Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom East Brunswick, NJ

Nice hotel close to center of town.

Posted Mar 2, 2015
Pros: The hotel is in a great location and is clean and comfortable and modern.
Have stayed at Prima Royale before for a couple of nights. The rooms and lobby are small but clean and comfortable for a short stay. The hotel is located on a quiet street within walking distance of the city center, the Old City of Jerusalem and buses also stop nearby. Great value for the budget conscious traveler.
5 out of 5
Recommended
for Everyone
by A verified traveler

Komfortabel in zentrumsnaher Lage

Posted Mar 1, 2015
Pros: Sauberkeit, Essen
Location: Zentrumsnah
Wir waren als Ehepaar in dem Hotel und haben uns sehr wohlgefühlt, freundliches, hilfsbereites Personal, sehr gutes Essen, sauberes Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nz

Great place

Posted Jan 19, 2015
Pros: Clean tidy and location
Cons: Hall way carpets need to be replaced to meet 4 star standards, better bar food selection
Location: Good location for public transport and close to old city
Great hotel well located close to old city, shops and public transport. Hotel was clean tidy and well presented. Was worth the price. Good food for breakfast. Bar could have more food variety. Staff friendly. Definitely recommend staying here.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lenox, MA

Lovely hotel with a homey feel

Posted Jan 18, 2015
The Prima Royale is a lovely hotel in a wonderful residential neighborhood, central to everything a visitor might wish to see in Jerusalem. 15 minutes walk in any direction gets you to some of the most fascinating places on earth. The lobby is gracious and welcoming which is especially nice since there is a considerable cost to Internet in the room so I spent a fair amount of time in the lobby. The breakfast is plentiful and well-prepared. Most mornings, there is live music during breakfast which was very sweet.
2 out of 5
by A verified travelerfrom Rio de Janeiro

Regular hotel in a good location

Posted Jan 7, 2015
The location is good, in a short distance to the old city entrance and the Mamila shopping. However it need renovations mainly in the rooms and bathrooms wich are very small. The breakfast is reasonable and the restaurant eatable.
Comment from Hotel Management
Jan 8, 2015 by Deena, Hotel Management
Dear Guest, Thank you for taking the time to post your thoughts of our property and your stay with us. We are disappointed and apologetic that you did not enjoy your stay with us. We are already planning renovations on things around the Hotel. However, we are proud of our service, location and food. If the room size is the only issue we would love to have you back with us again as we would like to dazzle you! All the best, Deena
3 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, ny

Good location, very small beds and room

Posted Jan 4, 2015
Pros: Location
Cons: Facilities. Beds. Bathrooms. Shower. Should be free wi fi. They must put some money into rooms.
Location: Great for Old City and walking.
Have stayed there 2x - will try another hotel next time. This one needs updating. Feels dirty. Everything needs a good cleaning.
Comment from Hotel Management
Jan 8, 2015 by Deena, Hotel Management
Dear Guest, Thank you for posting your current thoughts on our accommodation. We apologize that you found the Hotel to be not up to your standards. Your comments will be forwarded to the appropriate staff in terms of cleaning as this is of main importance. We hope that you found the staff helpful and enjoyed some aspects of the Hotel. Best, Deena-Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom J, New York

Excellent hotel

Posted Dec 15, 2014
Small room but very comfortable in the center of town- clean and updated.
Comment from Hotel Management
Dec 17, 2014 by Deena, Hotel Management
Dear Julianne, Thank you kindly for taking the time to post your review if your stay with us. We are so pleased you enjoyed your stay and found everything to be up to date and tidy. We work hard to keep such an atmosphere and we grateful that you appreciate this effort. Hope to see you back with us soon. Best, Deena-Guest Relations Manager
Comment from Hotel Management
Dec 17, 2014 by Deena, Hotel Management
Dear Guest, We value your rating of your stay with us and we are glad you took the time to post your feelings of your stay. We hope to see you back soon for a great repeat experience. Best, Deena-Guest Relations Manageent
4 out of 5
Recommended
for Couples
by Mikaelfrom Francr

Correct

Posted Nov 10, 2014 on Hotels.com
Hotel correct sans plus
5 out of 5
Recommended
for Personal Event
by john harrington

This traveler left a rating score only Posted Oct 8, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Thomasfrom Berlin

Preis-Leistung o.k.

Posted Oct 7, 2014 on Hotels.com
Für den Altstadtbesuch super und ruhig gelegen
Comment from Hotel Management
Jan 3, 2015 by Guest relations manager, Hotel Management
Dear Guest, We appreciate that you took the time to comment on your stay at our Hotel. We are glad you found the Hotel to be quiet and relaxing and we are certainly glad you enjoyed your stay. best, Deena-Guest Relations Manager