Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
72% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a great experience!!!!

Posted Nov 4, 2014
Pros: Friendly and helpful staff, food and mattress !!
Location: Location is great , right on the beach and jus one block from main street
Right on the beach, room clean and comfortable bed. The restaurant offers great food. Great music at the Bar. Staff is friendly and helpful. I will stay here again for sure.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom w

Lighten up

Posted Jul 29, 2014
We loved this place. The staff was fantastic , food was delicious and the rooms were just fine. The people make the difference and the staff here was first rate. This is not a family hotel and that is stated up front by the owners. I will rev commend Copa and we will return.
3 out of 5
Recommended
for Other
by A verified traveler

Posted Jul 1, 2014
If you are laid back this is for you The town is nice and every thing is close by. It is not for every one how is on the go.
Comment from Hotel Management
Jul 5, 2014 by Copacabana, Hotel Management
Thanks for your comments!
2 out of 5
Recommended
by ivanfrom los angeles

this is not a 3 star hotel

Posted Jun 4, 2014 on Hotels.com
this is not a 3 star hotel. Rooms are dated, not very clean and very small.The restaurant is terrible.The hotel is very old and not well maintained.This hotel should have no more than 2 stars. the location is good.
Comment from Hotel Management
Sep 6, 2014 by Copacabana, Hotel Management
Thanks for your comments , We are sorry you didn't have the chance to see all the room types, we have many different types of rooms, we just finished 6 new rooms ocean front, glass open shower, king bed and Jacuzzi on the balcony, is true that we have smaller rooms for those once that don't want to spend and extra dollar on their vacation but are clean. Our Restaurant is voted by our guest as the best food in town we are sorry you didn't like it.
4 out of 5
Recommended
for Everyone
by Jeff and Nikkifrom Upstate New York

Pura Vida! *~*

Posted May 26, 2014
Pros: staff, location, cleanliness.
Cons: The hotel needs a construction uplift- it also needs to be promoted more- more advertising-as it is the prime location for takeovers
Location: BEACH IS PERFECT LOCATION Surf w/Andreas right there outside of the hotel, Vista Los Suenos Zip Line, Waterfall tours! Eat : Isaga, Rustico,Taco Ba
We came to this hotel KNOWING there wasn't going to be much traffic and that the hotel was a little bit outdated. So if you come here with that expectation- then you won't be disappointed. I will say, we were BLOWN away by the staff. They treated us like family- and it was very sad to say goodbye! Tania was a great help on where to do our excursions, where to eat and where to go out at night.Raquel... I can't say enough about you. You are truly a beautiful light in this world- and made our stay just that much MORE phenomenal. As for the hotel...It's a bit outdated, but the rooms are clean and the staff is friendly. There are two beautiful clean pools- We spent most of our time at the naked pool- and felt like we had our own private pool at times which was lovely. The BEST thing about this place ( other than the staff) is the prime location. Just enough out of the town center- so you can walk to and enjoy downtown Jaco but enough out of the town center so you can chill and relax- The hotel is literally RIGHT on the beach. And I found the beach to be beautiful and exquisite. A bit rocky, but overall gorgeous. had a great time surfing as well. Anyway... we will definitely recommend this hotel to our friends- we enjoyed our stay in Jaco and we know it wouldn't have been the same without the staff at this hotel. We felt safe and most of all catered too! :) Thanks again for everything! Pura Vida!
Comment from Hotel Management
Jul 5, 2014 by Copacabana, Hotel Management
Thanks for taking a minute to right a review and for your nice comments, hope to see you soon in a near future!!!
2 out of 5
by A verified traveler

There Are Better Places For The Price

Posted May 21, 2014
Pros: Pros: No kids, adult only. Staff and house keeping were great. Food was good. Best part about the hotel, is I meet a lot of new friends that were
Cons: Cons: Very loud and you can also hear everyone else in the rooms near you. At times, I had no water pressure, the beaches are not very nice, They cha
Location: Location was fine, close to everything.
My next in time in Jaco, I will stay at a better resort. May Cocal were all the action is. I did not enjoy my stay to much here.
1 out of 5
by A verified traveler

I have to be honest .

Posted May 3, 2014
Jaco beach is a location to relax and to a nice time . The copabanna location is not the picture comfortable location . The toilet was not working and the safe was not bolted down . It's a ghost hotel . I don't like saying negative comment , but I checked out early and stayed at hotel cocal 300 yards away
3 out of 5
by singlefrom London Uk

Fairly middle of the road

Posted May 2, 2014
This hotel is fairly midfle of the road. The rooms are fine but nothing to write home about. The pools are nice and fairly private but music blares all day which personally I dudnt like. The staff are nice and helpful but although the hotel is right on the beach its an average dark beach. Jaco is very touristy and their are limited restaurants so if your lookung for a paradise destination I suggest you go elsewhere
5 out of 5
Recommended
for Personal Event
by Rob Lesherfrom USA

Service

Posted Mar 16, 2014 on Hotels.com
All staff were very friendly .. service was excellent always .. The best service I have ever had and friendly attentiveness to my needs all the time!
Comment from Hotel Management
Sep 6, 2014 by Copacabana, Hotel Management
Thanks very much for your nice comments, Hope to see you back!
5 out of 5
Recommended
for Everyone
by Orrisfrom STX

Junglejam Costa Rica !!

Posted Jan 29, 2014
Katia and Staff were great. Adult Hotel with no kids at pool. Clothing optional meant just that optional with no pressure. Will probably book again next year. Great time !