Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Ann Arbor, MI

excellent location

Posted Jun 7, 2014
great location; helpful staff; very good breakfast buffet...all in all a good experience at a reasonable price
Comment from Hotel Management
Jun 16, 2014 by Deena, Hotel Management
Dear Guest, Thank you so much for taking the time to post your kind words. We will maintain this level of service as comments such as yours make hard work worth it. Glad you enjoyed your stay and hope to see you back Deena- Guest Relations Manager
5 out of 5
by steven from ft lauderdale fl

great value for my family of 6

Posted Jan 28, 2014 on Hotels.com
great location facility for the price the bellman on duty that day I think his name was galil helped me with my flat tire and went with me to get it repaired-how many hotel do that?hotel is completely redone and comfortable close to everything
2 out of 5
by joy from nc

Great location but below par conditions.

Posted Jan 23, 2014
Pros: Location
Food was not good. Rooms were small and no place for luggage. Bathrooms poorly designed and we had to ask fot tissues, tp and clean glasses. I would not stay here again.
5 out of 5
for Families
by sara from new

great buy

Posted Jan 19, 2014 on Hotels.com
Clean, good service and nice breakfast, excellent location
3 out of 5
for Everyone
by amy from long island, ny

Perfectly fine

Posted Jan 14, 2014
If you are looking for a place to sleep that clean, safe with friendly staff its a good choice. Theres nothing special about the accomodations but for the price you cant beat it.
2 out of 5
by Mel from Boston

Needs improvement

Posted Jan 5, 2014 on Hotels.com
I would rather they spend money on improving wifi than have a piano player at breakfast. Front desk could improve if they chose to want to be helpful.
4 out of 5
for Couples
by Pelletje from UK

Home away from home

Posted Jan 1, 2014
Pros: The location and the ambience.
Cons: The hotel could do with a little cosmetic updating in the rooms
Location: The hotel is very near to the centre of Jerusalem from which we walked through the whole city.
On the whole, the hotel's staff are friendly and helpful. If something is wrong, they will usually put it right straight away. We have been to the hotel in the past and are looking forward to going again.
5 out of 5
for Everyone
by Meir from New Jersey

A Gem

Posted Oct 2, 2013
Pros: Very accommodating (e.g., late checkout) staff Free WIFI in Lobby. Excellent free breakfast.
Location: Hotel is in a quiet neighborhood, yet centrally located. Active, beautiful, friendly synagogue conveniently located at the corner, across the street.
Excellent accommodations, staff and service. Would definitely stay there again.
4 out of 5
for Everyone
by Mark from Germany

Great location

Posted Sep 3, 2013
Pros: Rooms are pleasant and clean, breakfast is included with a full selection of Koshur items.
Location: This hotel has a great location, about a 20 minute walk to the Old City. There are several restaurants in the area. Koshur and non Koshur.
Nice hotel, staff welcome was fine and the room was ready even for an early arrival. Staff was able to answer any questions I had about Jerusalem.
2 out of 5
by A verified traveler from Florida, USA

Quiet neighborhood.

Posted Jul 23, 2013 on Hotels.com
We asked for two twin beds and got them, but there was no space in the room to separate them so they were effectively a double bed. The room smelled of smoke when we got there, and we were told we would not get a new room but they would spray air-freshener. The AC did not work and the room was hot. The thing that upset me the most apart from the tiny rooms and the fact that Internet access had to be paid for on a per- device rate, was the fact that the dining staff could not answer questions about allergens in the breakfast. Even a cheap $100/- chain hotel in the US has that information, or at least people willing to investigate. For ~ $200/- a night, I will be going elsewhere next time. I do want to commend the night manager - an older gentleman who was gracious and polite and very helpful arranging a tour for us and packing a carefully organized breakfast.