Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
94% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

A no fuss hotel.

Posted Mar 13, 2015
Pros: Near to my objective location that I needed to be at.
Cons: Breakfast.
Location: Near to my objective location.
No fuss hotel, although I thought the breakfast could be better.
Comment from Hotel Management
Mar 17, 2015 by Aston Pluit Management, Hotel Management
Dear Singapore, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. Thank you for taking your time to share this kind feedback and for your trust staying in our hotel. We appreciate and receive well your concern about our Breakfast as this is our best resource for improving our Breakfast variety and taste while we gratefully to read you had a pleasure for staying with us especially enjoy the strategic location. It’s our pleasure to have you again as our valuable guest and hope to have the opportunity to serve you better in the future. Best Regards, Jack Yaaro ZEGA General Manager
3 out of 5
by A verified traveler

渋滞には巻き込まれない場所

Posted Jan 18, 2015
コンビニも、1階にあり不便さは感じないが、エアコンが後付?で、効きがあまり良くないと感じます。 古めですが、清掃は行き届いています。 また、モールまで、10分ぐらいで歩いてもいけますが、夜は出かけれない環境です。
Comment from Hotel Management
Jan 23, 2015 by General Manager, Hotel Management
Dear Traveler, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. Thank you for taking the time to share your experience in our hotel, I really appreciate your feedback. Regarding the points mentioned on your post I really apologize for all inconvenience that you feel while staying in our Hotel. We are most concerned with the satisfaction of our guest and we thank you for bringing this matter to our attention, it allows us to ensure and improve the quality of facilities and service and we can assure the necessary steps have been taken to avoid such inconvenience happen in the future. We hope you will give us another chance to welcome you again as our valuable guest in the near future. Best Regards, Jack Yaaro ZEGA General Manager
3 out of 5
Recommended
for Business Travelers
by Ka Cheung Gerry

This traveler left a rating score only Posted Jan 16, 2015 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by CHING CHIEH

This traveler left a rating score only Posted Jan 5, 2015 on Hotels.com
3 out of 5
Recommended
for Families
by A verified traveler

Good

Posted Jan 1, 2015 on Hotels.com
It's good .
Comment from Hotel Management
Jan 6, 2015 by Management of Aston Pluit, Hotel Management
Dear Traveler, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. We would like to say thank you for your wonderful review we do hope our service and facilities served you well. Thank you for staying in Aston Pluit Hotel & Residence – Jakarta. We’re looking forward to welcoming you again as our valuable guest in the near future. Best Regards, Jack Yaaro ZEGA General Manager
3 out of 5
by A verified travelerfrom yamaguchi,Japan

部屋設備のメンテナンス要

Posted Dec 20, 2014
空港からも渋滞なしでアクセス出来、早朝便を利用する際には便利。価格はリーズナブルでスタッフの対応も問題ないが、朝起きて見ると部屋のエアコン水漏れで床が水浸しになっていた。スタッフを呼び外出中に修理しておいてもらいたい旨伝えるも2日目の夜も再び水漏れ。これには参った。
Comment from Hotel Management
Dec 23, 2014 by General Manager, Hotel Management
Dear Traveler, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. We would like to appreciate your time sharing your recent experience while staying in our hotel. And we’re deeply apologize for the uncomfortable experience that your feel while staying at our hotel. We will fix this matter (Air Conditioning leak) and make sure this thing never happen again in the future and certainly will keep your feedback as a motivation to increase our service and facilities to be much better in the future. Thank you for your trust for staying at Aston Pluit Hotel & Residence – Jakarta, and we’re looking forward to welcoming you again as our valuable guest in the near future. Best Regards, Jack Yaaro ZEGA General Manager
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

サービス

Posted Dec 17, 2014 on Hotels.com
周辺にはレストランなどがなく、常にタクシー移動でしたが、部屋は すごく快適で、スタッフの方も すごく親切でした。
Comment from Hotel Management
Dec 23, 2014 by Management of Aston Pluit, Hotel Management
Dear Traveler, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. Thank you for time sharing your feedback, which we are very appreciative since it will help us to provide better service in the future. We also want to thank you for your feedback about our comfortable room and friendly staff that make your stay more comfortable. We surely will take your precious feedback to be our motivation and maintaining our service and facilities to be much better in the future. Thank you again for your kind attention and look forward to having the pleasure to welcome you again very soon. Best Regards, Jack Yaaro ZEGA General Manager
4 out of 5
Recommended
for Business Travelers
by SANG-CHULfrom KOREA

추천할만한 좋은 호텔

Posted Dec 10, 2014 on Hotels.com
객실과 식당, 풀장의 상태가 좋으며, 조식도 맛있었음. 다만 도심과 멀어 관광시 불편함이 있음. 다른 호텔에 비해 공항과는 가까움.
Comment from Hotel Management
Dec 15, 2014 by Management of Aston Pluit, Hotel Management
Dear SANG-CHUL, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. Thank you for sharing your good experience with us in Hotels.com. We’re very glad that we can serve nice place to you. We’re very glad that you have a good time staying in our hotel. And we also want to thank you for your kind feedback about our room, pool, and have easy access to the airport. We will make sure to keep maintaining and improve our breakfast to be much better in the future. Thank you for sharing this beautiful experience with us. We’re surely going to keep your feedback as a motivation to maintain our service and facilities. Thank you for your trust to stay in Aston Pluit Hotel & Residence – Jakarta. We’re looking forward to welcoming you again as our valuable guest in the near future. Best Regards, Jack Yaaro ZEGA General Manager.
4 out of 5
Recommended
for Personal Event
by Henrikfrom Gothenburg

Bekvämt och prisvärt

Posted Dec 2, 2014 on Hotels.com
Trevligt hotell med bra service. Enkelt att ta sig till och från plus att det är gott om plats i rummen.
Comment from Hotel Management
Dec 8, 2014 by Management of Aston Pluit, Hotel Management
Dear Henry, Warmest Greetings from Aston Pluit Hotel & Residence – Jakarta.. First of all, we would like to say thank you for your time to share this kind feedback of yours with us. We’re very glad that you found our hotel have a good service and easy access with a lot space in our room that makes you comfortable. We surely will keep your feedback as our motivation to maintain our service and facilities be more better in the future. Thank you for your trust to stay in Aston Pluit Hotel & Residence – Jakarta. We’re looking forward to welcoming you again as our valuable guest in the near future. Best Regards, Jack Yaaro ZEGA General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2014 on Hotels.com