch customer service😎
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Stay

Posted May 20, 2015
Great hotel, friendly staff, only issue is that breakfast buffet was $20.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom T

Nice room overlooking the river

Posted May 17, 2015
Service was on top of my needs and help me with what ever I needed
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 14, 2015
Great area in the center of Jaxsonville. A lot of great eats and the running track across the bidges was amazing. The hotel staff was very nice and the room was perfect for my buisness needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
Very pleasant atmosphere. The restaurant, bar staff, and food was excellent! The beds in room were a bit over stuffed with those pads. Room service was also great
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
Very nice hotel, parking was expensive ( 12) daily but other that that it was a very safe and good place to stay.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 21, 2015
As a business traveler arriving late one evening for a 1-night stay, this hotel met my expectations. It was connected to the office building where my meeting was taking place the next morning, so couldn't have been more convenient for me. The only thing I would have liked to see was a coffee shop in the lobby where I could have grabbed a quick coffee and a muffin before heading to my meeting, as I didn't have time to go into a restaurant with table service to eat and I didn't see any coffee shop close by outside the hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom orlando, fl

Good enough.

Posted Apr 21, 2015
Pros: Proximity to arena and entertainment venues.
Cons: Cleanliness, pool, and price.
Location: Riverwalk was a bust.
My wife and I stayed this weekend at the Omni for The Who concert in Jacksonville. The hotel was very convenient for this purpose. It was comfortable and relatively clean, aside from the bathroom having hair in the shower, on the ceiling of all places. The pool was fine but not quite what it appears in the website pics. The riverwalk around the corner is a dud. This was a surprise. We would stay there again for the convenience of getting to and from a sporting event or concert, but, you aren't paying for much more at the steep rates they charge. Don't forget to add $20 per night for parking to your already overpriced rate.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

Nice hotel parking needs help

Posted Apr 18, 2015
Hotel is nice. Better for business travel than vacation / family trip. Parking can be valet, but if parking on your own machine only pay that doesn't take cards even though machines say they do. Even with cash they hardly ever work right. If you plan on leaving by car then coming back you can easily total more than what the garage calls daily max. Room was very clean with great housekeeping staff. Double beds only if not in king room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, perfect location, but overpriced

Posted Apr 15, 2015
Great hotel, perfect location, but overpriced. Yep