Interior entrance
Check availability

Reviews of Amjad Hotel Royal Suite

Amjad Hotel Royal Suite
Madina Road P O Box 11718, Jeddah

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 68 reviews" "
Rating 8 - Good. 27 out of 68 reviews" "
Rating 6 - Okay. 15 out of 68 reviews" "
Rating 4 - Poor. 4 out of 68 reviews" "
Rating 2 - Terrible. 4 out of 68 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service
Clean very spacious Rooms! The bathrooms could be better.
Stayed 2 nights in Jul 2019
Response from Mohammed Issa on Jul 17, 2019
Dear Valued Guest, Thank you for taking the time to rate us. We take pride in our “Yes I Can!” service and we are truly proud to hear about your great experiences and your kind recommendation to all your colleagues to stay in our hotel. We look forward to welcoming you back in our hotel. Best regards, Reservations Department

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms abd very spacious. Too bad resturand was closed during my stay.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like Location, loopy furniture Breakfast is repeated with average variation
Stayed 2 nights in Jun 2019
Response from Mohammed Issa on Jul 17, 2019
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are happy to know about the positive things you mentioned about our hotel in general. Thank you for commending our location. Thank you for your comment and we look forward to serve you on your next stay. Once again, our gratitude for your review. Best regards, Reservations Department

6/10 Okay

Dr.Numan, Riyadh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location, big suites with kitchen however no kitchen tools so you need to bring yours.
Stayed 3 nights in Jun 2019
Response from Mohammed Issa on Jul 17, 2019
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are happy to know about the positive things you mentioned about our hotel in general. Thank you for commending our location. Thank you for your comment and we look forward to serve you on your next stay. Once again, our gratitude for your review. Best regards, Reservations Department

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent every things location furniture Foods Room
Stayed 4 nights in Apr 2019
Response from Mohammed Issa on Jun 12, 2019
Thanks for staying with us. We appreciate your kind positive feedback!

10/10 Excellent

Mohammed Faraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel with big rooms. the shower in the bathroom is slow and could be made nicer
Stayed 1 night in Feb 2019

10/10 Excellent

essam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean hotel ,excellent service with friendly staffs.....top class hotel
Stayed 1 night in Dec 2018

8/10 Good

Medhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Muhammad, riyadh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
High price for a disappointing service
I'm not pleased with the service at this hotels for any price point. The furniture is old and the toilets are in below average condetion definitely below the price point. When i called at 11 pm the day beforeThey told me massage service starts at 6 am, I called them at 6 am they told it starts at 12 pm. This hotel sure looks big and nice from the outside but it lacks service and looks old from the inside. Nothing about this hotel is modern. I'm sure it was nice at 2005. But it needs an update ASAP. Keep in mind that I got and upgrade in my room but I'm still not pleased with my experince. The only good thing about this hotel is the location and parking.
Stayed 1 night in Apr 2018
Response from Customer Care on May 8, 2018
Dear Muhammad, Thank you for writing your review. We regret to hear about the disappointing service you received during your stay and your dissatisfaction with the condition of the hotel. We value your feedback and will use your comments to improve our guest experience.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort
Business
Nice gym. Terrible restaurant, but loss of good ones in the area.
Response from Mohammed Solan - Asst. Front Office Manager on May 4, 2018
Dear Guest , We appreciate you taking the time to complete a survey regarding your recent stay with us. Thank you very much for sharing the feedback as this will help us and our team to focus on these specific areas and improve our services. Please accept our sincere apology, and hope to see you back in our hotel if your travel brings you to Jeddah. On the other hand, we are warmly inviting you to download our new RADISSON BLU ONE TOUCH smart phone application. With this, will give you an access to wide range of options in where you can see all RADISSON BLU HOTELS and RESORTS facilities and it is our new way of smart communication. You can also follow us via Twitter and Facebook to get more updates about us. You Sincerely,

10/10 Excellent

Boumediene, Jeddah, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good service very clean on all aspect
The reception was great , the room was large including the seat in will royal furnitures. The personel very responsive and polite, good breakfast. The restaurant was very good. Very happy with this hotel.
Stayed 1 night in Feb 2018
Response from Mohammed Solan - Asst. Front Office Manager on Mar 4, 2018
Dear Sir, We appreciate you taking the time to complete a survey regarding your recent stay with us. Please accept our sincere gratitude, Hoping to see you back in our hotel for your future to Jeddah. On the other hand, we are warmly inviting you to download our new RADISSON BLU ONE TOUCH smart phone application. With this, will give you an access to wide range of options in where you can see all RADISSON BLU HOTELS and RESORTS facilities and it is our new way of smart communication. You can also follow us via Twitter and Facebook to get more updates about us. Sincerely,

10/10 Excellent

Boumediene, Toronto - Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Everythink was great I will recommand this hotel to everyone visiting jeddah saudi arabia
Stayed 1 night in Feb 2018
Response from Mohammed Solan - Asst. Front Office Manager on Mar 15, 2018
Dear Mr. Boumediene, We appreciate you taking the time to complete a survey regarding your recent stay with us. Please accept our sincere gratitude, Hoping to see you back in our hotel for your future to Jeddah. On the other hand, we are warmly inviting you to download our new RADISSON BLU ONE TOUCH smart phone application. With this, will give you an access to wide range of options in where you can see all RADISSON BLU HOTELS and RESORTS facilities and it is our new way of smart communication. You can also follow us via Twitter and Facebook to get more updates about us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
only the noise outside was annoying
Stayed 3 nights in Jan 2018
Response from Mohammed Solan on Feb 13, 2018
Dear Sir , We appreciate you taking the time to complete a survey regarding your recent stay with us. Thank you very much for sharing the feedback as this will help me and my team to focus on these specific areas and improve our services. Please accept our sincere apology, and hope to see you back in our hotel if your travel brings you to Jeddah. On the other hand, we are warmly inviting you to download our new RADISSON BLU ONE TOUCH smart phone application. With this, will give you an access to wide range of options in where you can see all RADISSON BLU HOTELS and RESORTS facilities and it is our new way of smart communication. You can also follow us via Twitter and Facebook to get more updates about us. Sincerely, Mohammed Solan Asst. Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A very good mid range choice. Building is old but recently redecorated. Furniture is old but clean. Bed was super comfy.
Stayed 2 nights in Jul 2017
Response from Akash on Sep 6, 2017
Dear Guest, Thank you for your feedback and for taking the time to let us know about your experience. We are happy to know about the positive feedback about our hotel in general. Thank you for your rating and we look forward to serve you soon. Once again, our gratitude for your review. Best regards, Shakeel Alhamid Cluster General Manager

8/10 Good

Abdullah

Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2017

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Shakeel on Apr 11, 2017
Dear Guest, Thank you for your feedback and for taking the time to mention about your experience. And our sincere gratitude for your rating. Best regards, Shakeel Alhamid Cluster General Manager

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Thank you for rating our hotel. We would like to know more about your feedback. Please let us know what stand out and where we can improve in order to ensure your satisfaction during your next stay. Once again, thank you best regards, Shakeel Alhamid Cluster General Manager

2/10 Terrible

anders, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here
This hotel has huge mgmt problems. I have been here twice. Both times major problems. Never again. Eventhough the other radisson is older it has better mgmt. Dont trust their airrport transfer service!
Response from Shakeel on Jun 11, 2016
Dear Guest, Thank you for taking the time to share your feedback. We apologize for experiencing inconveniences during your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Once again, we are truly sorry for the inconveniences. Best regards, Shakeel Alhamid Cluster General Manager

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel...may stay there again
Large room, free underground parking, comfortable bed
Response from Shakeel on Apr 30, 2016
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are happy to know about the positive things you mentioned about our hotel in general. Thank you for your comment and we look forward to serve you on your next stay. Once again, our gratitude for your review. Best regards, Shakeel Alhamid Cluster General Manager

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

6/10 Okay

Mohammed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

6/10 Okay

Ibrahim

Disliked: Staff & service
Behairi family vacation
level of the houskeeing staff was not to my satisfactions

8/10 Good

Wassim

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Chetan, Dubai

Liked: Cleanliness, staff & service, room comfort
Good Business Hotel
A good business hotel which has big rooms and complementary wifi. The decor is arabic, with a more classic touch than contemporary
Response from Shakeel on Nov 7, 2015
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are happy to know about the positive things you mentioned about our hotel in general. We are glad that you like the size of our rooms and the free wifi. Thank you for your comment and we look forward to serve you on your next stay. Once again, our gratitude for your review. Best regards, Shakeel Alhamid Cluster General Manager

6/10 Okay

SAEED, Abha

Liked: Cleanliness, staff & service, room comfort
Good experience
Overpriced a little bit.
Response from Shakeel on Oct 31, 2015
Dear Guest, Thank you for taking the time to share your feedback. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Once again, we are thank you very much. Best regards, Shakeel Alhamid Cluster General Manager

8/10 Good

sirwi

Liked: Cleanliness, staff & service, room comfort
excellent for short periods
It was among every where so you can jump all over the city

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Response from Shakeel on Sep 26, 2015
Dear Guest, Thank you for rating our hotel. We would like to know more about your experiences during your stay with us in order to improve our product and services. Once again, thank you. Best regards, Shakeel Alhamid Cluster General Manager

6/10 Okay

M. J

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good hotel
Every thing is good except couches are not. Bathrooms are clean and neat, apartments are great idea, hotel facilities needs better maintenance.
Response from Shakeel on Jul 27, 2015
Dear Guest, Thank you very much for taking the time to review our hotel. Your feedback is valuable to us in order to improve our product and services. Once again, thank you and hope to see you back during your next visit here in Jeddah. Best regards, Shakeel Alhamid Cluster General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Response from Shakeel on Sep 26, 2015
Dear Guest, Thank you for rating our hotel. We would like to know more about your experiences during your stay with us in order to improve our product and services. Once again, thank you. Best regards, Shakeel Alhamid Cluster General Manager

8/10 Good

Tushar, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Big Rooms
Only good thing about this hotel is the size of rooms... they are pretty BIG!
Response from Shakeel on Aug 15, 2015
Dear Guest, Thank you for taking the time to post a review about our hotel We are very glad to know that you like the size of our rooms and hope that we have exceeded your expectations. Once again, we thank you for your feedback. Best regards, Shakeel Alhamid Cluster General Manager

8/10 Good

Nabih

Liked: Cleanliness
Disliked: Room comfort
Response from Shakeel on May 23, 2015
Dear Guest, Thank you for rating our hotel. We would like to know more about your experiences during stay with us in order to improve our product and services. Once again, thank you. Best regards, Shakeel Alhamid Cluster General Manager

6/10 Okay

Mohammad, UAE

Liked: Cleanliness, room comfort
Below standard
The rooms are way too far from the entrance and lobby. Breakfast is not that great and below standards. coffee shop was not operating. Lobby furniture were below standard and hygiene.
Response from Shakeel on May 23, 2015
Dear Guest, Thank you very much for sharing your feedback regarding your stay with us. First of all, we are very sorry for the inconveniences caused by our building configuration. Regarding the breakfast, I have shared your comment to the concern team member in order to look into it and take necessary measure. Once again, we thank you for your comments. Best regards, Shakeel Alhamid Cluster General Manager

10/10 Excellent

sose, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
just perfect I will not think of staying any where else
Response from Shakeel on Nov 22, 2014
Dear Guest, Thank you very much for the comment. We are glad to know that you are happy with our property. Looking forward to welcoming you again during your next stay. Best regards, Shakeel Alhamid General Manager

10/10 Excellent

Paul, Hartlepool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury with a little walk!
This hotel is excellent, the only issue, which is a tiny one, was the distance form the reception to the room - two lifts required to get to the main floors. The staff were fantastic, reception extremely helpful and the food very good. Room service was excellent too. Getting about on business was made easy by hiring a car from the Hotel. The car operators were very good and new the area well. Costs were all very reasonable.

2/10 Terrible

Hassan, Amman

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disaster hotel, Shouldn't be Radisson.
The hotel is not clean, not comfortable, there is a terrible rental car company in the lobby.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Shakeel on May 24, 2014
Dear Guest, Thank you for the 4 star review. We hope to hear more of your experiences during your stay with us. Thank you. Best regards, Shakeel Alhamid General Manager

8/10 Good

Hat, Riyadh, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, luxury, spacious room
Nice, luxury, large and comfortable room. Nicely furnished and well decorated. Helpful and friendly staff. Very good location. However, when I asked for laundry service I was told that the machine is out of order (broken !!!!) which I found a bit strange !!!

10/10 Excellent

Peter, Riyadh Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel I ever stayed
The best hotel I ever stayed!! The room I stayed was very spacious and conformable. I like its inner decoration and furnitures.

8/10 Good

Naif

Liked: Cleanliness, room comfort

2/10 Terrible

TB, Lebanon

Disliked: Staff & service, property conditions & facilities, room comfort
Dissapointed guest
Room service too slow, unexperienced staff at all levels. Rooms in worn out condition. Room facilities unsatisfactory for a 5 stars hotel with this rate.
Response from brobio on Aug 30, 2015
Dear Guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. Thank you very much for sharing the feedback as this will help me and my team to focus on this specific areas and improve our services. Please accept our sincere apology, and hope to see you back in our hotel if your travel brings you to Jeddah. Sincerely, Brahim Robio General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The only bad thing is that the description of the executive hotel in hotels.com is not the actual thing in the hotel,i have to explain to the reception that there was a diference in number of bed rooms and presence of kichen in hotels.com site under name of executive suite not present in actual thing. After several attemps and after showing them the detailes of the booking they agreed to make only one correction which made me then to ask for 2 extra beds which they charged me on.i booked 2 exeutive suite but i got only one matching the hotels.com description .

6/10 Okay

Muhammad, Illinois, USA

Liked: Cleanliness
Good for family!
Good but too big suites If you are staying alone I don't Redmond you this ,get the Hilton hotel in Jeddah.helton is best one.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is in a very crowded area and the reciption sevice is not optimal

2/10 Terrible

Mohammad, Kuwait

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst Hotel Ever
The worst hotel I've stayed in. - The location on hotels.com and google maps and all other travel websites is DIFFERENT from the real location!! - My room was located in an adjacent tower (not the same tower that have the restaurants and the rest of the hotel facilities) and in order to get to my room I had to take one elevator to the second floor then walk a long distance across an internal bridge to another building and take another elevator there. - I asked for a wake up call which I didn't get and when I talked to the reception about it he simply said that they are sorry.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
i expected a better experiance.
my room was clean and in relatively good shape and the staff was pleasant, but hotel was a bit run down.

4/10 Poor

Verified traveler

Disliked: Room comfort

10/10 Excellent

Zohair, ALHASSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
The Hotel is very good Big rooms , kitchen is avalible Its like that you are in your own home Car parking underground

10/10 Excellent

amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a m k
clean very nice ,i like the location alot,alomst every thing is near by