Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
79% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas Texas

Close to the beach and with a lot of food venues.

Posted Jul 10, 2015
Everything was nice only the building is kinda hidden
Comment from Hotel Management
Jul 14, 2015 by Trisha, Hotel Management
I really appreciate your taking the time to rank our hotel. I would like to hear more about what you thought of our hotel we can improve upon it. We work hard to make sure each of our guests have the best stay possible. I hope to see you again next time you are in town!
1 out of 5
by A verified traveler from NH

Was very disappointed!

Posted May 17, 2015
I knew we weren't staying in a 5 star hotel. the room was nice and it was clean. The pool was decent. All of a sudden they closed the pool without notifying anyone and we were left with NO pool access for 3 days! On our last day there was no water for about 6 hours. The staff had little information for us and there was no management around. I won't stay at a quality inn again simply because of the customer service here. the end of my vacation was ruined beause of this hotel and I was highly disappointed to say the least.
Comment from Hotel Management
May 19, 2015 by Trisha, Hotel Management
Thank you for your feedback of your recent stay with us. All feedback from our guests is very helpful as we continue to renovate and update our property for our guests satisfaction. During your stay we had a pipe break and had to shut the water off unexpectedly to handle this issue, I do apologize for the inconvenience this caused. If your travels bring you back this way I hope you will try us again to see the improvements that we are making.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, convenient to restaurants and highway

Posted May 11, 2015
Pros: Plenty of parking, good bed, quiet
Cons: Shower could have been cleaner
I was visiting Jacksonville for the Players Golf Tournament and this hotel worked out great for my plans
Comment from Hotel Management
May 19, 2015 by Trisha, Hotel Management
I really appreciate your taking the time to share your positive experience with our staff. We work hard to make sure each of our guests have the best stay possible. I hope to see you again next time you are in town!
2 out of 5
by A verified traveler

Posted May 11, 2015
Pros: nothing
If I had not been so tired I would have left. All night I worried about spiders and bedbugs. There was a puddle around the base of the toilet when I checked in. The toilet was leaking all night. This listing should not even be an option
Comment from Hotel Management
May 19, 2015 by Trisha, Hotel Management
Thank you for your feedback of your recent stay with us. I understand that you encountered an opportunity with the cleanliness and condition of our hotel, I sincerely apologize for this. These are two of the areas that we are very vigilant in to ensure comfort and satisfaction for our guests. I'm so sorry that we were unable to meet expectations. We are working hard on our renovations of the whole property. I hope if your travels bring you back our way you will be able to see the finished product when our renovations are complete.
3 out of 5
by A verified traveler

Not a terrible hotel just needs updating

Posted May 9, 2015
This is not a terrible hotel especially if you are just staying one night but it definitely needs to be updated. It felt old.
Comment from Hotel Management
May 19, 2015 by Trisha, Hotel Management
I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys so that we may always improve on guest satisfaction. We appreciate the comments you have shared with us, so that we may always improve upon our hotel and services. We are in the process of updating and renovating our hotel. We hope you will give us another try next time you are in town.
1 out of 5
by A verified traveler

Posted May 4, 2015
Overall just not good ! Very outdated, unkept facility.
Comment from Hotel Management
May 6, 2015 by Trisha, Hotel Management
I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys so that we may always improve on guest satisfaction. We appreciate the comments you have shared with us, so that we may always improve upon our hotel and services. We are in the process of updating and renovating our hotel. We hope you will give us another try next time you are in town.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Expected better things

Posted Apr 30, 2015 on Hotels
First room I got wasn't even ready, the second room they gave me was ready but had a lot of dirty spots and looked like someone just was there fixing a hole on the wall and the sink in the bathroom wasn't draining. The hotel needs to be remodel.
Comment from Hotel Management
May 1, 2015 by Trisha, Hotel Management
I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys so that we may always improve on guest satisfaction. We appreciate the comments you have shared with us, so that we may always improve upon our hotel and services.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Ok for a two star

Posted Apr 29, 2015 on Hotels
Room smells
Comment from Hotel Management
Apr 29, 2015 by Trisha, Hotel Management
Thank you for your feedback of your recent stay with us. I understand that you encountered an opportunity with the smell of your guest room, I sincerely apologize for this. This is one of the areas that we are very vigilant in to ensure comfort and satisfaction for our guests. I have spoken with my housekeeping staff about this issue to ensure it does not happen again
1 out of 5
Recommended
for Business Travelers
by A verified traveler

One of the NASTIEST hotels in Jacksonville, Fl.

Posted Apr 29, 2015 on Hotels
This was the filthiest hotel I have ever stayed in. The place was disgusting. The bathroom had mold near the tub. The elevator was gross, it hadnt been mopped, swept or cleaned. It was a disaster.I will never stay at this particular location ever again.
Comment from Hotel Management
Apr 29, 2015 by Trisha, Hotel Management
Thank you for your feedback of your recent stay with us. I understand that you encountered an opportunity with the condition and cleanliness of our hotel, I sincerely apologize for this. These are two of the areas that we are very vigilant in to ensure comfort and satisfaction for our guests. I'm so sorry that we were unable to meet expectations. I hope that if you travels bring you back to the area that you will consider staying with us again. Thank you again; I appreciate your honest feedback.
3 out of 5
Recommended
for Business Travelers
by Joseph from Maitland

Jax business

Posted Apr 27, 2015 on Hotels
Hotel clean, but older property that needs some work...
Comment from Hotel Management
Apr 28, 2015 by Trisha, Hotel Management
I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys on a daily basis so that we may always improve on guest satisfaction. We appreciate the comments you have shared with us, so that we may always improve upon our hotel and services.