Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Good position next to beach and transport

Posted Jul 20, 2014
Pros: Position and easy access
Cons: Triple glazing at the front, update décor.
Location: Easy access to beach and outdoor swimming pool. Good walks either way.
Stayed for 4 nights and would stay again . Front rooms noisy because of traffic would benefit from triple glazing. Décor dated but very clean. Staff most helpful and friendly. 10 min walk into town and bus stop outside. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from w sussex uk

Nice hotel with sea view.

Posted Jul 20, 2014
Hotel within walking distance St Helier centre, bus stop on doorstep. Local bars restaurants close by outdoor sea pool with coffee bar next door. Hotel indoor pool open till 9pm. Our room spacious, furnishings a little worn but I would happily return. Staff informative and chatty. wifi free but limited to 2 areas. A few internal stairs but hotel had ramp for wheelchair users and lifts to some floors.
4 out of 5
by A verified traveler from UK

Great breakfast but terrible evening meal

Posted Jul 18, 2014
Pros: The staff - very helpful and courteous.
Cons: A complete refurbishment as the hotel is 'tired'. The evening meals are of poor pub standard - preprepared and nuked beyond palatable.
Location: A free sea pool is 200 metres away and very popular. The hotel is a 20 walk or 5 minute walk from St Helier centre.
We were allocated a corner balcony room (26) on the second floor and close to the lift. The room was of a good size with comfortable twin beds and a reasonably sized en-suite. Unfortunately the toilet paper holder was too far from the actual toilet (design fault?) to be practical and we had to request extra rolls to be placed on the cistern. The walls seemed a little thin as I was clearly able to hear the occupant of the adjacent room snoring loudly each night between 3 and 5am (the snorer's partner deserved a medal as the sound woke me up regularly!) The full English breakfast was superb and based on this we booked an evening meal at the hotel - big mistake! £15 for two courses, the main of which was almost inedible and clearly had been pre-prepared during the day and warmed up/nuked that evening. There are other restaurants nearby which are excellent - particularly the Portugese Bistro across the road (not open in Wednesdays).
5 out of 5
Recommended
for Couples
by A verified traveler from manchester

nice swimming pool

Posted Jul 11, 2014
Pros: Very friendly staff nice swimming pool.
Cons: Car parking facilities, fan in bathrooms
Location: bus stop outside hotel, not far to drive to local attractions , next to a beach and pier.
Used hotel for short stay. Nice swimming pool and clean changing facilities. Good choice of food at breakfast, friendly staff .Some entertainment in bar area in evening. Room clean and tidy with sea view. Bus stop right outside to hop on a bus if you wanted to.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham, England

Lovely hotel.

Posted Jul 8, 2014
Pros: Good choice of breakfast. Clean rooms. Staff very friendly.
Location: Plenty to do in surrounding area. The bus pass we purchased was great value and you could travel all over the island with it.
Lovely hotel next to beach and outdoor swimming pool. Good public transport links to the whole island.
4 out of 5
Recommended
for Couples
by A verified traveler from Northamptonshire

Nice hotel, good location and sea views

Posted Jul 7, 2014
Pros: Friendly staff Location
Cons: Car park!! Bigger bath towels
Location: St. Helier shopping Banjo - St. Helier Mont Orgueil, Gorey St. Aubins St. Brelades Mansell Collection
Fort d'Auvergne is a very nice hotel, walking distance from shops, bars & restaurants. The reception staff were extremely helpful, giving directions and helping us with our boarding passes. Our room was very clean with everything we needed. The breakfast was good, waiters friendly and eager to help.
5 out of 5
Recommended
for Everyone
by A verified traveler from kent

Nice hotel with friendly staff

Posted Jul 7, 2014
Pros: Everything!
Location: Near to the promenade and beach. Short bus ride away from Gorey.
Had a lovely clean room with balcony overlooking the sea.One of the best hotels I have stayed in! Lovely food, lovely helpful staff and very clean ..would stay here again. A little way from town but no.1 bus stops outside and runs every 15 mins- well worth it. ( only takes 5 minutes)
5 out of 5
Recommended
for Everyone
by A verified traveler from Peterborough, UK

A very enjoyable stay at the Fort D'Auvergne hotel

Posted Jul 6, 2014
Pros: Friendliness of all staff , comfortable bed, indoor swimming pool, excellent location and good breakfasts.
Cons: Some furnishings could do with replacement or updating as long as character of hotel was still maintained. Didn't affect our stay though.
Location: Next to beach & a sea pool lido. Bus stop to St Helier outside hotel. Car hire just across road.
Fort d'Auverne hotel is quite old fashioned in it's decor, but had all the facilities that we required for a comfortable & most enjoyable 5 night stay. We will certainly be returning in the future. All staff friendly, helpful & efficient.
5 out of 5
Recommended
for Families
by A verified traveler from yorkshire

good hotel close to beach good swimming pool

Posted Jul 3, 2014
Location: ideal position almost on the beach
everything fine clean hotel efficient staff room comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler

room 6 not very nice noisy and smelly from kitchen

Posted Jun 30, 2014
Pros: most of staff and indoor pool.
Cons: room 6 worst in hotel as per 7 and 8 noise from kitchen and fans.
Location: beach
not nice room 6. pool and staff v good .evening meal pricey over valued £30 for a couple 2 course.