Ratings based on 2,302 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Medford,NY

Pleasant Stay

Posted Jan 26, 2015
Pros: the bathroom lighting is great for makeup and thought it was really pretty
Cons: water pressure in the shower wasn't so great and didn't like that you had to pay for parking !!!
Went for a friends birthday and really enjoyed staying here would def recommend it
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Clean convenient and polite staff Parking too expensive. I wish if was inclusive to the price
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bxl

hotel biensituer au calme

Posted Jan 19, 2015
Pros: l acceuil, le confort,la vue,la situation.
Cons: je ne vois rien d essentiel a améliorer
Location: je n'ai pas eu le temps de visiter le quartier mais il y a un tres bon restaurant juste en face ou vous pourrez déguster des steak vraiment delicieux
tres bien acceuillli dans un hotel tres confortable avec une vue magnifique. Le bus ou le ferry est juste a coté de l'hotel pour se rendre tres facillement a manhattan. Vraiment une belle experience.
2 out of 5
by A verified traveler

タクシーがぼったくり。。。

Posted Jan 5, 2015
ホテルスタッフにタクシーを呼んでもらったのですが、空港までホームページには往復で128$と表記があるのにたいし、実際は片道で136$をとられました。
4 out of 5
Recommended
for Families
by A verified travelerfrom Montreal

Great New Year stay !

Posted Jan 4, 2015
Pros: Close to NY and the room is spacious.
Location: 3 days in Manhathan and one hockey game at New Jersey Prudential Center MTL vs Devils.
Great location, ferry just beside the hotel to NY. Clean, good staff and quiet. The only thing missing is a coffee like a Starbucks. There is not too much restaurant or facilities around the hotel, You need a five minute car ride to found a grocery, Starbucks and other accommodation. Heating/climatisation is noisy. Lobby is small and could be more prestigious. Restaurant is ok and has a great view of NY. No lobby bar. Overall a good stay with my wife and two kids of 7 and 10.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient near city

Posted Jan 4, 2015
Good, comfortable,convenient. Wifi should have been free
2 out of 5
by A verified traveler

Posted Dec 31, 2014
DO NOT order breakfast in the morning to be delivered. There is always a problem. I have spent over 50 days in that hotel in 2014. DONE. Will find another one. No apologies, nothing. Just a "I will tell the kitchen manager" This has happened multiple times where I put the card on the the door for a breakfast order with a time. I just get the impression that there time is more important than my time. They get paid for their time but if I am late for work I dont get paid and go without breakfast. Very dissappointed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Weehawken, N.J.

Excellent hotel with awesome view of New York City

Posted Dec 31, 2014
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guatemala

great hotel, good price

Posted Dec 21, 2014
Pros: ubication and view from room
Location: chris ruth staek house.great as Holigans too.
The hotel fonrt desk people were very very gentle, and helpfull. It is well located and good restaurantes around. Unfortunally couldnt eat at hotel due to a private party but look so good. Next time I will.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tustin, CA

Nice hotel right near the water with an great view

Posted Dec 18, 2014
Pros: The staff was friendly and mostly helpful
Cons: Room service and clean up of the room.
Location: Ferry access to the city is right by the hotel. I bought my round trip ferry ticket at the front desk.
The room itself was nice and comfortable and the staff was friendly. Right near the water so it was easy to take a ferry into the city. What I didn't care for was the following: My breakfast tray was never cleaned out of my room. My bed was never made (I did put a sign out saying I didn't need them to change out linens) There was no room service menu. I got a drink at the restaurant bar- the bartenders where inattentive and then charged me for a drink I never had. I did have the beet salad from the restaurant- it was excellent.