Ratings based on 175 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
close to bus to nycPosted Oct 23, 2013
Pros: room was spacious, close to transit. staff were very friendly and helpful.
very convenient to take transit to nyc. continental breakfast was awful, hardly worth the trip to the lobby. the bathroom in our room wasnt very clean but the rooms are only cleaned once a week
Jan 25, 2013 by Manager
I appreciate you taking the time to write a review of your experience with us. The cleanliness you described in your guest room is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will be inspecting guest rooms prior to guest check-in to make sure your experience is not repeated. Still, I am pleased you found our location to be convenient for your stay. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
for Everyoneby Brian
Nice hotel, close to public transportationPosted Oct 20, 2013
Pros: Rooms were clean and quiet.
Cons: Friendlier staff.
Location: We went into Ney York City. That was about it. I have no idea what else is nearby.
We found the hotel to be a nice place to stay. The breakfast was not quite what we expected, but it was enough. The front desk staff was not all that friendly, and the directions they gave us to drive always got us lost. Make sure you have a GPS or similar if driving in this area. We live in the country, and found it a difficult area to drive in.
Jan 24, 2013 by Manager
Brian - I appreciate you taking the time to write a review about your stay at our hotel. The service you described is unacceptable, and I sincerely apologize for your experience. In response, I will be working with the staff, reviewing how to generate accurate directions as needed moving forward. Still, I am glad that you your room and our hotel's proximity to NYC. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
for Everyoneby manny from Baltimore
Not for business travelersPosted Sep 22, 2013
Pros: close to secaucus
Cons: noise level and not clean towels
Location: close to secaucus only thing to eat is wendy's or dunkin
The towels had some stains on them. They were not stinky just stains. Also the next door roomies were too loud with their music. The walls are also very thin so isn't that quite. This hotel is used quite a bit by "migrant" construction workers so they aren't really the most polite people in the world. They claim they have breakfast, but it is just granola bar and coffee
for Everyoneby JANET from PUERTO RICO
NICE LOCATION TO NJ TRANSIT.Posted Sep 21, 2013
Pros: THE CREW WAS AMIABLE AND POLITE.
Cons: NO ANSWER
Location: GREAT AND NEAR TO NYC...GREAT!!!!
WAS GREAT AND RELAX. STAFF FRIENDLY AND THE ROOM SO CLEAN
Jan 23, 2013 by Manager
Thank you so much for posting a review of our property. I am thrilled to read that you found the cleanliness and comfort of your room to your standards. Also, I am pleased that our staff provided courteous and accommodating customer service during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
for Everyoneby Rose from from RI
It was very comfortablePosted Sep 16, 2013
I needed to check in earlier than 3 the manager wasn't to pleased with the idea but April the front desk assistant made it happen!! I think April went above and beyond and I was grateful for it..
Jan 23, 2013 by Manager
Rose - I want to thank you for taking the time to post a review of your stay. I am proud of our team member April for providing you with exceptional service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
for Everyoneby unhappy guest
Very small room, outdated , a/c makes a lot noise,Posted Sep 9, 2013
Pros: Nothing to like about, no value for the money paid
Cons: New management should look into updating this hotel and services
My guest hated the hotel, every outdated, breakfast is terrible, rooms never cleaned everyday by staff, trash dumpster in not a shoot in (hallway smells of rut).
Recommendedby alain from montreal
in a dead end streetPosted Sep 5, 2013 on Hotels.com
Well the hotel room was very nice and clean , but its in a dead end street and industrial section , 15 min walk away for the bus to N Y no shuttle from the hotel , theres a dunkin donut and a wendys thats it !!!! , and problems for my cards for the hotel had to change them 4 times, and day said continental breakfast ahhhh yea right no toast no milk no cereal no bagel nothing !!!! just oatmeal in envelopes , ohh and cofé very desapointed .will not go there again
Recommendedby A M from Wilmington, DE
InconvinientPosted Sep 5, 2013 on Hotels.com
One of the worst experience I have ever had. The room smelled wierd and the front desk was unable to help. There were 3 other guest at the front desk complaining about their room.
for Familiesby Vinay
Close to NY skylinePosted Sep 4, 2013 on Hotels.com
The room was clean and excellent. The receptionist at the front desk was courteous and friendly. I would highly recommend this hotel to anyone. It is 10 minutes drive to weehawken park/port imperial blvd (best view of the NY skyline). We will definitely come back again next time.
for Everyoneby dorothy
Hotel that took our dogPosted Aug 26, 2013
Pros: They accepted my dog
Cons: Services on general
Location: We were 10 miles from where we needed to go but it's close to a stadium
I had no idea what to expect from this place. Was shocked that they don't clean your room until almost when you leave! If you want fresh towels you must not only get them yourself the old ones remain In the room unless you can figure out where to put them, They don't provide enough kitchen ware for 4 people in the room or dish washing soap . The room kind of smelled from time to time. All in all not my favorite place except for the fact that they welcomed my little dog .