Ratings based on 102 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Mariafe from Lima, Peru
Nice hotel, excellent locationPosted Apr 6, 2014
Very well located, walking distance from Jaffa gate. Very nice view from the hotel. Staff was always very helpful. Limited food menu but many good restaurants close to the hotel. Very recommendable!
for Everyoneby A verified traveler
Great location to the old city of JerusalemPosted Mar 9, 2014
Pros: Closeness to the old city
Location: Good restaurants at the train station and don't forget to visit the story of the cable car inside the hotel.
Historic hotel near the Jaffa and Zion gates at the old city. It is also near the old train station that has been converted into a nice area for dinning and some shopping. The hotel has a number of landmarks including the cable car that was used to supply the Israeli settlers prior to the 1967 war.
for Everyoneby Fritzie from New York
Perfect location and atmospherePosted Feb 12, 2014
Pros: Cleanliness, high quality furnishings, professional staff, good food.
Cons: Their spa could offer more services such as facials and pedicures for women.
Location: Memila shopping area, Old City Jerusalem, municipal gardens and parks.
Within walking distance of Old City, parks, and nice shopping area. The view from hotel was awesome. We especially loved relaxing in the hamam steam room in the evening. Every staff member was courteous and attentive. This hotel offers the perfect combination of old world atmosphere and contemporary convenience. We loved it!
for Everyoneby Ed from US
Location, location, locationPosted Jan 1, 2014
Pros: Location, breakfast buffet
Cons: Old and rundown room.
Location: Old City very close. 15 minute walk to the Jaffa gate.
Deluxe room was not very deluxe. Very plain and more like a Motel 6 in the US. Very good breakfast buffet! Staff was straining to be polite. The only thing that made this hotel worth the $400 per night was the location. We could walk to everywhere in the Old City. If you don't plan to walk everywhere and don't need to be very close, don't stay here. Go somewhere nicer and worth the money.
for Everyoneby Michael from Israel
warm and beautifful placePosted Dec 15, 2013
for Everyoneby Cris from Toronto
Posted Nov 28, 2013
by A verified traveler
Posted Nov 25, 2013
Cons: Rude staff. No air conditioning. When we complained, they said they could do nothing until morning. Despite advertising it as such, no free wifi in th
for Couplesby John & Bernetta from London
Posted Nov 20, 2013
Pros: Excellent location and full of charachter.
Location: Very close to the Old Train Station which has recently been renovated -an excellent location for choice of bars, restaurants , shops and exhibits.
by R from London
Slightly run-downPosted Oct 31, 2013
Cons: Condition of room, its fixtures and fittings.
Location: Only 10 mins (steep in parts) walk from Old City. Close to former railway station now offering choice of cafes/restaurants/bars & foodie supermarket.
A pleasant hotel with an interesting history, attentive staff and a great view from the attractive gardens across the valley to the Old City walls. However, the room's fixtures and fittings were a bit tired - including the wobbly main door lock - and didn't merit the advertised number of stars. Breakfast at $US28 per person was rather expensive. The busy road out front is not a noise problem when you're in the hotel as most of the building is below the level of the road - reception is on the top floor - and facing the other way down a steep slope.
for Everyoneby Robert from Montreal, Canada
Gorgeous old hotel with all the modern facilitiesPosted Sep 26, 2013
Cons: nothing to add!
Location: Walking distance to the old City Nice pool. Old style turkish bath & great massage therapists
Simply said, I would not stay in any other hotel in Jerusalem! Beautiful old hotel, great views, a wonderful spa and hammam Great massage therapists (ouch!!!) Multilingual helpful staff and a very accommodating manager… What else can we ask! The rooms are spacious, modern and clean with that 19th century touch that make them a pleasure to be in. I don't see what I can add. 5 stars for me.