Ratings based on 2,323 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom New Jersey

EXTREMELY outdated hotel. NOT worth the rate.

Posted Mar 27, 2015
EXTREMELY outdated hotel not worth the rate. Does not represent the SPG brand well in comparison to other SPG properties. Your better off staying in NYC or up River Rd in Edgewater at the Homewood Suites hotel which is newer and over an outdoor mall w/ plenty of shops and restaurants to choose from. Will NOT be returning here EVER again. I paid for my 1 nights stay room rate in advance w/ Expedia and the hotel charged me the room 2x's in addition to what I paid Expedia. Instead of just charging me the incidentals after I checked out. Still waiting for my credits on my cc to appear. Accounting says it was an issue w/ their systems. Yeah RIGHT.......
2 out of 5
by A verified travelerfrom NY

Be aware

Posted Mar 21, 2015
This Sheraton did not meet the expectations of what a Sheraton service is. The staff was always too busy socializing amongst each other to even help anyone. There was no friendly service or any helpful staff at this location. I also recommend that you double check your credit card statements because they will double charge you for a room you've already paid for. When you try to get the extra charges reversed they will give you a crappy reason as to why your charged twice. So you end up paying double the amount for only room. Please think twice before staying here!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom t

Cant Beat the views

Posted Mar 8, 2015
Other than no fridge , everything is good and close to the city . Just take the bus or ferry right outside the hotel . Can't beat the convenience, location and views .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunbury, PA

Birthday weekend

Posted Mar 7, 2015
Second time staying here to go into the city. Didn't realize there was a club level with breakfast. We will book that next time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Medford,NY

Pleasant Stay

Posted Jan 26, 2015
Pros: the bathroom lighting is great for makeup and thought it was really pretty
Cons: water pressure in the shower wasn't so great and didn't like that you had to pay for parking !!!
Went for a friends birthday and really enjoyed staying here would def recommend it
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Clean convenient and polite staff Parking too expensive. I wish if was inclusive to the price
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bxl

hotel biensituer au calme

Posted Jan 19, 2015
Pros: l acceuil, le confort,la vue,la situation.
Cons: je ne vois rien d essentiel a améliorer
Location: je n'ai pas eu le temps de visiter le quartier mais il y a un tres bon restaurant juste en face ou vous pourrez déguster des steak vraiment delicieux
tres bien acceuillli dans un hotel tres confortable avec une vue magnifique. Le bus ou le ferry est juste a coté de l'hotel pour se rendre tres facillement a manhattan. Vraiment une belle experience.
2 out of 5
by A verified traveler

タクシーがぼったくり。。。

Posted Jan 5, 2015
ホテルスタッフにタクシーを呼んでもらったのですが、空港までホームページには往復で128$と表記があるのにたいし、実際は片道で136$をとられました。
4 out of 5
Recommended
for Families
by A verified travelerfrom Montreal

Great New Year stay !

Posted Jan 4, 2015
Pros: Close to NY and the room is spacious.
Location: 3 days in Manhathan and one hockey game at New Jersey Prudential Center MTL vs Devils.
Great location, ferry just beside the hotel to NY. Clean, good staff and quiet. The only thing missing is a coffee like a Starbucks. There is not too much restaurant or facilities around the hotel, You need a five minute car ride to found a grocery, Starbucks and other accommodation. Heating/climatisation is noisy. Lobby is small and could be more prestigious. Restaurant is ok and has a great view of NY. No lobby bar. Overall a good stay with my wife and two kids of 7 and 10.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient near city

Posted Jan 4, 2015
Good, comfortable,convenient. Wifi should have been free