Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.1 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
for Familiesby Bella from NZ
Good locationPosted Oct 10, 2013 on Hotels.com
Liked more space in 1 bedroom apartment. Used the business centre for internet as free internet stations only offered specific sites. Accommodation comfortable and suited my needs. Used the pool which was great and enjoyed the availability of other cheaper shops such as salon, mini market around the pool.
for Business Travelersby Simon from Aylesbury
Nice Hotel Disappointing ServicePosted Jun 13, 2013 on Hotels.com
Lovely room and the hotel was quite nice in terms of facilities and layout (except a very tired and broken gym) Hotel was let down by staff on reception and in restaurant who simply didnt care which was surprising. Internet didnt work - was told it would work soon, after several checks with reception i was told it probably wouldn't work until the next day. It still hadn't come back on by the time I checked out the next day. Without internet I needed directions to a road less than a mile away but reception couldnt help me and didnt care. Restaurant was overpriced, poor food and terrible service. Having said that the room was great, clean and spacious and the hotel was well located for Ancol and road to airport. You cannot walk to this hotel though - bit rough around the outside!
for Business Travelersby kC from Singapore
Apartment Style HotelPosted Apr 27, 2013 on Hotels.com
1) Rooms: Sheets were reasonably clean, floor and sofa had stains, found a cockroach in the cabinet so dared not use the plates provided, aircon leaked on the last night. 2) Location: Near Mangga Dua but not very safe nieghbourhood. 3) Staff: Hotel staff were friendly and helpful and speaks reasonable English. 4) Transport: By foot to nearby Mangga Dua (which is not very safe as advised by hotel staff). Taxi hailing with help of hotel concierge is relatively easy.
by A J from Atlanta, GA, USA
great staff lousy hotelPosted Dec 1, 2012
This is NOT a 4 Star hotel The food in the restaurant had so few coices
for Everyoneby Oscar from Vancouver, BC
Not so friendly to visitors from the Western worldPosted Sep 27, 2012
Pros: Location is good close to the highway, so with easy access
Cons: Restaurant is not good
Location: Location is good close to the highway, so with easy access
Breakfast is lousy, restaurant area is not clean, poor food selection, and poor food quality.
for Business Travelersby A verified traveler
Posted Sep 14, 2012 on Hotels.com
Hotel Rooms are very good. Room Service was very slow, may be cos of less staff. Veg food not at all good. Quality and taste of veg food needs to improve.
Recommendedby A verified traveler
OK Hotel by Mangga DuaPosted May 7, 2012 on Hotels.com
Service was fine, breakfast was great. Room was a little dirty and there were some ants in the bathroom (not many, just a couple). The room was very muggy when I came in, but the AC units cleared that up pretty quickly once they turned on (only turn on when someone is in the room).I was a little ticked one day that the maid didn't shut my door all the way....so you probably want to use the safe in the room... Overall, ok hotel, nothing special.
Recommendedby A verified traveler from Singapore
Perfect for getting to Thousand IslandsPosted Oct 25, 2011 on Hotels.com
Basic hotel near to the marina where we needed to go to catch the ferry to Pulau Putri. Rooms are good-sized, but a little run down and needing of maintenance. Air-conditioning not very cold in the rooms, balcony filthy and showerhead sprays water upwards to the ceiling. The elevators also take forever even though there were 4 of them running. The free wi-fi does not work in the room coz we were on the 20th floor and reception does not carry that high up. The complimentary buffet breakfast offered a pretty good spread to cater to all taste. The bar looked like a nice to to chill and hang-out, but was closed for a private funtion the nite we were there so did not get a chance to check it out.
by A verified traveler
Not ImpressedPosted Nov 24, 2010
There is nothing special about the hotel, except the location which is relatively near to the Jakarta's airport. The hotel is located near highway and I could hear the noise from my room. The bathroom is not well maintained and the towel quality is very bad. I stayed there for only one night to catch the first flight in the next morning. I requested take away breakfast (fried rice and sandwich), but the taste was bad. It's more than enough for me to get the hotel's experience.