Ratings based on 1,390 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville FL

peaceful night

Posted Feb 23, 2015
My stay was great. I slept comfortablely in bed. My shower was like home. I watched tv for awhile
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Ocala, FL

Close to Dave and Busters

Posted Feb 21, 2015
Pros: The sleep number bed.
Cons: N/A
Location: Restaurants, interstate, and attraction.
My son and I were I Jacksonville for his writing competition. This is our 4th time staying at this hotel. We love everything about the hotel.
3 out of 5
by A verified travelerfrom georgia

Radisson hotel

Posted Feb 20, 2015
Pros: Location was ok
Cons: The wifi
Location: Didn't know about any of the things
When I called the desk clerk told me that Mayo was right down the street...not true. The wifi did not work in my room. The sleep number did not work either. I was supposed to have a micro wave and refrigerator, did not have this either. The dining room service was slow - the waitress said its because they have a new chef. The food wasn't very good either. The chair in the room had torn upholstery. The shuttle service and driver were excellent.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location was great

Posted Feb 16, 2015
I was disappointed that I wasn't able to get the room I requested, ani was told since I book throght Expedia there was no graratee that I would get that room. The room smells of mildew and the tub was dirt .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom G. Georgia

Nice hotel close to restaurants and shopping

Posted Feb 16, 2015
Everything was nice except the heater in the room it took forever to heat up
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2015
Good hotel, clean. Nice staff. Excellent location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bayern

Gutes Hotel in ruhiger Lage trotz der Autobahn

Posted Feb 12, 2015
Cons: Wifi
Location: Das Hotel befindet sich in einem Gewerbegebiet, daher sehr gut für Dienstreisen.
Wir haben das Hotel für eine Übernachtung in Jacksonville genutzt, es liegt in einem Gewerbegiebt gleich neben der Autobahn. Davon ist aber nichts zu hören. Es ist wirklich sehr leise im Hotel. Die Zimmer sind gut und sauber. Probleme macht nur das Wifi, welches zwar kostenlos ist, aber von einem Drittanbieter zur Verfügung gestellt wird und der Empfang ist in manchen Zimmern schlecht.
4 out of 5
by A verified travelerfrom Seattle

Pleasant hotel.

Posted Feb 12, 2015
Pros: Free parking.
Cons: The controls for the sleep number beds.
Location: Off the freeway, just south of Jacksonville. You have to drive to get to anything (except for the Dave and Busters across the street).
We stayed here because we were in town for a night and didn't want to be too far away from where my relatives were living. The room was clean and pretty standard -- 2 beds, dresser, mini bar, chairs. The Sleep Number beds were difficult to adjust and the staff had to come up to our room to adjust for us. The front desk folks were very friendly. The hotel itself is just a little difficult to get to from the freeway. A nice clean hotel, but nothing spectacular.
3 out of 5
by A verified travelerfrom G

Promised sleep number bed was dead.

Posted Feb 11, 2015
Even after call to desk abound bed, no offer to change rooms or send housekeeper. Desk apologetic but no offer to make it right.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
It was a nice big room with new looking furniture and bathroom. The room was very clean and the staff was very helpful and cheerful.