Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.1 Room cleanliness
3.6 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Hansfrom Zuid Holland

Gedateerd hotel wat ons niet verwachtte!

Posted Mar 11, 2014
Pros: Uitzicht en ligging
Cons: Heel veel! Er moet dan wel geïnvesteerd worden om het achterstallige onderhoud weg te werken en de algehele kwaliteit op een hoger niveau te krijgen.
Location: Prima locatie boven op de Olijfberg met een schitterend uitzicht!
Bij aankomst kon men geen enkele boeking terugvinden. Kregen toch een kamer! Hotel kenden wij van circa 37 jaar geleden en heette toen overigens Intercontinental Jerusalem. Thans 7 Arches Hotel. Afgelopen 37 jaar is er niets geïnvesteerd in het onderhoud van het hotel. Hotel ligt wel op een unieke locatie namelijk op de Olijfberg met een gigantisch uitzicht op de oude ommuurde stad van Jeruzalem. Hotel is thans zeer gedateerd en de hele entourage is " smoezelig". Vlekken op vloerbedekking etc. Ramen zeer vuil en meubilair dat zeker niet meer bij het heden past. Ontbijt is kwalitatief van een laag niveau. Voor 126,00 USD is ongetwijfeld een beter hotel te vinden. Al met al een hotel dat ik wat kwaliteit zeker niet aan anderen zal aanbevelen. Gaat men uitsluitend voor de ligging c.q. het uitzicht dan weer wel.
3 out of 5
for Business Travelers
by A verified traveler

Drei Sterne

Posted Mar 7, 2014 on Hotels.com
Das Hotel entspricht 3 Sternen. Absolute Spitze ist die Lage auf dem Ölberg. Wenn investiert würde, könnte es ein 5- Sterne-Haus werden.
5 out of 5
for Everyone
by Nelliefrom Pa, USA.

Great location

Posted Jan 15, 2014
Pros: Location, staff, breakfast and dinner. Great view at sun rise.
Cons: Newer amenities and furniture.
Location: Churches, cemeteries, local falafel stores, and an excellent gift store nearby.
We were on top of the hill. Great sight. Historic locations were nearby. We used the local taxicabs and were able to budget our stay for a full week. The breakfast was excellent, the staff were very helpful. If we go back we will stay there again. I think it is important to be able to appreciate the good in people, and understand the culture of the location if you are in Jerusalem for such an experience. All good thoughts. Thank you Seven Arches!
3 out of 5
by Alicefrom Scotland

Go prepared.

Posted Jan 10, 2014
Pros: View and location as it was quiet.
Cons: Tea and coffee in rooms. More staff around at meal times and also to bring guests their order rather than guests following staff to the kitchen.
Location: About 30 minutes walk from the old city and taxis very expensive. On top of a hill so mobility essential.
Location is excellent overlooking the city. However, to sit outside to enjoy it is accompanied by persistent touts. The decor is basic but comfortable. Rooms huge. Breakfast basic, dinner was alright but they forgot my steak sauce and vegetables. Staff are fairly friendly. Was happy enough there until I was targeted by a taxi driver, Wally, who frequents the hotel and is friendly with the hotel security guard. I was conned and stolen from. The day I found out, the hotel receptionist would not let me use another phone - broken in my room- but after demanding help, the hotel manager obliged and even refunded some of my accommodation costs. On coming home, i discovered the fraud was much more serious and have written 3 e-mails since yesterday to the hotel manager informing him of this con man and also his involvement with the hotel security guard - I have as yet had no response. Housekeeping was a bit lapse with staff sometimes forgetting basics such as toilet roll and towels. One other receptionist had wandering hands too. When I reported to the reception I had been de-frauded from, no advice or help was given other than my using a phone. The staff booked a taxi for me quoting one price which turned out wasn't the truth. I would not return there again. No tea/coffee facilities in rooms and I had to go and actually go into the restaurant after asking reception to get e.g. tea, coffee, wine. Pretty self service. Some sound staff though of course who were helpful.
3 out of 5
for Getaway With Friends
by Juliafrom NY

Decent hotel; good value; friendly staff

Posted Jan 8, 2014 on Hotels.com
Hotel 7 Arches is very outdated. The appearance of rooms and facilities resembles a hotel from the '70's or '80's. However, the room was tidy with basic accommodations and a nice view of the garden and Mount of Olives. The price was very reasonable, especially considering I submitted the booking for the room just the morning of my stay. The hotel staff was friendly, helpful, and hospitable. No Wi-Fi, but a full breakfast in a lovely dining area is included for all guests. If you wish to give your business to a native Palestinian/Jordanian family and stay on the Mount of Olives, then I recommend it.
4 out of 5
for Everyone
by Charlesfrom England

A slightly surprising gem

Posted Jan 6, 2014
Pros: The hotel is very friendly ,The views are the best in the city , The walk to the old city is sensational , Free Wi Fi in the lobby is excellent.
Cons: The rooms are dated. The beds are comfortable , room cleaning is excellent , none of the TV channels are in English , in my room I could not get Wi Fi
Location: The Hotel is a mile largely down hill walk from the old city , several important churches are also located on the mount of olives
When we first booked we were quite nervous about being in East Jerusalem, but the hotel and location proved to be great. We arrived at 3 am due to flight delays and staff were very helpful in getting us too are room quickly. Woke up to the most magnificent views of the city imaginable, and a good Palestinian / international breakfast. The walk into the old city takes about 20 minutes and in good weather is pure pleasure , getting back up the hill is more of a challenge , but the 75 Bus from Damascus Gate works well . Locals were warm and friendly when we needed to ask directions , the taxi drivers are also good fun , everyone wanting to offer a special deal and a day trip to Bethlehem , Galilee etc (well worth agreeing prices in advance or insisting they use the meter) Rooms are a good size but by British standards dated , the beds are comfortable and their is plenty of hot water for a bath or shower , but you may have to request a stopper for the bath. The TV has no English Channels , WI FI is excellent in the lobby reception area but not available in the rooms.
3 out of 5
for Families
by Harry


Posted Dec 19, 2013
Pros: nvt
Cons: nvt
Location: nvt
5 out of 5
by A verified traveler

well done

Posted Oct 29, 2013 on Hotels.com
2 out of 5
by Visitors

Posted Oct 16, 2013
I have nothing to change on my report, All what i wrote was true. Bye, bye.
5 out of 5
by Reidun Buggefrom Norge

Eventyrlig panorama!

Posted Oct 10, 2013 on Hotels.com
Meget tilfredsstillende. Alle i reisefølget var svært godt fornøyde med rom,mat og service. Vakker beliggenhet med flott utsikt til Gamlebyen og Jerusalem sentrum.