Ratings based on 26 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from London

good hotel not the best location

Posted Oct 15, 2014
Pros: spa
Cons: location
Location: nothing!
good clear rooms, small lobby, fine food, great spa, not the best location
5 out of 5
Recommended
for Couples
by A verified traveler

Wonderful time

Posted Sep 25, 2014
Pros: the bed
Cons: NO music in the room
Location: a little bit far from malls...but whatever
Enjoy enjoy enjoy... the Steak house, and the next day the Dim Sum...
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but can be improved

Posted Sep 22, 2014
Shower heads need to be changed. Bathtub drainage needs to be repaired cos water couldn't drain out. Overall, pleasant stay. Love the pool!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from london

Best value of 5 star hotels in Jakarta

Posted Sep 19, 2014
Cons: I understand that rooms are being improved . Mine was fine but not the most technologically advanced.
I have stayed at four 5 star hotels in JKT .from now on this my hotel of choice. All the facilities ( nice pool) and very friendly and efficient staff. Good location for business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to Grand Indonesia and Plaza Indonesia.

Posted Sep 10, 2014
From the moment of checking in till the getting a taxi transfer back to the airport was a wonderful experience. Staffs are very friendly and helpful.
3 out of 5
by A verified traveler from Fort Lauderdale

Great staff. Rooms need to be remodeled.

Posted Aug 31, 2014
Great staff. Hotel is in terrible location. Also the hotel needs to be remodeled and made modern.
5 out of 5
Recommended
for Everyone
by A verified traveler

Four Seasons, Jakarta

Posted Aug 19, 2014
The service was impeccable. I will definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Absolutely fantastic hotel in Jakarta!

Posted Jul 23, 2014
Pros: Value for money, location, service from staff and room appearance/amenities
Cons: I can't think of anything that could improve this hotel, excellent!
Location: Great location. Very close to the town center and 5 minutes from a large and modern mall although i forgot the name
I stayed here for 1 night on July 15th 2014. From the moment i arrived the staff were welcoming and happy to help me with absolutely anything. They treated me like royalty. When i was checking in i was told i had been upgraded to a suite. Well all i can say it - WOW! Absolutely massive bedroom, living room, walk in wardrobe and 2x bathroom....this made my stay in Jakarta unforgettable! Everything i experienced in the hotel was faultless. From the staff, room, chauffeur service. There is nothing more anyone could have done to make my stay more enjoyable. I would recommend this hotel to anyone who is looking to stay in Jakarta. I look forward to going back here soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Shanghai

Good Hotel with excellent service

Posted Jul 23, 2014
Pros: Customer Service
Cons: Water Temperature in the Shower and cooling in the room. #1212
Location: Central to all of places in Jakarta, including the Grand Indonesia Mall.
The entire experience during our 3 day stay was in line with our expectation and what we have come to expect of the Four Seasons. Excellent customer service in all the departments, especially the guys at the Gym. They were great and even offer to provide a partner for Tennis. One of our room was a bit warm although we kept the air conditioning temperature set at 18, it never went below 22. Secondly the water in the shower was never hot, just lukewarm. They need to look at this.
5 out of 5
Recommended
for Business Travelers
by Mark from Los Angeles

Fantastic accomodations

Posted Jul 5, 2014 on Hotels.com
Super hotel, fantastic accommodations, service was super, Spa was nice and room was both large and comfortable.