Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified traveler

명성에 걸맞는 만족스러운 서비스

Posted Dec 10, 2014 on Hotels
직원들의 친절과 서비스가 최고 수준입니다. 조식뷔페도 다양한 메뉴가 있어 만족스럽구요. 또한 롯데마트와 롯데애버뉴가 근처에 있어 쇼핑하기도 편리합니다.
4 out of 5
for Personal Event
by A verified traveler

Great value for the money

Posted Dec 4, 2014 on Hotels
Lives up the expectation from a Ritz Carlton hotels.
5 out of 5
for Everyone
by A verified traveler

Outstanding hotel

Posted Dec 4, 2014
Amazing hotel away from the hustle and bustle of Jakarta. well worth paying a little more for a very spacious room, great service, immaculate facilities. 10 out of 10 - can't wait to stay again
5 out of 5
for Everyone
by A verified traveler

Posted Nov 30, 2014
Pros: staff extremely friendly and helpful - gave us useful information for getting around, they have a shuttle service that goes around to a few spots
Cons: breakfast is good - but only choice is huge buffet..
Location: its good for business - JW Marriott is walking distance. not really in center of shopping, etc.
good location, I would stay here again but it is necessary to take a taxi to most sight-seeing. Traffic is incredibly difficult at most times of the day - so need to allow a lot of time to get places..
5 out of 5
for Overnight Stay Before Destination
by Henrik Juul from Copenhagen

Quality Service

Posted Aug 7, 2014 on Hotels
We stayed for 1 night waiting for a connecting flight. With Ritz-Carlton you expect great service - in reality it's even better! Super professional everywhere! Tip! Buy the upgrade to Club Lounge - provides access to 24/7 drinks and food, and some of the best service I have ever experienced. Nice spacious rooms.
1 out of 5
by A verified traveler from Singapore

Bad stay! Bad experienced!

Posted Jul 21, 2014
The hotel is not accessible to anywhere, very old hotel & too expensive for such... they should at least incude bfast or dinner for that kind of rate, very bad experienced for me, I wouldn't reccomend this hotel.
5 out of 5
by Sally Paxton from Indonesia

Posted May 19, 2014 on Wotif
Pros: Large beautiful rooms with high ceilings, and a sense of opulence and quality. Good for a romantic getaway.
Cons: It is very expensive to eat in the restaurant and the wine list is very overpriced
Location: Close to everything
Value: Pricey; Service: Very friendly attentive; Cleanliness: Spotless; The spa is expensive for Indonesia but very high quality.
5 out of 5
by Craig Rogan from Australia - VIC - Melbourne

Posted May 18, 2014 on Wotif
Pros: Friendly staff
Cons: Building sites surrounding working 24/7
Very secure
5 out of 5
for Business Travelers
by Michael D from Dubai

Amazing hotel

Posted Apr 30, 2014 on Hotels
Very high standard indeed!
4 out of 5
for Everyone
by Farid from Calgary

Great pool

Posted Apr 25, 2014
Pros: the pool.
Cons: The buffet, and the food, new chef is needed. Also using 70 % of the morning buffet again in the dinner buffet is unacceptable.
Location: central, good location.
The Ritz Carlton experience was amazing at the room and the pool, it wasn't really when it came to food.