Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
68% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom San José, Costa Rica

Outdated room with hard beds and no hot water

Posted Jan 25, 2015
Pros: Nothing except the location is fairly close to the main strip of Jacó (less than a quarter mile)
Cons: Revamp the equipment (AC, TV, water heater..) and the mattresses, pillows and bedding.
It started with terrible customer service. The 2 people at the reception were very emphatic that if you lost something in the room or if we were causing any damage would be charged ... What kind of guests do they usually get? Like the TV, the air conditioner was very big and old - reckon from the 1980s. It was noisy and I woke up with a headache so had to chose between cold and noise or heat and silence. The extremely hard mattress and pillows with cheap old sheets and broken pillow covers. There was no hot water. Too expensive for what was delivered .. I feel cheated. Never staying there.
1 out of 5
by Rachelfrom Chicago

Worst Hotel I've Ever Stayed At

Posted Sep 26, 2014 on Hotels.com
This was the worst hotel experience of my life. Do not stay here. The painters splattered paint all over our rental car and the shower water had electricity running through it. The handle broke off of the door and we were told we had to pay for it or else leave the hotel. We were also told that if we didn't leave immediately, the police would be called to arrest us.
1 out of 5
for Getaway With Friends
by A verified traveler

Posted Jul 21, 2014 on Hotels.com
The place was very outdated. Pleasant workers.
4 out of 5
for Getaway With Friends
by Danielfrom Costa Rica

Posted Jul 15, 2014 on Hotels.com
The room was clean, the pool was very nice and Raul, the owner, as well of the crew are excellent people and also very helpful
2 out of 5
for Getaway With Friends
by Christalfrom California

Cold water!!

Posted May 18, 2014 on Hotels.com
Construction next door. No hot water. Hard beds Rooms very out dated I didn't want to walk around in my room without shoes on. Refrigerator didn't work.
2 out of 5
by juanfrom Costa Rica

2 expensive for what I received

Posted May 12, 2014
Pros: Nothing
Cons: Everything, Rate, include breakfast at least, 500 mtrs from the ocean, noisy hotel, small refrigerator
Expecting more for my money, they should reduce the rate in this hotel $35 to $45 is fair rate, when you pay $70 or more, you are expecting to receive a better room, better installations.
4 out of 5
for Families
by krishnafrom limon

buena ubicacion

Posted Apr 22, 2014 on Hotels.com
no fue difícil ubicar el hotel, dan buena atención en la recepción, aunq necesitan cambiar los aires acondicionados porq estos casi no funciona, el servicio de limpieza estuvo bien, el área de piscina siempre estaba limpio, volveria al hotel..
2 out of 5
by A verified traveler

Just not don't stay there...

Posted Feb 26, 2014
I'd rather sleep on the beach than in this place...
3 out of 5
for Business Travelers
by Kurt Daugaardfrom Kolding

God til et par dage

Posted Feb 17, 2014 on Hotels.com
Mangler udenoms plads
3 out of 5
by kurt Daugaard Andersenfrom Kolding

Godt hotel til et par overnatninger

Posted Feb 16, 2014 on Hotels.com
Der mangler fasiliteter, stole og bord, til ophold uden for værelset