Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Raleigh, NC

OK for a one-nighter

Posted Oct 26, 2014
Pros: Next to the Winner's Circle, good breakfast.
Cons: See above.
Old hotel that has been updated somewhat but was not totally re-done. Bathroom was not very clean, black mold on ceiling/walls, tile grout was black, needs work. The wifi was awful, could connect but too slow to even check email.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nc

Friendly place!

Posted Aug 17, 2014
Clean and comfortable. Friendly staff. Would stay again!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Rooms had been renovated since our last stay.

Posted Aug 4, 2014
Pros: location and full breakfast
Location: Cheese Factory, Mast General Store, Antique stores, close to Boone and Blowing Rock
We have stayed at this motel for years. The rooms have been updated however a plate was missing from an electrical outlet located directly over the backsplash near the sink. Staff was alerted that it needed to be fixed ASAP. Other than that, we enjoyed our stay as well as the full breakfast that came with the room stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with warm breakfast

Posted Oct 19, 2013
Room condition is good. The breakfast is better than we expected.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Sep 30, 2013
Pros: The location was great.
Cons: Breakfast quality, Internet Speed
Friendly staff, Clean rooms. We spend 1 night and would like to visit again.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice comfortable stay. great staff

Posted Sep 2, 2013
Pros: staff price
Cons: no complaints
Location: nice location; close to Mt. Jefferson and New River state parks
Staff was very helpful. Good solid room, nothing fancy.
3 out of 5
Recommended
for Everyone
by Danickafrom Raleigh, NC, USA

Comfortable setting for a quick trip!

Posted Oct 8, 2012
Pros: Quiet
Cons: motel style - drive up to rooms and enter from parking lot
Location: quaint
Comfortable hotel for a quick trip. The hotel looks exactly as presented in the online photo...fairly old looking but nicely kept. Be certain to specify non-smoking room if that's your preference. We didn't and our room reeked of cigarette smoke. The furnishing were not as modern as some of your more upscale hotels but, they were well maintained. The staff were cordial and my children thought the food in the Winner's Circle resturant was good. In fact, the breakfast was compared to that of IHOP (not sure if that's good or bad#. If you prefer rooms that extended off/inside the main lobby, not your place to go. The entrance to these rooms are typical of a motel-style. The hotel is located in a quaint and quiet setting and we felt 'safe'. No internet access #there may have been a problem with the server during our stay#. Overall, may be a bit pricey for what you're getting as compared to more modern facilities with similar prices...I guess the resturant #good food and free breakfast# makes up for it!
3 out of 5
by Great Scot!from Dubai - United Arab Emirates

Good hotel but don't expect a free breakfast!

Posted Sep 24, 2012
Cons: Breakfast
I could not believe coffee was not free at breakfast! Seems you can only have juice OR coffee.
4 out of 5
Recommended
for Everyone
by Shanefrom Airdrie, Alb

Nice enough, but no cell service

Posted Sep 2, 2012
Pros: strong wifi, breakfast and friendly staff
Cons: no cell service
We were attending my brothers wedding in Jefferson from Canada, so we didn't have too many options. The Best Western is a good hotel for what it is. The biggest downfall is that there is no cell service at the hotel, we had to walk up to the road every time we needed to make a call or send a text or receive one. So you are out of luck if you are waiting for a call. However the wifi was strong, there is lots of parking and the rooms are good for what you pay. And the included breakfast has some pretty good options. There were four or us in the room and they only charged us for three and got us a cot for the room. We were even given breakfast vouchers for the uncharged person. Staff was very friendly, we enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Aug 21, 2012
Nice, clean and comfortable room with great breakfast included!