Ratings based on 1,510 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, Ga

I enjoyed my stay.

Posted Jun 22, 2015
Pros: THE STAFF AND THE RELAXING ATMOSPHERE!!! AND OF COURSE THE ROOMS
Cons: sunday morning, there was loud talking in the halls from 2 Spanish housekeepers that woke me from my sleep, that's my only complaint
Location: I love the fact that Dave and Busters was right across the street. Restaurants are not far away and it's not to far from downtown.
I booked my hotel through expedia and I was very pleased with my stay. My husband and I decided to have a Father's day weekend get away, but it was also our birthday weekend as well as our 14 year anniversary. We got married straight out of high school. We were a late arrival on Friday and didn't check in until around 11:30pm. The staff at the front desk was amazing. There were two front desk agents a male and a female and they were very charming and very professional and they interacted with us, the nice lady at the front even printed out direction for us because we wanted to go sky diving. The next morning as we were leaving the hotel to go shopping the staff was friendly (2 females) and they also suggested some places for us to visit. I would say the front desk staff was awesome. On Saturday morning there were 2 housekeepers on our floor they were really friendly, also as I was walking in the hallway there was a guy in a wheel cheer having a hard time getting in his room, the housekeeper had already cleaned the room but it was still early and the guy needed to use the rest room and she was really nice about the entire situation... OVERALL!! The room was very clean, the hotel was clean, the pool area was clean AND THE STAFF WAS EXCELLENT
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 13, 2015
Stayed here 1 night but would've stayed longer. Room was quiet and clean. Dave & Busters right across the street, you can walk there.
Comment from Hotel Management
Jun 16, 2015 by Alex, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. At your service, Alex Fawaz
5 out of 5
Recommended
for Everyone
by A verified traveler from denver

5 out 5 . It was great staying at Radisson hotel

Posted Jun 13, 2015
I came to Radisson hotel from denver it was me and my wife and my 2 kids the hotel offer crabs for my baby with out me asking that was nice.
Comment from Hotel Management
Jun 16, 2015 by Alex, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. At your service, Alex Fawaz
Comment from Hotel Management
Jun 16, 2015 by Alex, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. At your service, Alex Fawaz
2 out of 5
by A verified traveler from jacksonville fl.

Water. Bed

Posted Jun 10, 2015
Pros: The people were very friendly
There was no hot water and the number bed didn't work. Had to try to sleep on a very hard nbed
Comment from Hotel Management
Jun 12, 2015 by Alex, Hotel Management
We are sorry to hear your stay was not as restful as it could have been due to the comfort of your bed and the hot water. We know a good night’s rest is very important. Thank you for taking the time to share your feedback and we hope for another opportunity to exceed your expectations on a future. At your service, Alex Fawaz
5 out of 5
Recommended
for Everyone
by A verified traveler

Mavis , Travis and the rest of the worker

Posted Jun 8, 2015
Mavis and Travis were excellent ! They were courteous and very professional . They were very accommodating. Thanks to them my stay at the Radisson Hotel Jacksonville Butler Butler Blvd was made better !
Comment from Hotel Management
Jun 12, 2015 by Alex, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. Sincerely, Alex Fawaz
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Nice hotel with good location

Posted May 22, 2015
I have never stayed at the Radisson before in Jacksonville but I used to live in the city for 7 years. Considering I have lived in various areas around town, the location is a perfect outlet to downtown, Town Center, and getting on the freeway to head towards Orange Park. There were issues with Wifi; I wouldn't mention it but my cell service was very poor. Otherwise it was a nice stay for the price.
Comment from Hotel Management
May 27, 2015 by Alex, Hotel Management
Thank you for taking the time to reach out to us. We understand how important the Internet can be and we apologize that your experience difficulty with our signal.Your feedback helps us prevent situations such as this in the future. We hope for another opportunity to exceed your expectations in the future. At your service, Alex Fawaz
2 out of 5
by A verified traveler from Sarasota Fl.

A place to hag your hat

Posted May 14, 2015
Pros: It was available on the dates needed
Cons: The hotel is badly in need of a renovation .....
Location: Location is fine....
Very nice people working at this location . The drain in the bath tub constantly backed up in the double bed room we were forced to accept; we booked 4 weeks in advance a king ..was GTYED . wifi did not work properly TV did not work properly On and On and On Requested a Wake up call that DID not come at all. .
Comment from Hotel Management
May 15, 2015 by Alex, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. At your service, Alex Fawaz
3 out of 5
by A verified traveler

Needs A Lot of Work

Posted May 12, 2015
The hotel was in a good area. Easy to get around Southside and Downtown. The first room we were given was close to an electrical closet that made so much noise that we immediately changed rooms knowing we would get little sleep. The second room looked over the garbage and air conditioning units that also made noise, but was much better than the first. We were looking forward to the sleep number beds but they didn't work. The paint was peeling off the doors and the paint was chipped on the walls. The bathtub had rust on it and the drain. All of the furniture including the counter in the bathroom was in a sad state of disrepair. The drawers didn't close properly and the finish was badly marred on all pieces. The TV didn't work well either. I have never stayed in a Radisson Hotel before, and I never will again.
Comment from Hotel Management
May 15, 2015 by Alex, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. At your service, Alex Fawaz
5 out of 5
Recommended
for Everyone
by A verified traveler from d

Awesome stay! Very clean.

Posted Apr 29, 2015
Friendly staff! Will visit this location again. The room was very clean as was the rest of the hotel. I look forward to staying with Raddison again soon.
Comment from Hotel Management
May 1, 2015 by Alex, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. Sincerely, Alex Fawaz
4 out of 5
Recommended
for Everyone
by A verified traveler from Lake Wortn, FL

Posted Apr 28, 2015
A wonderful, clean, comfortable hotel that I would definitely choose again.
Comment from Hotel Management
May 1, 2015 by Alex, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. Sincerely, Alex Fawaz