“Well located hotel with friendly staff”

front desk staff helpful and friendly. room was great--got lucky and got a large room for 4 people quiet well located for the Old City

“Somewhat disappointed”

Upon arriving, I needed to use the desk phone. The gentleman who checked me in, about 5'7", salt/pepper hair, glasses) told me I first had to pay HIM so I did and he put the $$ in HIS pocket. Why his pocket? The entrance is lovely; the elevator is small enough for 2 people and maybe 2 suitcases; the hallways, carpet, and walls need a makeover. There is a town intercom that is very, very, very loud throughout the hotel area that goes on with a lady speaking everyday I was there at 8 a.m. Throughout the different shifts, the other desks clerks were very polite and helpful. The breakfast dining staff were nice and polite as well as helpful. Very disappointed with the first desk clerk mentioned above and with the appearance outside of the hotel area. Very run down area for a hotel.