Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from UK

Investment paying off

Posted Aug 12, 2014
Pros: Free Wi-Fi. Good selection of TV channels. Tea and coffee, iron and ironing board and good hairdryer in the room. SUPERB BREAKFASTS.
Cons: Nothing really.
Location: Based in Central Jakarta near a couple of large Malls with plenty of good restaurants there within a 5 minute walk.
We stayed at this hotel last December and they were doing some renovation work in the lobby area. When we returned last week they had installed a whole new restaurant which is made up of lots of different work stations where different foods are cooked and prepared at breakfast time. It is really very good with most Asian foods available, freshly cooked, as well as typical Continental and English and American food. They are now renovating the upstairs lobby but it is all secreted behind floor to ceiling panelling which is tastefully done to hide the work. Rooms are still good and not too pricey.
4 out of 5
for Everyone
by A verified traveler from Kuala lumpur

Good location business hotel

Posted Jul 20, 2014
Pleasant and friendly environment. More f&b outlets would make the experience even better.
1 out of 5
by A verified traveler from Tangerang, Indo

Tried to love it, still not improved

Posted Jul 11, 2014
Pros: Location is great. Rooms are mostly clean
Cons: Fixtures are showing their wear. Staff are creepy at best.
Location: Centrally located.
After addressing a previous experience with staff, this hotel still under delivered in many areas. Quite honestly overpriced for what it is, considering there is a wealth of other better hotels in the immediate surrounding area. From the moment you are greeted by security, to the staff always wishing to check up on you, you get an unreal experience more suited for a resort, rather than a business oriented hotel in a global city.
1 out of 5
by A verified traveler from New York

Overall disappointing. Watched all the time

Posted Jul 11, 2014
Pros: Location
Cons: Staff service, and allowing the guest to remain in a state of 'home away from home'
Location: Near Grand Indonesia and Plaza Indonesia
Just an overall poor experience. Not recommended if you are looking to stay and keep to yourself. However, if on business, a better option. Security is rude and abrasive each and everytime you enter the hotel.
5 out of 5
for Everyone
by A verified traveler from Sydney

Excellent location, faultless in every regard!

Posted Jul 5, 2014
Hotel is beautiful, the facilities excellent and the staff outstanding. Location allowed very easy access to site seeing, shopping, eating. I would definitely recommend this hotel and would return without hesitation.
4 out of 5
for Everyone
by A verified traveler

near to french ambassy

Posted Jul 3, 2014
Location: embassy of france and japan
Nice package from internet including flight and hotel. this hotel was a good choice, next to embassy i have to go. Room was clean, bathroom nice. the swimming pool is big enough. The only dark point was the price of the driver to pick me up at the airport : more than double price than blue bird taxi.
3 out of 5
for Everyone
by Alice from Singapore

Good location with close proximity to major malls.

Posted Jun 8, 2014
Pros: Cleanliness, comfort and location.
Location: Shopping malls with an awesome selection of eateries.
Overall experience was good. I stayed in the newly renovated wing. Room and shower was clean, big and comfortable. The only encounter that marred the experience was check-in staff who were unhelpful and made a couple of mistakes with check-in and key cards. Staff manning the concierge was a wonderful team though. A few of the room facilities were not functioning well. The issues were promptly attended to even though not all could be resolved.
5 out of 5
for Everyone
by Siti Rohmah from Pahang

Pleasant stay at Pullman Hotel, Jakarta

Posted Jun 4, 2014
Pros: Everything.
Cons: None...
Location: Shopping complexes (high-end and medium-end) just at the vicinity of the hotel
Hotel facilities are very condusive but due to our tied schedule, we do not have the opportunity to explore the gym and spa facilities. The hotel have pleasant vicinity i.e near the high-end and medium-end shopping complexes.
4 out of 5
for Everyone
by David from Karawaci

Weekend Stay

Posted Jun 1, 2014
Great hotel, attentive staff, close to shopping malls , good gym and pool. Would recommend for short stay in city.
3 out of 5
by Andy from Kuala Lumpur

Close to Plaza Indonesia

Posted May 19, 2014
Pros: Close to Plaza Indonesia
Cons: Room is too small
Location: Shopping for high end goods
Hotel just to sleep in. Nothing more to add.nothing more to add.