Ratings based on 31 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Very NicePosted Mar 13, 2013 on Hotels.com
I stayed in the VIP suite. Much nicer than expected. Try the smoothies at the restaurant on the second floor, one of the best I've ever had. The staff couldn't be nicer. You'll be glad you chose this hotel.
for Getaway With Friendsby Mai
Fine if you want to be away from the downtown areaPosted Aug 19, 2012 on Hotels.com
Disappointed. Left a day early and just ate the cost because we were uncomfortable. It's fine if all you want to do is surf but the main downtown area is quite a walk away and the beach itself is very muddy. There was a cockroach in the first room they gave us and the bed was very uncomfortable. The staff was very nice however.
for Everyoneby Jason and Linds from Pittsburgh, PA, USA
Horrible ServicePosted Jun 13, 2012
We were pretty disappointed with Hotel Nine. The hotel itself was a bit run down and not well maintained, however it was really the staff that left us with a bad experience. There were two employees working throughout our stay there and whenever we interacted with them, they seemed bothered by us. To compound their lack of service, on the first day we were there, they were smoking marijuana a few chairs down from us on the second floor restaurant balcony. On the second day, they were sunbathing on the beach and we had to find them out there to get the service we required. We would not recommend this hotel until the owner hires new staff and renovates the hotel.
Recommendedby A verified traveler
Hotel 9 a great place on the beachPosted Apr 3, 2012 on Hotels.com
This is a great place to stay and the resturant is also very good. Talk with the owner he looks as though he really like owning a hotel in Costa Rica. The addition of free surfboards was awsome.
Recommendedby A verified traveler from Houston, Tx
Just what we were looking forPosted Apr 1, 2012 on Hotels.com
This hotel is perfectly situated "On the beach". We were extremely happy with the amenities and the rooms were pleasantly decorated. The hotel has an ample restaurant on-site, and staff were extremely friendly. My only problem was with the air conditioning in the first room. Second day they moved me to another room, and the air conditioning didn't work in that room either. On the third night, I moved into my friends room where I was able to sleep. Without A/C, you really can't sleep, but the ceiling fan helped a bit. I got about 4 hours of sleep the first two nights. I only wished they would have credited me for the inconvenience. Otherwise, a very enjoyable stay overall. Jenny and Patritcia were helpful and accommodating through out our stay.
Recommendedby A verified traveler from Dallas, Texas
Hotel Nine AwesomePosted Mar 30, 2012 on Hotels.com
My girlfriend and I just got back from Costa Rica. We stayed at Hotel Nine from the 21st of March until the 26th. I just want to say what a great time we had in Jaco and at the Hotel. Rooms were great, comfortable bed, big showers, cold air conditioning, awesome pool and hot tub, great waterfall, super food, bing your fresh caught fish, wow awesome tacos, right on the beach, sunsets on the patio. I just can't say enough about the quality of service from the staff and the owner who gave me a jump start when my rental car battery was dead. In my opinon Hotel Nine is best hotel in Jaco. My 50th birthday next year will be at Hotel Nine! Mark from Dallas.
for Everyoneby A verified traveler
Jaco Nine ProblemsPosted Feb 4, 2012
Pros: Nice open air restaurant overlooking the ocean which was directly in front of the hotel.
Cons: Chemcial smell in the rooms.
Location: Right on the beach and they offer free surfboards.
We had a reservation for 6 nights. On our arrival we found there was a very strong chemical smell in the room shown to us. We were shown a 2nd room which was not any better. It appeared that the rooms were cleaned and then closed up with no A/C running so the strong cleaning product fumes just stayed in the room. We stayed one night thinking that the A/C would reduce the problem but that was not a good idea. The next morning the hotel offered us yet another room (premium upgrade) for part of the remainder of our stay. After I got in touch with Expedia the hotel decided that maybe they could keep us in the upgraded room but by that time we seemed to be getting different stories from management so we left and went elsewhere. Expedia resolved the resulting conflict with amazing results. I will always book with Expedia from now on-this is the first time I had to get them to assist with a problem and they were just great.
for Everyoneby A verified traveler from Seattle, WA, USA
Just okPosted Jan 31, 2012
The internet wasn't working for most of my 1 week stay, the place looks more run down than the photos depict, and there was a bug in one of my clean towels when I unfolded it. On the upside, it felt safe, AC worked all of the time, it was on a nicer part of Jaco beach, and the hotel arranged airport transfers without any major hassles.
Recommendedby A verified traveler from San Jose, CA
Great for beginner sufersPosted Jan 10, 2012 on Hotels.com
The hotel location was EXCELLENT for surfing lessons. You walk out maybe 25 yds and you are on the beach. The surfing lessons cabana is immediately outside the hotel on the beach. You don't have to take anything with you to the beach since your hotel room is so close. The food in Costa Rica is nothing to write home about, but the restaurant on the second floor had the best tasting Costa Rican food as well as other types of food that i've had on my 10 day Costa Rica vacation. I highly recommend this hotel and I would consider staying here again.
Recommendedby A verified traveler from Boston
Doctor in ParadisePosted Jan 2, 2012 on Hotels.com
My husband and I really enjoyed Hotel 9. It was exactly what we were looking for. The room was clean and the air-conditioning was great. We had a refrigerator and microwave . Restaurant prices were reasonable There are only 10 rooms so the environment is intimate. We were on the beach with free surfboards. They washed our clothes prior to leaving so we did not have to travel with dirty laundry. The staff was like family. Dennis, Patricia, Daniella, Jessica and Olga were amazing. I left my iPod and we had to drive back on the day we left and they had already locked in in a safe for us. We will definitely go back!