Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Business Travelers
by Natalie from Colorado

Incredible staff - great quality

Posted May 4, 2014
Pros: Friendly staff, great food, wonderful room, excellent spa services and grounds.
Location: Perfect for my work in the Stock Exchange tower. An entire shopping mall including a 3-D cinema and supermarket is just below the hotel.
The staff at the hotel were very obliging and made my stay very comfortable. The location was perfect for my work needs. The room was large and inviting as was the bathroom. My room was super clean and I loved the little extras [ie: chocolates and book marks with the hotel logo]. The room service was very accommodating - even when I asked for items which were off the menu and breakfast was a veritable feast at the buffet each morning. I had a few treatments at the spa during my stay and they were wonderful! I would definitely stay here again!
5 out of 5
by rod from sydney


Posted Sep 29, 2013 on Hotels.com
The hotel excels in every way..customers really matter..the rooms are outstanding staff superb..
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2011 on Hotels.com
5 out of 5
by A verified traveler from Atlanta, GA

Great Hotel

Posted Nov 20, 2008
Stayed at this hotel for a couple of days. Great hotel and excellent customer service. Highly recommend their SPA. Hands down the best hotel in Jakarta. Would definitely come back to this amazing hotel.