Ratings based on 115 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby Fritzie from New York
Perfect location and atmospherePosted Feb 12, 2014
Pros: Cleanliness, high quality furnishings, professional staff, good food.
Cons: Their spa could offer more services such as facials and pedicures for women.
Location: Memila shopping area, Old City Jerusalem, municipal gardens and parks.
Within walking distance of Old City, parks, and nice shopping area. The view from hotel was awesome. We especially loved relaxing in the hamam steam room in the evening. Every staff member was courteous and attentive. This hotel offers the perfect combination of old world atmosphere and contemporary convenience. We loved it!
for Everyoneby Ed from US
Location, location, locationPosted Jan 1, 2014
Pros: Location, breakfast buffet
Cons: Old and rundown room.
Location: Old City very close. 15 minute walk to the Jaffa gate.
Deluxe room was not very deluxe. Very plain and more like a Motel 6 in the US. Very good breakfast buffet! Staff was straining to be polite. The only thing that made this hotel worth the $400 per night was the location. We could walk to everywhere in the Old City. If you don't plan to walk everywhere and don't need to be very close, don't stay here. Go somewhere nicer and worth the money.
for Everyoneby Michael from Israel
warm and beautifful placePosted Dec 15, 2013
Recommendedby A verified traveler
Great location - within walking distance to sitesPosted Dec 1, 2013 on Hotels.com
Only problem was that the air con wasn't working
for Everyoneby Cris from Toronto
Posted Nov 28, 2013
by A verified traveler
Posted Nov 25, 2013
Cons: Rude staff. No air conditioning. When we complained, they said they could do nothing until morning. Despite advertising it as such, no free wifi in th
Recommendedby Barbara from Dallas
Posted Nov 25, 2013 on Hotels.com
Loved the hotel. Loved the location. Staff was very friendly and helpful. The breakfast buffet was wonderful. Would visit hotel again in future.
Recommendedby Andrew blazar from United states
Posted Nov 23, 2013 on Hotels.com
Disappointing in that this was my third stay at the hotel in the last 15 months and they stuck us in the old part of the hotel. If booking this hotel you must state that you want rooms in the newer wing. The older needs a major rennovation
for Couplesby John & Bernetta from London
Posted Nov 20, 2013
Pros: Excellent location and full of charachter.
Location: Very close to the Old Train Station which has recently been renovated -an excellent location for choice of bars, restaurants , shops and exhibits.
Recommendedby Myriam forero from Usa
Posted Nov 20, 2013 on Hotels.com
Good hotel, great breadfast, But very unfriendly customer service.