Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
4.0 Service & staff
3.1 Room comfort
3.1 Hotel condition
They paid and stayed.
by Ramin. from San Diego, CA, USA
This place is very old..Posted Apr 27, 2013
Pros: Staff and security
Cons: Shower and beds
Location: It's located right there by the beach.
The hotel is very old and water pressure was very low and there was no hot water... I would look for another hotel if you are willing to stay in jaco.. Staff are great and friendly and security is very good but that's about it.
by Jane from Toronto, ON, Canada
DisappointedPosted Feb 23, 2013
Cons: many deficiencies
On our arrival we were shown 2 identical rooms except for location. The one we chose had sveral deficiencies i.e. no fridge, no glasses, king bed instead of 2 doubles, only 2 pillows, no blanket, no coffee maker, no hair dryer and no ceiling fan. Upn our request fridge, glasses, pillows and blanket were provided but for the price we paid we shouldn't have needed to ask. The lighting was so dull we had to ask for extra lamps in order to read. The bathroom was tiny with shoddy fixtures and questionable cleanliness. Although the hotel appeared to be almost empty we were denied an upgrade! On the weekend, the hotel was overrun with daytrippers which impacted on our enjoyment of the pool area.
by Jean from Tampa
Hotel is for children because of the poolsPosted Jan 28, 2013
Location: Across from the beach
Stayed 5 nights , only I day received a complete set of towels. Room was old , hotel is old , needs maintenance . Unable to make local calls from the room , needed to use cell phone at reception. Reception did a poor job of getting messages to us. Reception was unable to book a taxi for us. Good location across from the beach . Breakfast was boring , same limited breakfast every morning.
for Familiesby Olev from Helsinki, Finland
Beach hotel with serious problems with parkingPosted Jan 11, 2013
Pros: The pool and location
Cons: The condition of the room
Location: The location was excellent
The hotel was right on the beach a few blocks from the main tsreet with all the restaurants and bars. The condittion of the hotel room was just Ok nothing fancy and needed reparation. It had a nice pool with a bar. Breakfast was good. Parking was provided, but they had really serious problems with parking their clients cars. The service was friendly. For the location we can recommend it.
for Everyoneby A verified traveler
Balcon del MarPosted May 9, 2012
Location: Great location. Right off the beach.
Excellent location and staff are verry friendly and helpful.But WiFi coverage was very poor and I had to stay close to the window. I had the apartment on the 5th floor which was pretty and the view was awesome but water preassure run very low. Other than that I did enjoy my staying.
for Otherby A verified traveler from Staten Island
Balcon DeL Mar Haco, Costa RicaPosted Feb 21, 2011
The hotel is excellent. Amenities were excellent for the 5 day trip I had.
by A verified traveler from Jacksonville Beach
Smells of Mold, No ClosetsPosted Dec 3, 2009 on Hotels.com
Want to know why there are no pictures of the hotel rooms? Because the rooms are pretty lousy. First, the smell of mold is overwhelming. Second, there's no closet and only one 2 drawer chest that's so dilapidated that Good Will wouldn't even accept it. Next, there's only one functioning electrical outlet in the room and it's not in the bathroom. Lastly, the hotel is located in a seedy area that's not very safe at night (despite being right next to the police station!)
Recommendedby A verified traveler from Jacksonville
Very Ver NicePosted Mar 30, 2009 on Hotels.com
If you go to Jaco, Costa Rica you MUST stay at this hotel. Everything is right there and the view is beauiful. I will be back!
Recommendedby A verified traveler from Long Island, NY
Pleasant SurprisePosted Feb 4, 2009
This hotel was a pleasant surprise...the property is perfectly maintained, including the crystal clear pool...the included breakfast was delicious, although repetitious. The star is the restaurant...the food and service were excellant. My only criticizms are that there is no elevator and that the hot water was sporatic