Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Costa Rica

Good service and accomodations

Posted Sep 16, 2014
Pros: beach Access, inner pool, and food
Cons: rooms are clean but pretty old
Location: Very well located and at the same tiem secluded
I´d been coming to this hotel for the last 20 years when my kids traveled with us. We had a lot of fun because the place is secure, roomy and clean. So I was curious about the new owners and how the turned the place around. Actually they keep the same structure and features. Good service, food and acommodations. My wife and I specially enjoy the inner pool along the restaurant. Great place to relax and close to walk through the beach
3 out of 5
Recommended
for Everyone
by A verified traveler

very nice loction

Posted Sep 16, 2014
Pros: location, facilities, nice staff
Cons: some minor maintenance need at the pool and the rooms and to keep the promise of a smoke free hotel
Location: very convenient location
the hotel has a very nice location, near everything, the restaurant food is very good, except for some dishes that were over cooked or too large. what i didn't like was that it was supposed to be a smoke free hotel but one guy (i think one of the owners) was smoking near the pool, were i was with my 7-years-old kid. and another guy was smoking a cuban cigar near the restaurant as well
5 out of 5
Recommended
for Everyone
by A verified traveler from Farmington, New Mexico

Great place to stay

Posted Aug 1, 2014
Pros: Proximity to the beach
Location: on the beach
This hotel was right on the beach. The rooms were clean. The staff was very friendly. We were able to go to the town of Jaco easily from the resort. It is a great place to stay for any type of group.
3 out of 5
Recommended
for Families
by A verified traveler

Needs some pillows

Posted Jul 28, 2014
Pros: Nice pool, close to the beach.
Cons: Add some pillows with depth. It would be nice if the waiters came by after the meal was served.
Over all the hotel is ok. The pillows are thin(like tissue paper, so bring your own. Restaurant service slow to non existent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Weschester, NY

Great stay, for the most part

Posted Jul 21, 2014
Pros: Great location Nice staff. Right by the beach Breakfast offered(well most days) Parking Pools Bars Casino And tours offered onsight
Cons: Fix the phones in the room Get new TV And get an ICE machine, and even charge a $1 a bag if needed.
Location: Great location, near the beach and not to close to town. Tons of tours and things to do, but you need to drive to get there.
We got the best room in the place, closest to the beach, the bar, restaurant, and pool. The phone did not work, EVER, even after we asked no less then 6 different hotel employees and the OWNER, which was disappointing. The staff was really great. We saw no bugs or cockroaches at anytime. The room was nice, TV outdated, nice that there was breakfast every morning(except out last, and we never found out why). Casino was a little lame and no one really ever went in. We probably would not go back to Costa Rica again, but it was definitely not because of the hotel stay, as this was one of the best parts. Just needed a little bit of updating and FIX THE PHONES PLEASE.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stayed to see the world cup games.

Posted Jul 18, 2014
The pool bar was the perfect place to watch the games and enjoy some drinks. Everything you need is inside the hotel grounds.
4 out of 5
by A verified traveler from Costa Rica

Not a smoking free enviroment

Posted Jul 10, 2014
there is very little shade. Rooms are good. Staff is great
1 out of 5
by Anna Lisa from Arizona

Don't Stay Here!

Posted Apr 30, 2014
Pros: Breakfast and bar staff was very accommodating.
Cons: Everything.
Location: There is a beach in front of the onsite restaurant.
Booked this hotel through Expedia, had spent about the same amount per night an an all-inclusive near Coco and had a much better experience there for the money. When we arrived, the hotel did not have us registered. We had confirmation from Expedia and had paid in advance. The desk clerk was very accommodating but wanted to put us in a poolside room when I had booked an ocean side. room. After much conversation, he did put us in an ocean side room that did not have a view of the ocean, but did have a view of the pool and the bar. It did have a patio that had a concrete fence that was 10 feet high, so you could sit on the back patio, but all you see is brick wall. The bathroom had only a shower with plumbing that backed up immediately and overflowed into the room. This is not someplace that I will stay again for the $150 a night that we paid for the room. This is more a $40 per night hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Germany

nice, but loud music in pool area

Posted Apr 22, 2014
Pros: Looks nice...big rooms...when the breakfast buffet was up - you had a great choice of Food, one day was a la carte where you could only pick one dish
Cons: a refrigerator in the room would be great! have one party-pool and one that is quiet....so people can choose whether they want loud music or not
Location: Taco Bar is a nice place and Tsunami has Sushi on Wednesdays and Fridays for half price
we stayed 3 nights on our round trip through Costa rica.. one day we walked around jaco, one day we drove to Manuel Antonio (which is great and shouldn't be missed, we saw more animals there than in monteverde!) and one day we wanted to spend at the pool in order to relax - unfortunately both pools had loud party-music and in the main pool area there were some old fat american guys with some local (apparently) prostitutes making sex gestures....and it took hours until they finally went upstairs... apart from that experience - nice Hotel! Oh what you should know is that Jaco doesn't have a White beach!
5 out of 5
Recommended
for Everyone
by Johnny from San Jose

Very good

Posted Apr 19, 2014
Pros: Like the Hotel, nice restaurant, friendly staff ,clean grounds ,nice swimming pools.
Cons: Not much
Location: Very good, close to every thing.
I like very much every thing about the Hotel, close to center and shopping store and restaurants.