Dear Donna, Thank you for taking the time to post your review. We are very sorry for the disturbances you reported in your room and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. It is also disappointing to learn about the frustration you experienced due to the specific concern you mentioned. Our commitment remains unwavering in providing a clean and comfortable environment for our guests; therefore, we will follow up on your feedback appropriately to ensure we are well-poised to serve you better in the future. We hope you are doing well, and we would welcome another chance to make a favorable impression. Thank you,Management

Dear Savannah, Thank you for choosing us for your visit. We are extremely sorry for the condition of your room you experienced when you arrived. We place great emphasis on maintaining fresh and clean accommodations; therefore, we regret this was not your experience. Please know that your comments are being shared with the appropriate teams to address the concerns and ensure that necessary improvements are made. Everything we do aims to provide our guests with an outstanding stay, and we would welcome another opportunity to show you our dedication. Thank you again, and we wish you all the best with your travels.Thank you,Management

Dear Jayson, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Thank you,Management

Dear Bill, on behalf of our entire team, we apologize for not living up to proper standards during your recent visit. Thank you for sharing your comments so we may improve going forward. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Thank you,Management

Dear Shanteah, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Thank you,Management

Dear Geormika, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Thank you,Management

Dear Its,Thank you for staying at Magnuson Hotel Jacksonville Downtown. We are happy to read you had an overall comfortable time while you were here. However, we are sorry for the issues you had with the coffee machine and phone. Please know that your comments are being shared with the appropriate teams to address the concerns and ensure that necessary improvements are made promptly. We appreciate you recommending us for an enjoyable trip and look forward to hosting you when your travels bring you back our way!Thank you,Management

Dear Zoilamis,We are delighted you enjoyed your stay at Magnuson Hotel Jacksonville Downtown. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Thank you,Management

Dear Tie,We appreciate your fantastic review of Magnuson Hotel Jacksonville Downtown. Our guests find us conveniently located near I-95 and the downtown area, and we are happy this helped to make your stay more delightful. We hope to see you again when your travels bring you back to our area.Thank you,Management

Dear Catherine, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Thank you,Management

Dear Brandon, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Thank you,Management

Dear Casheena, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Magnuson Hotel Jacksonville Downtown, and we look forward to welcoming you back soon.Thank you,Management

Dear Alan, It was our pleasure having you as a guest, and we want to thank you for mentioning our thoughtful front desk associates and their excellent hospitality. At Magnuson Hotel Jacksonville Downtown, we strive to deliver the best service in the area, and we appreciate you confirming it to fellow travelers. We look forward to your next visit with us.Thank you,Management

Dear Wylie, Thank you for taking the time to share your review. We appreciate you bringing these concerns to our attention. We are truly sorry to learn about your recent experience at our hotel, and we apologize for the situation you encountered during your time with us. Providing excellent service is a core principle; therefore, it's disappointing to hear that we fell short during your stay. Your feedback regarding one of our managers is not typical, and we will certainly look into this further, as our entire team is dedicated to upholding the highest standards of professionalism and attentiveness. Your input is valuable to us, and we are committed to making the necessary improvements to enhance our guest experience. We hope you might reconsider giving us another opportunity to provide you with the level of service that we are committed to delivering. Thank you,Management

Dear Armando, Thank you for choosing to stay at our hotel and for the review. Please accept our apologies for the cleanliness issues you encountered with the room assigned to you and that you left us earlier than anticipated. We have shared your comments with the appropriate team to ensure a much better guest experience you deserve. We appreciate your patience and hope to see you again to provide you with the flawless stay you deserve.Thank you,Management

Dear Lisa, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Thank you,Management

Dear Lisa, Thank you for taking the time to share your review. First and foremost, we apologize for the unfortunate incident of leaving your item in your room. We certainly understand the frustration and inconvenience this must have caused. Your feedback and patience in this matter are much appreciated. We appreciate you bringing this to our attention, and we thank you again for your time and consideration. We are also sorry for the maintenance and cleanliness issues you encountered during your visit. We will share your comments with relevant teams as we strive to enhance our guest experience going forward. We are grateful for your understanding and hope you will give us another chance to make a better impression. Thank you,Management

Dear Alan, Thank you for taking the time to share your review. We are sorry you were not entirely satisfied with the condition of our accommodations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. We also regret that our location did not meet your expectations and your disappointment with the price of your visit. On a positive note, we are glad to know you liked our comfortable beds. Thank you again for your feedback, and we hope you will give us another chance to host you again. Thank you,Management

Dear Nicole, Thank you for taking the time to review our hotel. We are truly sorry for the service issues you encountered at our front desk and for the multiple problems you outlined with your room. We will share your concerns with our team to make sure that no future guest has to go through the same. We also apologize for the isolated incident you mentioned and for the disturbance caused to you during the night. We take such concerns very seriously and appreciate you bringing this to our attention. We are grateful for your patience and hope you will give us another opportunity to show you the hospitality for which we are known.Thank you,Management

Dear Taisha, Thank you for sharing the nice rating about your experience at Magnuson Hotel Jacksonville Downtown. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Thank you,Management

Dear Edzelt, Thank you for selecting our hotel for your trip to our city. We are disappointed to know that the difficulties you endured led you to leave us earlier than anticipated. We sincerely apologize for the concerns you raised about the housekeeping and maintenance issues in your room not being addressed. Your patience is appreciated, and we will share your comments appropriately. We hope you will revisit us and allow us to redeem ourselves.Thank you,Management

Dear Lisa, We appreciate your wonderful comments about Magnuson Hotel Jacksonville Downtown. Our primary goal is to provide a comfortable and stress-free stay for our guests, and we are happy your accommodations made you feel right at home! We look forward to your next visit with us.Thank you,Management

Dear Matthew, Thank you for taking the time to share that your stay at Magnuson Hotel Jacksonville Downtown was perfect. It was our pleasure having you visit with us, and we look forward to accommodating you again.Thank you,Management

Dear Torie, We are delighted you enjoyed your stay with us as well as the proximity to EverBank Field! We hope you will make Magnuson Hotel Jacksonville Downtown your home away from home every time your travels bring you this way. Thank you,Management

Dear Valued Guest, Thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Thank you,Management

Dear Benjamin, We appreciate the feedback about your time with us. We are always looking for ways to improve, and we have taken note of your comments on our plans for developing the property. We apologize for not meeting your expectations and are grateful for your business. We hope to welcome you again in the future.Thank you,Management

Dear Amy, Thank you for staying at Magnuson Hotel Jacksonville Downtown and sharing your excellent review. We are pleased we exceeded your expectations, and we look forward to hosting you when your travels bring you back our way!Thank you,Management

Dear Tenika, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Thank you,Management

Dear Guest, Thank you for your review. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.Thank you,Management

Dear Yolanda, Thank you for staying at Magnuson Hotel Jacksonville Downtown and sharing your excellent review. We are pleased we exceeded your expectations, and we look forward to hosting you when your travels bring you back our way!Thank you,Management

Dear Rafael, Thank you for the perfect rating. We are glad you had a wonderful time at Magnuson Hotel Jacksonville Downtown. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Thank you,Management

Dear Guest, We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.Thank you,Management

Dear Ronald, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Thank you,Management

Dear Robin, We appreciate you choosing to stay with us and for sharing your review online. We take comments such as this seriously, so we thank you for providing the information. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to ensure they are doing everything to prevent any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Thank you once more, and we hope you will revisit us for a flawless experience.Thank you,Management

Dear Abrisha, Thank you for taking the time to share your review. We genuinely regret missing some opportunities to create the comfortable stay you and your family anticipated and deserved. We take precautions very seriously and will have our property engineer inspect the room immediately to investigate this further. We are also sorry for the disturbances from nearby guests. Our hotel reviews and addresses these situations very carefully. Safety and security are our first and foremost concerns. We are reviewing this with our leadership team and will take action to ensure such instances are not repeated. Furthermore, we make every effort to provide exceptional hospitality in all aspects; therefore, we genuinely regret that this was not your experience. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Thank you,Management

Dear Travis, Thank you for your review. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you again for your patience.Thank you,Management

Dear Yolanda, Thank you for choosing Magnuson Hotel Jacksonville Downtown and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Thank you,Management

Dear Yubrank, We appreciate you sharing this concern. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will convey this appropriately.Thank you,Management

Dear Thiana,Thank you for sharing your review. We sincerely apologize for the noise concerns you experienced from the neighboring room. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. We hope you will consider staying with us the next time your travels bring you to Jacksonville.Thank you,Management

Dear Yolanda,Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Magnuson Hotel Jacksonville Downtown, and we look forward to welcoming you again soon.Thank you,Management

Dear John, It was our pleasure having you as a guest, and we want to thank you for writing a review. At Magnuson Hotel Jacksonville Downtown, we strive to deliver the best service in the area, and we appreciate you confirming it to fellow travelers. Having said that, we have also made a note of your feedback regarding the cleanliness of your room. We value you as our guest and look forward to your next visit with us.Thank you,Management

Dear Henry,Thank you for being our guest and for your feedback! We sincerely apologize for the mistakes made when servicing your room. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us in the future, as we would welcome another opportunity to make your stay exceptional.Thank you,Management

Dear Danielle, Thank you for the review and for being our guest. We were disappointed to read of the difficulties you experienced, and we want to extend our apologies for the behavior of our associates and their unfriendly service. This is not normal for us, and we will share your comments with the appropriate individuals and take appropriate action. Thank you again, and we do hope you will return to give us a second chance.Thank you,Management

Dear Michael, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Thank you,Management

Dear Julianna,We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the mistakes made when servicing your room. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this does not happen again. We also regret disappointment with our breakfast; we will address this with our culinary. We hope this unfortunate situation will not prevent you from staying with us in the future, as we would welcome another opportunity to make your stay exceptional.Thank you,Management

Dear Cedric,We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Magnuson Hotel Jacksonville Downtown, I invite you to come back and stay with us again whenever you are in the area!Thank you,Management

Dear Guest,Thank you for your review. We value your rating. However, what you described regarding the cleanliness and service is not typical of our standards, and we apologize for these oversights. We will work hard to prevent such mistakes going forward. We are committed to providing outstanding hospitality, and we hope you will give us another chance to prove that to you.Thank you,Management

Dear Eric, We appreciate you sharing these concerns, and we apologize for any difficulties you endured. We take such matters very seriously, and hence we will share your feedback appropriately.Thank you,Management

Dear Danielle, We appreciate your wonderful comments about Magnuson Hotel Jacksonville Downtown. Our primary goal is to provide a comfortable and stress-free stay for our guests, and we are happy your accommodations made you feel right at home! We look forward to your next visit with us.Thank you,Management

Dear Sheila, Thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests.Thank you,Management