Ratings based on 93 Verified Reviews
They paid and stayed. We double-checked. 3.0 Room cleanliness
3.1 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyone
for Everyone
by Theodore from Kent, Ohio
Our stay in Secaucus
Posted Jan 17, 2013
Pros: All of the above plus convenient location to bus stop.
Cons: Just continue with what you are doing.
Location: --
My wife and I stayed to nights at Extended Stay America, and enjoyed every moment. Victor, the young man with whom we dealt with at the desk, went out of his way to be helpful. At the very least, he deserves an increase in salary and a promotion.
Recommended
for Everyone
for Everyone
by A verified traveler
Great for going to New York
Posted Jan 31, 2013
Staff was very friendly. Gave us perfect directions on using the bus to and from the city. Rooms were clean. Nice area.
Recommended
for GetawayWithFriends
for GetawayWithFriends
by A verified traveler
Posted Jan 11, 2013 on Hotels.com
Recommended
for Everyone
for Everyone
by Lauren from London, UK
Great hotel travellers, students and families
Posted Jan 8, 2013
Pros: Clean, comfortable, cable tv, close to bus stop, close to shops/restaurants
Cons: Noisy heating, noisy fridge/freezer
Location: 15 minute bus ride to New York, close to shops/restaurants
Stayed here for 6 nights over the new year. When checking in, there was a mix up with our room and we did not receive what I had booked, however staff compensated by giving us an extra room, and the next day we were moved into the correct room. Room spacious, clean and comfortable. Only down falls were noisy heater and noisy fridge/freezer. Bus stop to New York 30 seconds from hotel, runs frequently (every 15 mins) and only costs $8 (return), a lot cheaper than what a taxi will charge. Close to numerous restaurants and outlet shops. (The red lobster being our fave!) Staff very friendly and polite. Hotel also has a gym, pool and serves food, although we didn't use these facilities. If you are looking for a cheap, comfy hotel then this is for you!
Recommended
for Families
for Families
by A verified traveler
Posted Jan 6, 2013 on Hotels.com
Their service required much improvement...upon arrival we were told our room was overbooked, the second day we were locked out of our rooms and told we needed to switch rooms. Towels were never replaced, even though I requested clean ones. Garbage was never taken out and we were there for 4 nights, beds were never made. I would not return to one of Extended Stay Hotels again
Recommended
for BusinessTravelers
for BusinessTravelers
by me
they dont do clean room service dayly
Posted Jan 15, 2012 on Hotels.com
becarful this brand of hotels never clean the rooms dayly...if you going to spend more than one nigth they wont do room service dayly
Recommended
by Geoff
Posted Jan 3, 2012 on Hotels.com
Great hotel, 10 min bus ride from outside hotel to port authority, manhatton. Very cheap in comparison to ny hotels.
Recommended
by A verified traveler
Very awesome hotel, very bad accessibility to NYC
Posted Jan 30, 2012 on Hotels.com
No direct public transit to NYC, we spent more on cabs than on hotel rooms.
Recommended
for Everyone
for Everyone
by Erika from Glens Falls, NY, USA
Clean and convenient location
Posted Jan 24, 2012
Very clean and very friendly staff. Great option when you need to be near NYC and don't want to pay manhattan prices.
Recommended
for GetawayWithFriends
for GetawayWithFriends
by A verified traveler
Posted Jan 16, 2012 on Hotels.com