Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom heredia

Overbooking situationc

Posted Jan 9, 2015
They charged us in the internet booking but when we arrived they told us the hotel was full. They didnt offer any help nor show any sympathy for the confusion.
1 out of 5
by A verified travelerfrom Colorado

Go Somewhere else

Posted Oct 29, 2014
Pros: I did not get to stay there, they cancelled mt reservation
Cons: The front desk staff could learn some manners, very short, terse, and unfriendly!
The Hotel La Palmera cancelled my reservation that Expedia had confirmed for me!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, WA

Jaco @ the La Palmera

Posted Oct 27, 2014
Pros: pool, breakfast, hotel staff
Cons: Wifi, new furniture, beds
Location: south end of town 15/20 minutes walk to beach or downtown Jaco
Hotel is located at the end of town (south) with a 15 minute walk to the beach or 20minutes to central Jaco. The hotel is older and caters mostly to Tico's coming in from the weekends from San Jose. The rooms are a bit run down but OK, air-con works BUT wifi is spotty at best and ONLY in 2 of the front rooms. Pool is well kept and the staff are very nice and helpful. The breakfast is pretty good. As with all hotels in Jaco it is overpriced, as is Jaco in general. Costa Rica has gone quite aways downhill from 10 years ago...
4 out of 5
Recommended
by A verified traveler

It was alright

Posted Sep 29, 2014 on Hotels.com
The pictures for this hotel do not accurately portray what it is really like. The rooms are not very nice. They are very shabby. If you want to be in the center of things in Jaco, I do not recommend this hotel. It is on the outskirts of the small town. We had a rental car so it wasn't a big deal, but I wouldn't walk that far after dark around there. The pool and the flora and fauna of the hotel were great, and it was nice how the rooms were like little cabins. However, the inside of the rooms just fell flat. Not to mention we had no hot water! The staff were all very nice, they didn't speak very good English though.
5 out of 5
Recommended
by Nealfrom Texas

Economical , cleand well taken care of property

Posted Aug 23, 2014 on Hotels.com
Well taken care of would stay there again friendly staff
5 out of 5
Recommended
for Everyone
by cheffrom v

Costa Rica

Posted May 17, 2014
beautiful country, wonderful adventures. I highly recommend the experience.
5 out of 5
Recommended
for Everyone
by D avefrom hawaii

Great spot

Posted Apr 24, 2014
Totally relaxing and authentic. Will definitely stay again for more time
4 out of 5
Recommended
for Everyone
by A verified traveler

Very peaceful and Relaxing. Far from the central

Posted Apr 3, 2014
Pros: Unlike other hotels that have fake flowers, this hotel provide with real trees and flowers that helped me relax.
Cons: 1) Fix the WIFI connections 2) accommodate guest with discounted vehicles 3) different menu items for breakfast
Location: the beach is about 1 mile from the hotel - in the center of Jaco, there are many tour guides ready to sell you a deal.
Pro: Very nice Hotel, peaceful, clean, and quiet. I stayed there for 6 days (traveling alone). Rooms where clean and decent. Staff kept the hotel clean, garden and bushes are highly maintained. - tours are available for a discounted price in the lobby. - pool is cleaned everyday, and is a nice place to hang and have drinks. This hotel is great for family with kids, or couples on vacation. Cons: - Hotel promised WIFI in all location, but only working WIFI was in the lobby. - About 1.5 miles away from the Center of Jaco, consider renting a vehicle or paying $2 for a cab. - Breakfast were the same items everyday: rice, eggs, toast, and fruits. - No safes in the room (even though nothing was taken from me, i still wanted to have my things saved). - Outside friends and/or escorts where not allowed into the rooms. Just hang in the lobby or by the pool.
4 out of 5
Recommended
for Everyone
by Laurafrom Madison, WI

Beautiful pool and very comfortable, clean room

Posted Mar 23, 2014
I loved this hotel. It was clean, safe, comfortable, quiet, and the staff was wonderful. Some of the staff speak only a little English. But this is not a problem. I speak just a little Spanish. They were very patient, & I had no trouble communicating and getting what I needed. Breakfast was delicious as well. The pool is bigger than most other hotel pools in the area and so beautifully landscaped. I only spent 4 of my 7 days here, and I regretted leaving. I had friends staying at 2 other hotels at the north and east ends of Jaco. We all agreed that La Palmera was the best in price and quality. It is great for families, couples, and friendly travelers.
3 out of 5
Recommended
for Everyone
by A verified traveler

OK hotel

Posted Mar 18, 2014
Nice front desk people but do not speak English. Hotel has some lighting and bug issues.