Ratings based on 401 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by francis from montreal

Above expectations

Posted Apr 7, 2014
Pros: Nice renovated room
Cons: Bath tub old and do not drain well
Except for the old bath that did not drain well . Everything else was above expectations
5 out of 5
Recommended
for Everyone
by francis from montreal

Above expectations

Posted Apr 7, 2014
Pros: Nice renovated room
Cons: Bath tub old and do not drain well
Except for the old bath that did not drain well . Everything else was above expectations
3 out of 5
by Justforthefunof from New York

Cheap hotel so don't expect too much

Posted Apr 6, 2014
Pros: Free internet access and the front desk staff seemed really helpful in general
Cons: The shower had a leak and the water squirted onto the floor in the bathroom making a huge mess. To the staff make sure normal things operate properly.
Location: No descent restaurants or activities close to the hotel. There is bus up the street that takes you to New York in abut 30 minutes.
I booked this hotel last minute when my hotel in New York fell through. The hotel says Clarion but when I arrived Empire was on the outside. I probaly never would have booked a hotel named Empire. It just sounds bad. When you first enter the hotel it looks like the lobby of a casino resort in the 70's. A lot of people from out of town stay for the cheap hotel and almost no one spoke English. Not your typical family hotel although there were a lot there. There is a bar of some sort towards the back and stray people walk around at night with beers and drinks in hand. In the middle of the night there was lot of talking and laughing right outside of my hotel room.
4 out of 5
Recommended
for Everyone
by Michael

Reasonable hotel convenient to New York City

Posted Apr 2, 2014
Pros: Location, pleasant
Cons: Update some of the furniture.
Location: New York City, Newark
Have stayed at this hotel before. Comfortable. Place is a little worn. Last time I was there, there was only one elevator working and this has been fixed. Room was clean, some slight mold in the gout between the tiles in the tub/shower. Dresser was a bit beat up. Bed comfortable, the rest of the room was nice. They had a breakfast for $10, which I didn't partake of. Easy to get to. Many restaurants nearby. Coffee in the room. Plenty of accessible plugs to recharge computers/phones. Room has iron/ironing board. Restaurant in the hotel. WiFi in room is offered at no extra charge.
4 out of 5
Recommended
for Everyone
by A verified traveler

NEW JERSEY STAY

Posted Apr 1, 2014
NICE QUIET AND CENTRAL LOCATION TO NY AND ALL OF NJ.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to major highways. No parking fees

Posted Apr 1, 2014
Pros: Easy access and rates.
We chose this hotel for its price and close proximity to family we were visiting in Jersey City. We have stayed here before; it is our favorite in that area. For those looking to visit NYC, it is also convenient if you don't mind driving into the city and parking there. Rates are much better than in the city. I highly recommend it for an affordable room with no frills.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful view

Posted Mar 9, 2014
My friend & I were on the 8th floor & had a beautiful view of the New York skyline.
2 out of 5
by A verified traveler

Lousy location, dismal atmosphere

Posted Feb 26, 2014
This is a 2-star hotel; not a 3-star as you currently rate it.
1 out of 5
by A verified traveler

Not as advertised

Posted Feb 23, 2014
Pros: nothing
Cons: proper restaurant
No real restaurant as advertised, terrible $10 buffet breakfast only, freezing lobby, poor up keep
Comment from
Jan 26, 2014
Thank you for the feedback from your recent stay at our hotel. Our apologies for the issues you encountered with the restaurant services. Please rest assured, we are working on resolving these issue. We hope you will give us another try when you return to our area
3 out of 5
Recommended
for Everyone
by Joe from NORTH CAROLINA

Hotel was really close to sporting arenas.

Posted Feb 20, 2014
I thought the hotel was good for the price but somethings needed repairing. The only thing I really wasn't happy about was a lot of their linens were stained. The staff were really nice and on top of anything I asked of them.