Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Needs too many repairs

Posted Nov 8, 2014
Room was a smoking room- was suppose to be non-smoking. Wi-fi worked sometimes. No ice- none of the ice machines worked.
Comment from Hotel Management
Dec 23, 2014 by Trisha, Hotel Management
Thank you for sharing your experience with our hotel. We are working on renovating the hotel and will be done with the rooms soon. We hope you will give us another try so you can see our improvements on your next trip to Jacksonville.
5 out of 5
Recommended
for Everyone
by A verified traveler

staff was very polite and I enjoyed my stay

Posted Sep 19, 2014
Pros: everything
Location: staff was very helpful with information
I felt comfortable and the room was clean and they made sure all my needs were met.
Comment from Hotel Management
Sep 23, 2014 by Michelle, Hotel Management
Thank you greatly for your business. It was our pleasure to ensure your stay was AWESOME!. We look forward to seeing you soon
Comment from Hotel Management
Sep 23, 2014 by Michelle, Hotel Management
We look forward to seeing you again soon!
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Sep 17, 2014 on Hotels.com
Comment from Hotel Management
Nov 22, 2014 by Michelle, Hotel Management
Thank you greatly!! See you soon
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2014
Smelled musty! Overall not a bad hotel for the price!
Comment from Hotel Management
Sep 23, 2014 by Michelle, Hotel Management
We appreciate your business! Look forwarding to assist you soon with more lodging needs.
2 out of 5
Recommended
for Business Travelers
by Mrs.Vfrom Fort Lauderdale

First and Last Time

Posted Jul 28, 2014 on Hotels.com
This hotel was located in a very isolated road area right off I95. The WIFI was not strong enough to reach my room which was the 2nd to last room on the first floor in the back. Had to keep using the WIFI from the Marriot next door. The sheets had yellow stains, I asked for a new set and the new one had more stains then the first. There was a bar of soap left in the bathroom from the previous resident that I had to discard. It seemed like the room was not fully cleaned in between residents.
Comment from Hotel Management
Nov 22, 2014 by Michelle, Hotel Management
I greatly apologize your stay wasn't up to par. Thank you for bringing these items to my attention so I was able to address them. We have spoken with each of our housekeepers and pursued some extra training for them to ensure this is never an issue again. We hope we can provide you with exceptional service in the future!
Comment from Hotel Management
Nov 22, 2014 by Michelle, Hotel Management
We have revamped out WIFI. Thank you for bringing it to my attention so I could fix the problem. Hope to see you again soon.
2 out of 5
Recommended
for Families
by gbegone

Posted Jul 26, 2014 on Hotels.com
Comment from Hotel Management
Nov 22, 2014 by Michelle, Hotel Management
thank you!
3 out of 5
Recommended
for Overnight Stay Before Destination
by Isabelle

Posted Jul 21, 2014 on Hotels.com
Comment from Hotel Management
Nov 22, 2014 by Michelle, Hotel Management
Glad you enjoyed your stay. See you soon.
5 out of 5
Recommended
by Quality Inn and suitsfrom Jacksonville fl

Had a great stay

Posted Jul 6, 2014 on Hotels.com
Everything was clean. They were very nice and helpful! Had a great stay!!
Comment from Hotel Management
Nov 22, 2014 by Michelle, Hotel Management
We appreciate your business and look forward to seeing y'all soon!! Thank you.