Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom D.C.

Nice hotel close to the beach.

Posted Apr 18, 2015
Pros: Its close to the beach.
Cons: Nothing
Location: Close to the beach, close to the main street in Jaco.
Good staff, good restaurant, an overall good experience.
2 out of 5
by A verified travelerfrom California

Cockroaches!!

Posted Apr 4, 2015
Pros: Location Food/ Free Breakfast Pool A/C
Cons: Towels in the bathrooms Cleanliness of hotel rooms Room Amenities (no iron, in room safe but with no key..) Electricity
Location: Beach Bars Dinning Shopping Tour Booking Car rentals OTHER HOTELS/ HOSTELS
I guess you get what you pay for. I had booked this hotel because I read the comments before me and they all said the staff was friendly, the food was great, and the location was great. Well 2 out of 3 I guess. The front desk was not friendly at all. The food was great but REALLY expensive. You can get great tasting food just down the street at Rustico's. $7.00 and you get a huge plate of deliciousness and a drink. But the location really was great. You are right up the street from the beach and surrounded by tons of shops and restaurants and bars. And the COCKROACHES!!! Our very first night there we came back to our room to find the biggest cockroach I've ever seen on the wall. The front desk closes at 10pm so there was no one we could call to kill it or get another room. So we had to kill it. It kept us up all night thinking more were around and we just felt gross. The next morning I went to the front desk to tell them about it and the man looked stunned but did nothing about it. I told him that I paid in advanced through Expedia so I had to stay but that I would like free transport to the airport. He brushed me off and said ok. But at check out he said that could not be done and I had to pay $100.00. I was stunned by the lack of hospitality and the treatment I got from the front desk staff (everyone else was nice).
3 out of 5
Recommended
for Everyone
by A verified traveler

Basic, clean and close to beach

Posted Apr 1, 2015
Pros: Proximity to beach and shopping is excellent, no car required.
Cons: Mattress. Turn down/off music by 11pm
Location: Beach. Shopping for souvenirs, groceries. Tons of restaurants nearby.
Decent place to stay for a night or two. Short walk to the beach and shopping. Staff are welcoming. Pool is small but clean. Rooms are clean, linens are in good shape. Mattress is lumpy and springs are uncomfortable unfortunately. Music from the bar plays until 1am or so, beware.
3 out of 5
by A verified traveler

First off, avoid Jacó like the plague!

Posted Mar 29, 2015
Pros: Air-conditioning
Cons: Paint, tile, new beds, new staff
Hotel is dirty overall and just looks tired. Staff is tired and not interested. Who can blame them as Jacó is basically an overrun slum, filled with backpacking partyers. Trash is everywhere, it's noisy, and this is not Costa Rica. Rooms need updating and are dirty with mild growing in the showers.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus, OH

Great budget hotel

Posted Mar 27, 2015
When we arrived to Hote Poseidon, we expected it to be less than thrilling. Home room entry, we were surprised at how clean it was for the price you pay. (We had just left a hotel with similar price that was small and dirty). Overall, it's a great budget hotel that we were comfortable staying in and if we ever travel back to Jacó, we will make it a point to stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

GREAT RESTAUARNT!!!!

Posted Mar 20, 2015
Pros: THE RESTAURANT
Cons: everything else unfortunately I really old. nothing in rooms old smelly fridge tat didn't work etc just disappointing should not pay much for the hote
AMAZING RESTAURANT ATE THERE AS MUCH AS WE COULD ! TUNA STEAK, SOUP FISH AND CHIPS, NACHOS, ALL DELICIOUS. staff was al vry nice
4 out of 5
Recommended
for Families
by A verified traveler

Cozy, small hotel, at a good location.

Posted Feb 5, 2015
Pros: Best part is that it is close to the beach and off the main street, yet close enough for a nice evening stroll to the shops.
Cons: Lights in the room!!!
Very friendly staff, great services. The food was excellent. The lights in the room are quite dim unfortunately. The swimming pool is quite small but perfect for young children.
2 out of 5
by A verified travelerfrom U.S.A.

No Refunds at The Hotel Posiden

Posted Jan 27, 2015
Pros: Close proximity to the beach & street venders/stores. The restaurant & it's staff was great.
Cons: Better communication between Expedia and hotel mgmt would provide better experience for the traveler, and save money. Expedia could do a better job.
Location: (Swimming) the beach is 1/2 block away, (Shopping), the street venders and shops are 1/2 block away, and most of the nicer bars are close.
Scheduled a 7 night stay starting on a Saturday. 2 weeks prior to arrival, I rescheduled the arrival date with Expedia for 2 days later (Monday check-in). The hotel did not receive the rescheduled arrival from Expedia, & hotel mgmt called it a "no show", which cost me over $200.00. We had a change in our itinerary, which caused a early check-out. I provided a 49 hr advanced notice of the early check-out to front desk, as well as the owner. The owner said to me "I don't want to lose any money", and would not honor the advanced checkout date and then charged my credit card. I requested a refund of the 4 unstayed nights charges, which was denied. Owner did offer a $200.00 credit in the hotel restaurant as compensation for the $400.00 charged for the un-stayed nights. A 3 nights stay at this hotel cost me over $700.00, with only a $200.00 compensation in the restaurant (a $200.00 loss to me). The first night was terrible. One bed was like sleeping in a hammock (big sag in the middle), the other bed was rock hard. We requested a different room, and the request was honored. The second room was much better. But must say "I would not recommend this hotel". Pets allowed & I watched a dog urinate in the pool, some bad beds, no refunds, etc. However, the hotel/restaurant staff was outstanding, and the restaurant food was delicious. I am accustomed to a little better quality hotel & better understanding from mgmt. Sorry to say, "I cannot recommend this hotel".
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

This hotel is in the best location in Jaco.

Posted Jan 13, 2015
The staff was very helpful and accommodating. They were multilingual and far exceeded my expectations for professionalism.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mi

Perfect!

Posted Jan 9, 2015
I researched heavily before I went to Jaco. What this hotel lacks in polish it makes up for in convenience and most of all service. The owner Tim and his wife and crew do an outstanding job of making your stay top notch. For me the world class resteraunt beautiful courtyard pool , sports bar and excellent location made my trip epic! An avid traveler and connoisseur of all things good I highly recommend. Tanine, Donal , Carlos and everybody else became fast friends. 1/ 2 block off main drag and block from the ocean! Phenomenal. Price is right. Already rebooked! See you there!