Ratings based on 108 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.5 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Posted Apr 11, 2015
Staying was very nice, facilities were OK, breakfast is great, very good location, nice for families and couples
for Everyoneby A verified travelerfrom Vicenza
Ottimo albergo a due passi dal centro cittàPosted Mar 11, 2015
Pros: la gentilezza e la disponibilità del personale addetto ai vari servizi
Cons: potrebbe essere migliorata la zona attigua alla reception utilizzata come bar
ottimi i servizi dell'hotel, ottima la cucina dei due ristoranti interni con un altrettanto ottimo rapporto prezzo/qualità
for Everyoneby A verified traveler
Best location and good servicePosted Mar 4, 2015
Pros: Location and safety and people are friendly.
Cons: Change the heater fan to a radiator
Location: Situated opposite the new gate, quick access to all sights in the 4 quarters of the old city and cafes, shops from Mamilla Mall to old market
This is the best location to stay if you visit Jerusalem - one block away from tram, walking distance to the old city and the new. Rooms are small with minimal amenities - no refrigerator and no water boiler/coffee maker. Service is very good. Patrons are polite and friendly. I feel safe and cozy staying there. The roof restaurant serves the best food and has a panorama view of the old city. If you are Christian, there is more to offer, but if you are non-Christian, you still feel at ease. Staff members are down to earth and modest people.
for Everyoneby A verified travelerfrom Veneto
Ottimo Hotel, 4 stelle ampiamente meritatePosted Jan 9, 2015
Hotel assolutamente consigliabile, 4 stelle ampiamente meritate, anzi - considerati gli standard del posto - gliene darei anche 5. Edificio bellissimo, posizione perfetta proprio davanti alle mura della città vecchia e nella parte più sicura (quartiere cristiano, porta di Giaffa), personale eccellente; in più, non ha gli inconvenienti dello Shabbat (da venerdì pomeriggio a sabato sera si ferma tutto, negli altri Hotel, diventa difficile pure prendere l'ascensore o mangiare). Ristorante a buffet ottimo e ad un prezzo onestissimo, perfetto per chi come me viaggia con bambini. E ancora, ho avuto un problema con la prenotazione, che è stato prontamente risolto dal Direttore in maniera impeccabile e con mille scuse. Davvero complimenti!
for Personal Eventby Christopher
Posted Jan 3, 2015 on Hotels.com
for Personal Eventby Victorfrom Hong Kong
Perfect location but can be betterPosted Dec 3, 2014 on Hotels.com
This is a perfect location right next to the city wall. Great architecture and very polite staff. The view and food in the Wine and Cheese Restaurant on the top floor was excellent. But I am not a big fan for wine and cheese but mainly refer to the dinner. Wifi is not reliable in room. Some electric socket was switched off in the main switch. Towels are old. But for the location I still give it a 5.
for Getaway With Friendsby Agnetafrom Helsinki
Hotelli JerusalemissPosted Nov 25, 2014 on Hotels.com
Viisi yötä hotellissa. Sijainti erinomainen. Hotelli siisti, mutta huoneissa ei televisiota. Myöskään ei huonepalvelua.
for Everyoneby A verified travelerfrom Ontario, Canada
Great view and location.Posted Oct 30, 2014
Located across the street from the New Gate of old city walls. Great view of old city and Mount of Olives. Comfortable and clean rooms at a reasonable price. Good breakfast buffet included in price. Welcoming and helpful staff. Would definately stay here again and recomend to others.
for Everyoneby A verified traveler
Great location and lovely hotelPosted Oct 27, 2014
Across the road from the old city in Jerusalem... this is quite a gem. Rooms are clean and well kept. Service was very friendly with the exception of one staff in the restaurant at the top who felt the need to be a bit rude but maybe he was having a bad day. Meals were very good with good variety. Amazing views on the rooftop of the hotel.I always stay here when it is not booked out and I am never disappointed. I took a group last week and all were equally pleased with their visit.
for Everyoneby A verified travelerfrom israel
Good small roomsPosted Oct 18, 2014
Great place bit basic. Bautiful building and church. The best location in jerusalem. Has parking in a place where parking is scarce. 5 minutes walk from via dulorosa