Ratings based on 627 Verified Reviews
They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler
Good balance between price and proxmity to NYC
Posted Jan 1, 2013
Got a free upgrade to Club level which was great. The beds were very comfortable! Good hotel at a good price as staying in NYC would've been much more expensive. Thumbs up for the complimentary shuttle service to the train station, without which, I wouldn't have stayed there as taxis are $22 one way from train station to hotel.
4 out of 5
Recommended
for Everyone
by Hector from NJ
Nice one night stay
Posted Jan 27, 2013
Pros: Elegant, breakfast
Cons: No king bed available at the time
Location: Convenient, quiet
Nice location, decent price for the area. We booked on the same day for a king bed and upon arrival were told only double beds were available. They made up with free breakfast buffet next morning. Breakfast for refreshingly good. We were quite satisfied with the hotel.
3 out of 5
Recommended
for Families
by A verified traveler
Lost in New Jersey
Posted Jan 27, 2013
Pros: Pool and exercise room.
Cons: Access
Location: Hard to get to.
The hotel was nice. The pool was good. The big problem is getting back to the hotel. You need a GPS and that doesn't always help. I think the hotel could be more proactive in providing a map to show how to get onto the correct service road from 3 East and 3 West so you don't end up on the turnpike.
4 out of 5
Recommended
for Everyone
by Michelle from Toronto, ON, Canada
Very satisfied!
Posted Jan 20, 2013
Pros: Love our room
Cons: The hotel could improve on getting the elevators more faster!
Location: Willow brook mal is about 20mins away, also another outlet mall wa close by. The front desk will give you a list of all the outlets close by!
The Hotel was clean and welcoming, the room was clean and comfy. We stayed on the new renovated 14 floor. Overall we were very satisfy with our stay.
3 out of 5
Not Recommended
for Everyone
by A verified traveler from Uxbridge
Great for access into New York and New Jersesy
Posted Jan 13, 2013
We were quite pleased with the distance of the hotel to New York that was the only thing we liked. The rooms are dirty and not so comfortable ! But the price was decent and Internet was free and it was just a 12 min drive to New York City ...if there's no traffic at the Lincoln and Holland tunnels !!
4 out of 5
Recommended
for Everyone
by A verified traveler
Great base to visit Manhattan
Posted Jan 11, 2013
Pros: Great view of Manhattan, the pool, the Club Lounge, the shuttle to go to Seacaucus train station.
Cons: Shuttle bus is every hour and has only 11 seats available. Once out of a 3 days stay, 2 people had to wait for the next shuttle (one hour later).
Location: Montreal, Canada
Good with kids thanks to the pool. By reserving with Expedia, we got their Club option: access to the Club Lounge with appetizer in the evening, breakfast in the morning, and drinks al day long. Shuttle bus brings us to Seacaucus train station. It then costs 8$ return trip to Manhattan and it is a 10 minutes ride.
3 out of 5
Recommended
for Everyone
by A verified traveler
Could be better
Posted Jan 7, 2013
Location: There is nothing walking distance but the shuttle they offer is really good
Overall this hotel was good. Clean rooms and friendly staff. The upkeep of the hotel could have been better, they had many out of service elevators, the hot tub was out of order and there was never any soap in the public washrooms.
1 out of 5
Not Recommended
for Everyone
by Bhajji from California, USA
Too many catches
Posted Jan 26, 2013
Pros: Nothing
Cons: No breakfast included, no wi-fi included, no shuttle to laguardia or newark airports
Location: Far far far....
For around $200 per night paid, No wifi included No breakfast included No Shuttle from main LaGuradia or Newark airport No complimentory water bottles in room No sofa in room No fridge or mini fridge in room No way to book using miles or upgrade from reception No walking restaurant to eat $120 cab fare from laguardia airport $75 cab fare from penn station ny
4 out of 5
Recommended
for Everyone
by A verified traveler
Generally OK, but ...
Posted Jan 15, 2013
Room temperature was warm. Room (towels, coffee, etc.) was set for two people even though we reserved and paid for four.
5 out of 5
Recommended
for Everyone
by Megan from Philadelphia, PA, USA
Great hotel
Posted Jan 11, 2013
Easy to get to the IZOD center also great view of NYC skyline