Ratings based on 442 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.2 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Parking

Posted Jul 27, 2015
Pros: It was OK
Cons: Fire the parking asttendant
Location: Great location
Parking in Jeruselem is a problem and the parking attendant was terrible. He ran the parking lot like a little kingdom. He has very rude.I would never stay in a Hotel that employed such a rude person.
5 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul

Exceeded expectations; Manager Nirvana was super!

Posted Jul 7, 2015
Pros: Everything.
Cons: Nothing. The only reason we would stay somewhere else in Jerusalem would be to experience another neighborhood.
Location: There are lots of shops and it's a short walk to the old city. I felt perfectly safe with my husband but I would caution young women to dress modestly
We stayed here for 5 nights during Ramadan. That is important because the hotel is in the Muslim quarter. Every time you walk into the old city, you will be walking past lots of shops. During the fast, some of the shopkeepers can be a bit grumpy (most are not) but come evening, it is a very festive atmosphere and lots of fun. The hotel is a 5-10 minute walk to Herod's Gate. The facility is very pleasant. Our room was spacious, with a wardrobe, dresser, night stands, and a seating area with two comfortable chairs. We also had a small fridge, hot water kettle, and a blow dryer. The air conditioning worked well, which was one of our big concerns in choosing a hotel. Breakfast was a great surprise. it was sumptuous. There is an omelette bar, cereals, sliced meats & cheeses, many breads & cakes, hummus (of course!), cut fruits & vegetables, etc. With such a filling breakfast, we only needed one more meal during the day. The final commendation for this hotel was the staff. Everyone was friendly and helpful. The maintenance is trained to smile and say, "Good morning," etc. whenever they pass you. Finally, I must especially mention the front desk manager, Nirvana. She made us feel like we were her favorite guests, going out of her way to help us, yet I saw her treating the other guests with the same warm, gracious efficiency. When one cabbie appeared to have overcharged us, she called his company and got a discount for our next ride.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton, FL

Liked It Very Much

Posted Jun 25, 2015
Pros: Everything
Cons: Nothing
Location: Right near the Old City, the Rockefeller Museum and little shops.
This hotel is a very pleasant 3 1/2 star. The staff is awesome. It is well located, near the Old City. Rooms sre not four star but are pleasant. Food OK.
5 out of 5
Recommended
for Everyone
by A verified traveler from Barcelona

Hotel tranquilo con un personal excelente.

Posted Jun 23, 2015
Pros: Su personal, limpieza y comodidad.
Cons: Nada
Location: Esta en la zona musulmana junto a la ciudad vieja por lo que en menos de 10 min caminando estas en la puerta de Damasco.
Sobre el hotel no tengo nada negativo que comentar. El personal es muy atento y disponible las 24 horas. Parking incluido en el precio muy importante en la zona en la que se encuentra. El desayuno muy bien, de todo un poco. Únicamente comentar que esta en el barrio musulman un poco movido aunque seguro por si lo que buscas es una zona más tranquila. Por lo cerca que esta de la ciudad vieja y del tranvía, por la limpieza y el servicio su precio es mas que correcto.
4 out of 5
Recommended
for Everyone
by A verified traveler from Deutschland

Hotel im Arabischen Viertel, nah an Altstadt

Posted Jun 22, 2015
Pros: Nettes Personal, hilfsbereit. Gutes Frühstücksbüffet, arabisch geprägt. Ein Restaurant im Haus ist praktisch für abends.
Location: s.o.
Hotel liegt im arabischen Viertel. In den Strassen ringsum ist es laut und es gibt Strassenmarkt ziemlich in der Nähe (im Zimmer war es durch gut schliessende Fenster nicht laut). Habe mich immer sicher gefühlt, auch nachts. Das Hotel liegt günstig 5 min vom Herodestor, 10 min vom Damaskustor, was ein Hauptweg in die Altstadt (muslimisches Viertel) ist. Das Hotel ist sauber, die Zimmer gut ausgestattet ohne irgendwelche Probleme.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oslo, Norway

Fin beliggenhet nær Gamlebyen.

Posted Jun 12, 2015
Pros: Se over.
Cons: Sengene var litt for harde.
Location: 10 min. å gå til Gamlebyen og 15 min. å gå til Yaffo Road med masse restauranter og butikker. Mamilla kjøpesenter er også 10-15 min. unna. Det er 5 m
Kjempehyggelig mottakelse ved ankomst! Flott frokostrestaurant i toppetasjen med utsikt over gamlebyen. Personalet var svært behjelpelige. Vann og søtsaker stod på rommet og ventet ved ankomst.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hennef, Deutschland

Etwas in die Jahre gekommenes Hotel mit Charme

Posted Jun 8, 2015
Pros: ganz klar der Service. Ständig bemüht, Defizite im Hotel ( z. B. Safe funktionierte nicht) möglichst umgehend zu beseitigen. Sehr freundlich !
Location: Hotel liegt im arabischen Viertel, ca. 5 Minuten vom arabischen Viertel der Altstadt. Etwas gewöhnungsbedürftige Umgebung, aber absolut o.k.
4 Tage Jerusalem. Hotel ist im arabischen Viertel 5 Fußminuten vom Herodes-Tor. Die Gegend ist sehr arabisch geprägt; man muss sich als Europäer erst daran gewöhnen; ist aber alles "im grünen Bereich". Es gibt einen (kostenpflichtigen) Shuttle-Service zum Flughafen, der bestens funktioniert hat. Besonders hervorzuheben ist das sehr freundliche und stets bemühte Personal. Im 4.Stock befindet sich ein Restaurant mit ordentlicher mediterraner Küche, geöffnet bis 22.30 h. Sehr praktisch, weil man am späteren Abend ansonsten in der Altstadt erst Restaurants finden muss, die geöffnet haben. Auch im Restaurant sehr freundliches Personal; Preise absolut im Rahmen. Achtung: arabisches Viertel; bedeutet: kein Alkohol. Frühstücksbuffet gleichfalls absolut in Ordnung. Ansonsten hat das Hotel schon bessere Tage gesehen, hat aber gleichwohl Charme. Ich würde es trotz deutlicher Abstriche im Komfort-Bereich wieder buchen; das Preis-/Leistungsverhältnis ist mehr als in Ordnung.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut, USA

Nice hotel and is in the center of East Jerusalem

Posted Jun 8, 2015
I had a wonderful time during my stay. excellent services. Great meals and professional staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Rezeption ist super besetzt sehr nettes Personal

Posted Jun 7, 2015
Rezeption ist super besetzt sehr nettes Personal Ansonsten ist das Hotel in die Jahre gekommen aber sehr zentral und gut gelegen . Guter Ausgangspunkt für die Altstadt Frühstück Super
4 out of 5
Recommended
for Everyone
by A verified traveler from milano

Buon albergo vicino alla Old city

Posted Jun 6, 2015
Albergo in ottima posizione per visitare Gerusalemme , che vale assolutamente il viaggio. Personale cordiale e disponibile. Colazione buona, unico neo wi-fi non va.