I'd read several reviews that went pretty far one way or the other, so I really didn't know what to expect. I didn't have any problem with a musty or smoky odor in my room, but my daughter did comment that the hallway smelled pretty smoky when she went out for ice, so there does appear to be an ongoing problem with smokers in the non-smoking hotel. The same person was on duty when we checked in, in the middle of the night and the next morning, so it appeared to be a staff of one (except a housekeeper we saw in the morning). We had to locate him out in the parking lot at one point when there was a problem with the room key (although he was very helpful and friendly - just saying, it seemed seriously understaffed). The shower curtain was torn and repaired with tape, but for the most part, things were in good condition. Our room had a refrigerator, microwave and coffee maker, which was handy, though underutilized by us. The room really just served as a bed for our purposes, and those were fine, but there was only a sheet and coverlet on the bed - no additional blanket. The standard toiletries were provided as well.