Ratings based on 524 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay.

Posted Nov 12, 2014
Pros: Convience to bus and surrounding businesses.
Location: Restaurants and shops nearby.
Nothing negative to report. Pleasant stay, great staff and easy access to NYC via bus #320. Just what we were looking for.
4 out of 5
Recommended
for Everyone
by A verified traveler

16 Nights

Posted Nov 10, 2014
Pros: Front desk staff, breakfast.
Cons: Housekeeping needs training.
Location: Great location
Away from home for 16 nights, front desk staff top grade, breakfast great, gym (machines are terrible), biggest complain is about the housekeeping staff, they saw empty bottles of shampoo and wouldn't clean for three days, threw out some cereal I had left over ( in a cup with lids on them, making it obvious not to touch) and wanted to eat at night. Sink wasn't cleaned as it should be more than a few days, left stains on purpose to see if they would be cleaned, and they weren't. If tray wasn't in bathroom, they'd leave it there instead of taking it to the bathroom and putting it in it's place. Left a few little crumbs on desk after breakfast, came at night, still there. Left a lot to be desired as far as their housekeeping was concerned.
Comment from Hotel Management
Nov 19, 2014 by Katie Myers, Hotel Management
Thank you for taking the time to share your recent experience. I'm happy to hear that you enjoyed most of your stay but am so sorry to hear that the cleanliness of your room did not meet your expectations. This is not the typical service that we provide here and we will be sure that this is addressed and does not occur again in the future. I hope that you will give us another try when you are in the area.
5 out of 5
Recommended
for Families
by A verified travelerfrom Memphis, TN

NYC launch pad

Posted Oct 27, 2014
Pros: Price and location. The staff was friendly and helpful.
Location: Walmart, Starbucks, McDonalds, etc.
I booked 2 rooms for 4 nights. The staff was consistently helpful and friendly. This is not a new hotel but it offers a lot of bang for the buck. Breakfast was very good. The hotel is located in a large shopping area with other hotels and many shops and restaurants. Getting to NYC was a breeze. Just walk across the street, buy your tickets at the kiosk and catch the 320 bus to Port Authority (about 20 min. depending on traffic). Our rooms were very acceptable and comfortable. Somehow I picked the perfect hotel for our NYC visit and we would certainly stay there again.
Comment from Hotel Management
Nov 8, 2014 by Katie Myers, Hotel Management
Thank you so much for your 5 star review. I'm so happy to hear that you enjoyed your stay and were able to enjoy our amenities. We hope to see you again during your next visit to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 23, 2014
Hotel is fine and the breakfasts are varied and good. Staff very helpful. Lots of places to eat nearby as is supermarket. Excellent bus service to New York usually 4 or 5 times an hour depending on time of day.
Comment from Hotel Management
Nov 8, 2014 by Katie Myers, Hotel Management
Thank you so much for the 5 star review. I'm so happy to hear that you enjoyed your stay and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Nice people, new mattresses

Posted Oct 20, 2014
Pros: Front Desk Staff, strong coffee, new mattresses, free wifi, good location
Cons: Maintain the AC and spruce up the furniture
Location: 12 movie theater complex, restaurants, bars, 15 minutes from NYC
It's a standard issue hotel that looks like every other nondescript chain hotel around the world, but the following is worth commenting on: The front desk staff were really friendly and sped us through the check in and out. Really great. Free WIFI (I didn't use it so can't comment on speed). Good area with ample restaurants and entertainment. Close to several buses to NYC. New mattresses (I would recommend it just for that.). The furniture in the room was pretty blah, with an old desk chair that was a little worse for wear. Breakfast is included and they offer eggs, bacon and waffles. They also have strong coffee available most times, which is great. The AC in our first room was broken. It took us about an hour to get it checked out and finally we were moved into another room. This was bothersome because it was already 12pm and we were dead tired. I would consider staying there again if I'm in the area.
Comment from Hotel Management
Oct 22, 2014 by Katie Myers, Hotel Management
Thank you so much for taking the time to review your recent stay. I'm so happy to hear that you enjoyed your stay and enjoyed the mattresses. I'm sorry that you had issues with your AC unit in the room but am happy that we were able to move you to a better room. We hope that you will stay with us again during your next visit to the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester, UK

Average hotel in good location for NYC trip

Posted Oct 20, 2014
Pros: It was more than adequate and in a good location - really handy to get into NYC.
Cons: Hotel is in need of a refurbishment
Location: Plenty of shops and restaurants in the area and NYC is easily accessible by bus
Had a good stay as the hotel had everything we needed, but it was really out dated and in need of refurbishment, as the room was old and needing some TLC, however the bed was really comfy and the room was clean. The free breakfast was alright but could have a bit more choice. The staff were friendly and helpful and the location is perfect as you can get the bus outside the front of the hotel into Manhatten and only takes about 15 minutes, depending on the traffic though. It's located next to a huge Walmart and other shops and restaurants so there's plenty in the area as well. I would recommend staying there but the hotel does need a refurbishment.
Comment from Hotel Management
Oct 23, 2014 by Katie Myers, Hotel Management
Thank you for taking the time to leave a review. I'm happy to hear that you enjoyed your stay and found our location to be convenient for your travel needs. Thank you for your feedback and we hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful staff

Posted Oct 18, 2014
The facilities are showing its age and the rooms need urgent renovations. The staff, however, is incredibly friendly and helpful. Big thanks to Oscar and Miguel.
Comment from Hotel Management
Oct 23, 2014 by Katie Myers, Hotel Management
Thank you for taking the time to share your experience. We value your feedback and appreciate it. I'm happy that the staff was able to assist you with your needs and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas city, missouri

Hotel is very close to everyplace you want to go.

Posted Oct 17, 2014
Pros: The staff specially Holly who help me in all my inquiries. She a very nice person.
Cons: The lightings around the hotel. Too much trees and gps can't locate the location
Location: Sams club, Walmart and restaurant are all walking distance and you can't hear noises outside your room
I have no problem with the hotel. The only problem is the GPS can't find the location. The breakfast you served are very good.
Comment from Hotel Management
Oct 23, 2014 by Katie Myers, Hotel Management
Thank you so much for the 5 star review. I'm happy to hear that you enjoyed your stay and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

I think the nearest hotel to Manhattan.

Posted Oct 13, 2014
It was so good that you just cross the street and was the bus stop and takes 12 min to get to Manhattan Port Authority. The breakfast was great and the rooms really spaceful.
Comment from Hotel Management
Oct 13, 2014 by Katie Myers, Hotel Management
Thank you so much for the 5 star review! I'm so happy to see that you enjoyed your stay. We hope to see you again soon!
5 out of 5
Recommended
for Families
by A verified travelerfrom DC

Nice!

Posted Oct 6, 2014
Pros: Free breakfast and WiFi. NJ Transit Bus #320 goes from hotel (almost) to Port Authority in NYC.
Cons: n/a
Location: Very nice inexpensive hotel within 15 minutes from Manhattan. Free breakfast and WiFi. NJ Transit Bus #320 goes from hotel (almost) to Port Authority
Very nice inexpensive hotel within 15 minutes from Manhattan. Free breakfast and WiFi. NJ Transit Bus #320 goes from hotel (almost) to Port Authority in NYC.
Comment from Hotel Management
Oct 11, 2014 by Katie Myers, Hotel Management
Thank you so much for the 5 star review! I'm so happy to see that you enjoyed your stay and we hope to see you again soon!