“Good location, good food”

Only down side was the effect on the restaurant when the chef s appeared to have wednesday night off - food not as well presented and slow service. Reception staff were very helpful. Rooms very clean. Food very good value

“Very comfortable and well looked after”

The Staff couldn't do enough for us.The rooms were large and comfortable. The meal were excellent. All the SAtaff helped to make our holiday enjoyable. We had to change rooms because it was on the corner near the Traffic lights and sound of noisy exhausts and radios made sleep difficult.There weas no air conditioning but we couldn't open the windows when it was a very hot evening because of the noise. The staff moved us to another room at the back of the hotel which meant we got some sleep.The hotel is 10-15 minutes walk from town centre which we didn't expect. I would wholeheartedly reciommend this hotel.

“A good choice in St Helier”

A good choice for St Helier. Within walking distance of downtown. Great bar food and service. Two desk clerks a bit snarky. Another waiter/general help guy was wonderful. Clean, enough space for suitcases in room, nice place to stay. This was our second visit with them.

“What a great place to stay”

On arrival to The Royal we were greeted by very polite and cheerful staff. Although quite an old building it certainly shows that it has been cared for. Our room was spacious and very cosy with all the mod cons. The dining area is bright and clean althougth the art work needs something to be desired. Breakfast was exceptional which included fruits, cereals, and the heatiest of English Breakfast. My wife and I will certainly be returning.

“Wonderful food and friendly service”

With a menu that changed every day there was no need to go elswhere when the food was so good and the service excellent. Our room was spacious and comfortable and quiet. The bar is also comfortable although the large screen tv playing pop videos wasn't to our taste.

“Would go back again”

Being in the centre of St Helier there is a certain amount of traffic noise but not enough to be annoying and did not go on through the night Breakfast was taken in the refurbished resturant Seasons, we also had a delightful evening meal there which we felt was good value for money and very tasty. The hotel staff were all extremely helpful. Our room was large and had everything we needed but was a little dated.

“Excellent 3 star hotel”

Arrived to a friendly welcome and was allocated room 142 at the back (as requested when I booked). Room spacious and well furnished, not at all dated. Modern bathroom, also spacious, with all the usual facilities and no problems with the shower. It is quiet at the back apart from around 8.00 when the nearby garage opens but this was not a problem as we were getting up then anyway. Good breakfast: help yourself to the usual cereals, fruit juices, yoghurt, fruit, toast, tea and coffee and there was hot food which included scambled eggs, bacon, sausages, tomatoes, beans, mushrooms and potato thingies that were regularly replenished. If you wanted your eggs cooked differently then you just had to ask. Porridge was also available on request (we had it twice) and special diets are catered for. They coped well when busy (around 9.00) and all the staff were friendly and professional. There is parking within the hotel for around 12 vehicles although you have to be a little careful manoeuvring into a space. The hotel is close enough to the centre and the shops and restaurants can be reached within a 5 - 10 minutes walk. We didn't eat at the hotel restaurant although the menu looked good and it was busy most evenings. We had a lovely holiday and I would thoroughly recommend the Best Western Royal as a base to anyone thinking of visiting Jersey, it's a beautiful island.

“Great Food”

The menu changed on a daily basis and was really excellent in quality, service and price.

“The perfect holiday hotel.”

We have never stayed in a hotel before where all the staff went out of their way so much to be friendly, courteous and helpful.

“would recommend very highly”

Good location although kept getting caught up in one way system to reach hotel, got their own car park off of road which is great. Breakfast buffet style which was excellent. Very helpfull staff and friedly. Room so clean. Would definately go again. Keep it up.