Ratings based on 120 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Familiesby Jose Adonayfrom San Jose
UN FRAUDE.. Cuidado...Posted Jan 9, 2015 on Hotels.com
Muy Malo... La reservación que hice por hoteles .com No me la aceptaron en el Hotel. Al llegar me dijeron que el hotel estaba lleno desde asía dos meses. Ahora no me quieren devolver el dinero que me rebajaron en hoteles.com MUCHO CUIDADO AL RESERVAR
by A verified travelerfrom heredia
Overbooking situationcPosted Jan 9, 2015
They charged us in the internet booking but when we arrived they told us the hotel was full. They didnt offer any help nor show any sympathy for the confusion.
for Familiesby A verified traveler
Posted Jan 7, 2015 on Hotels.com
for Couplesby A verified traveler
parqueo = caosPosted Dec 5, 2014 on Hotels.com
Las instalaciones estan muy bien sin embargo el parqueo es un caos, hay que esperar que saquen todos los vehiculos para uno poder lograrlo. MUy pequeño para tantas habitaciones.
for Couplesby Ludwingfrom Tres Ríos
De regular a bueno...Posted Nov 18, 2014 on Hotels.com
Habbitación muy limpia y ordenada, pequeña, pero cómoda, para 2 personas. Servicio regular, pero no malo. Muy bonito el área de piscina, en realidad es como el único lugar en común, no hay mucho para hacer. la ubicación, ni bien ni mal, un poquito lejos del centro, lo mejor es transportarse en vehículo.
for Personal Eventby A verified traveler
Not a bad place for the price.Posted Nov 17, 2014 on Hotels.com
The room was okay for the price. The fact that there were no towels or wash-cloths available bothered me. I asked for some towels upon arriving at the hotel and inspecting my room. They told me that it was being washed and that I would get it shortly thereafter. I stepped out and returned around or approimately five (5) hours later only to find out that I still had no towels. The room left very little to be desired but for the price, I can't complain. The TV was only cable and very bad cable at that.
by A verified travelerfrom Colorado
Go Somewhere elsePosted Oct 29, 2014
Pros: I did not get to stay there, they cancelled mt reservation
Cons: The front desk staff could learn some manners, very short, terse, and unfriendly!
The Hotel La Palmera cancelled my reservation that Expedia had confirmed for me!
for Everyoneby A verified travelerfrom Vancouver, WA
Jaco @ the La PalmeraPosted Oct 27, 2014
Pros: pool, breakfast, hotel staff
Cons: Wifi, new furniture, beds
Location: south end of town 15/20 minutes walk to beach or downtown Jaco
Hotel is located at the end of town (south) with a 15 minute walk to the beach or 20minutes to central Jaco. The hotel is older and caters mostly to Tico's coming in from the weekends from San Jose. The rooms are a bit run down but OK, air-con works BUT wifi is spotty at best and ONLY in 2 of the front rooms. Pool is well kept and the staff are very nice and helpful. The breakfast is pretty good. As with all hotels in Jaco it is overpriced, as is Jaco in general. Costa Rica has gone quite aways downhill from 10 years ago...
Recommendedby Juanfrom Montreal, Canada
Servicio de primera por el precioPosted Oct 18, 2014 on Hotels.com
Muy bueno el lugar un excelente servicio de Jose, siempre attento a nuestras inquiétudes, lo recomendamos a todos.
Recommendedby A verified traveler
It was alrightPosted Sep 29, 2014 on Hotels.com
The pictures for this hotel do not accurately portray what it is really like. The rooms are not very nice. They are very shabby. If you want to be in the center of things in Jaco, I do not recommend this hotel. It is on the outskirts of the small town. We had a rental car so it wasn't a big deal, but I wouldn't walk that far after dark around there. The pool and the flora and fauna of the hotel were great, and it was nice how the rooms were like little cabins. However, the inside of the rooms just fell flat. Not to mention we had no hot water! The staff were all very nice, they didn't speak very good English though.